Original article by Joseph Lam
The Australian – Page: 16 : 8-Feb-23

The Telecommunications Industry Ombudsman’s report for the December quarter shows that it received 17,903 complaints during the period, which is 9.9 per cent higher than the September quarter. Complaints about Optus rose by 39.3 per cent quarter-on-quarter, in the wake of the data breach that affected some 11 million customers. The TIO received a total of 6,346 complaints against Optus, which accounted for 36 per cent of all complaints against the nation’s 10 biggest telcos. Telstra received the most complaints overall (6,819); however, this was lower than the previous quarter.

CORPORATES
SINGTEL OPTUS PTY LTD, TELECOMMUNICATIONS INDUSTRY OMBUDSMAN LIMITED, TELSTRA CORPORATION LIMITED – ASX TLS