Commonwealth Bank fined a record $3.55m for breaching spam laws with millions of emails

Original article by Josh Taylor
The Guardian Australia – Page: Online : 7-Jun-23

The Australian Communications & Media Authority has ordered the nation’s biggest bank to pay a record penalty for breaching the Spam Act. The Commonwealth Bank has been fined $3.55m for sending 65 million unsolicited emails to customers; the bulk of them required customers to log in to their account in order to unsubscribe, which is prohibited under the legislation that took effect in 2021. The bank has also agreed to a three-year court-enforceable undertaking to independently review its online marketing practices and staff training.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN COMMUNICATIONS AND MEDIA AUTHORITY

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