JB Hi-Fi tunes in to smaller stores

Original article by Eli Greenblat
The Australian – Page: 17 & 20 : 26-Nov-19

Consumer electronics retailer JB Hi-Fi will open its first ‘Express’ store in Melbourne’s Southbank precinct on 26 November. CEO Richard Murray says the 68sq m store will target cash and carry buyers who want to make small purchases. JB Hi-Fi is capitalising on the growing trend toward small-format retail stores, with plans to open more stores in airports and office towers that are similar in size to the 250sq outlet at Sydney Airport’s international terminal. Murray says JB Hi-Fi is looking at opening additional stores at airports.

CORPORATES
JB HI-FI LIMITED – ASX JBH, COLES GROUP LIMITED – ASX COL, WOOLWORTHS GROUP LIMITED – ASX WOW, DAVID JONES LIMITED

2019 Christmas retail sales to grow 2.6% to $52.7 billion

Original article by Roy Morgan
Market Research Update – Page: Online : 19-Nov-19

Roy Morgan’s annual Christmas retail sales forecasts conducted in conjunction with the Australian Retailers Association indicate that Australians will spend over $52.7 billion across retail stores during the Christmas trading period. This is an increase of 2.6% from the $51.4 billion of retail expenditure during the 2018 Christmas trading period. Growth in retail expenditure is predicted across all six categories measured, with spending on Food expected to grow by 3.2% from a year ago to nearly $21.7 billion. Also set to grow strongly will be Apparel, including clothing, footwear and accessories, up 3% to almost $4.2 billion. Hospitality businesses are forecast to grow by 2.3% to an expenditure of well over $7.4 billion, and an impressive $8.8 billion is expected to be spent on Household Goods this Christmas, an increase of 0.6% from a year ago. Department stores are set to experience slower growth than other categories, up by 0.5%, to overall spending of almost $3 billion. The category combining ‘Other retailing’, which includes online retailing, is predicted to experience the fastest growth of all, up by 3.7% to spending of over $7.6 billion.

CORPORATES
ROY MORGAN LIMITED, AUSTRALIAN RETAILERS ASSOCIATION

JB Hi-Fi says low interest rates a double-edged sword for retailers

Original article by Sue Mitchell
The Australian Financial Review – Page: 19 : 25-Oct-19

JB Hi-Fi has advised that its Australian stores recorded same-store sales growth of 3.7 per cent in the September quarter, while its New Zealand arm’s same-store sales were up 3.8 per cent. JB Hi-Fi CEO Richard Murray says group sales are still expected to increase by about 2.2 per cent to $7.65bn in 2019-20. He notes that while consumer confidence has improved since the 18 May federal election, the cash rate’s fall to a record low has also prompted some fears about the state of the economy.

CORPORATES
JB HI-FI LIMITED – ASX JBH, THE GOOD GUYS, NICK SCALI LIMITED – ASX NCK, SOUTHERN CROSS MEDIA GROUP LIMITED – ASX SXL

Over 1.5 million Australians shop for shoes each month. Customers of The Athlete’s Foot are the most satisfied

Original article by Roy Morgan
Market Research Update – Page: Online : 15-Oct-19

New research from Roy Morgan shows that 1.59 million Australians aged 14+ shop at a shoe store in an average four-week period. Meanwhile, The Athlete’s Foot has won the monthly Shoe Store Customer Satisfaction Award for August 2019, with a customer satisfaction rating of 84%. It is followed by Williams on 77% and Spend Less Shoes on 73%. In a concerning trend for the industry, no brand has had an increase in customer satisfaction over the past year, but several have experienced troubling decreases. The final brand among Australia’s top four footwear retailers, Payless Shoes, suffered the most, with a 12% drop. These results are from the Roy Morgan Single Source survey, which is derived from in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, THE ATHLETE’S FOOT AUSTRALIA PTY LTD, WILLIAMS SHOES, SPENDLESS SHOES PTY LTD, PAYLESS SHOES PTY LTD

Kogan launches Visa card and $300 credit offer

Original article by Sue Mitchell
The Australian Financial Review – Page: 17 : 3-Oct-19

Online retailer Kogan.com has partnered with Citigroup to launch a Visa-branded credit card. The Kogan Money card has no annual fee and a 55-day interest-free period, while cardholders will receive free membership of the Kogan First customer loyalty scheme. Kogan announced the alliance with Citigroup in November 2018, and flagged plans to launch a credit card during 2019. Kogan has previously diversified into products such as superannuation, home loans and mobile phones.

CORPORATES
KOGAN.COM LIMITED – ASX KGN, CITIGROUP PTY LTD, VISA INTERNATIONAL, UBS HOLDINGS PTY LTD

Betta is best, according to furniture and electrical buyers

Original article by Roy Morgan
Market Research Update – Page: Online : 1-Oct-19

Betta Home Living/Betta Electrical has won Roy Morgan’s Customer Satisfaction Award for furniture and electrical retailers for the third month in a row, with a customer satisfaction rating of 95% in August 2019. This is 15% higher than a year ago. In joint second place are IKEA and JB Hi-Fi, which each have customer satisfaction ratings of 90%, both down 1% from a year ago. Roy Morgan’s research also shows that women do the majority of the shopping at Betta Home Living/Betta Electrical, and nearly half its customers are aged 50 or over, while the average IKEA customer is female and aged 25 to 49. These findings come from the Roy Morgan Single Source survey, which is based on in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, BETTA HOME LIVING, BETTA ELECTRICAL PTY LTD, IKEA TRADING PTY LTD, JB HI-FI LIMITED – ASX JBH

Supercheap Auto, Repco and Autobarn in tight race for annual satisfaction award

Original article by Roy Morgan
Market Research Update – Page: Online : 24-Sep-19

Supercheap Auto has won Roy Morgan’s Auto Store Customer Satisfaction Award for August 2019, with a customer satisfaction rating of 88%. It is just ahead of Repco (86%) and Autobarn (85%). The satisfaction ratings of auto stores are particularly stable when compared to other industries. If we compare current ratings with those from August 2017, we see that all three auto stores have only moderately increased their ratings (+3%). The customer satisfaction ratings have been obtained from the Roy Morgan Single Source survey, derived from in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, SUPER CHEAP AUTO, REPCO CORPORATION LIMITED, AUTOBARN PTY LTD

Retailers warn tax cut stimulus effect is months away

Original article by Sue Mitchell
The Australian Financial Review – Page: 17 : 19-Sep-19

Lower interest rates do not seem to be having a positive impact on retail sales, according to Peter Allen, the CEO of shopping centre owner Scentre Group. Allen told an Australia Israel Chamber of Commerce retail forum in Sydney on 18 September that consumers are seeing rate cuts as a sign the economy is slowing, and that they may need to be more careful with their spending. Daniel Agostinelli, the CEO of footwear retailer Accent Group, said that tax offset payments have not had any positive impact on its sales as yet, while Erica Berthold, the CEO of online fashion retailer The Iconic, said stimulus on its own was not enough to lift sales. Meanwhile, the latest ANZ-Roy Morgan Index has revealed that consumer confidence declined 3.5 per cent to a two-year low of 109.3 points.

CORPORATES
SCENTRE GROUP – ASX SCG

Retail king Harvey says: ‘I’m never going to retire’

Original article by Carrie LaFrenz
The Australian Financial Review – Page: 15 : 2-Sep-19

Harvey Norman chairman Gerry Harvey says the company recorded three per cent growth in same-stores sales during the first two months of 2019-20. The furniture and consumer electronics retailer’s pre-tax net profit for 2018-19 was 8.4 per cent higher than previously, at $574.56m. Meanwhile, Harvey has ruled out retirement, despite approaching his 80th birthday.

CORPORATES
HARVEY NORMAN HOLDINGS LIMITED – ASX HVN

Woolies thrives but Banducci stays cautious

Original article by Eli Greenblat
The Australian – Page: 17 & 20 : 30-Aug-19

Groceries and liquor giant Woolworths Group has posted a 2018-19 net profit of $2.693bn, which is 56.1 per cent higher than previously. Its profit from continuing operations was down per cent at $1.49bn following the sale of its petrol division, but group sales rose 5.3 per cent to $59.98bn. Woolworths’ core Australian supermarkets division recorded earnings and sales growth of 5.7 per cent and 5.3 per cent respectively. Big W’s sales were 6.5 per cent higher, although the discount department store chain posted an EBIT loss of $85m.

CORPORATES
WOOLWORTHS GROUP LIMITED – ASX WOW, BIG W DISCOUNT STORES, ENDEAVOUR DRINKS, DAN MURPHY’S, COLES GROUP LIMITED – ASX COL