Original article by James Thomson
The Australian Financial Review – Page: 17 : 19-Mar-18

Incoming Commonwealth Bank of Australia CEO Matt Comyn has alerted staff in its retail division that the week beginning 19 March could be uncomfortable for them. He says that submissions made to the banking royal commission during the coming week may include examples of where the CBA treated customers poorly. Cormyn, who will take over from Ian Narev in April, has given a commitment to fix any problems that the royal commission may unearth.

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