Self-Managed and Public Sector Super Funds increase satisfaction in March, but Industry & Retail both down

Original article by Roy Morgan
Market Research Update – Page: Online : 22-Apr-20

New data from Roy Morgan’s Superannuation Satisfaction Report shows that Self-Managed Funds and Public Sector Funds both increased their satisfaction in March, despite significant market upheaval with the ASX200 falling significantly from its February record high. As a sector, Self-Managed Funds have the highest level of customer satisfaction (75.0%), up 0.3% from February, followed by Public Sector Funds on 74.5% (+0.3%). In contrast, satisfaction with Industry Funds fell by 1.1% in a month to 64.4%, while Retail Funds were down 0.2% to 60%. The report’s findings come from the Roy Morgan Single Source survey, Australia’s most comprehensive and trusted consumer survey.


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