Original article by Roy Morgan
Market Research Update – Page: Online : 4-Oct-23

The annual Roy Morgan Customer Satisfaction Awards were recently awarded, with there being 16 winners in the retail categories. The bulk of the awards went to a mix of repeat winners and brands returning to the winner’s circle after some time out of the spotlight. There were 11 repeat winners, including The Reject Shop, which won the Discount Variety Store of the Year for a record breaking eleventh year in a row, and Myer, which won the Department Store of the Year for an eighth straight year. The sole first-time winner was Zambrero, the Mexican themed restaurant headquartered in Canberra, which won the award for quick service restaurant of the year, while Aldi won the award for Supermarket of the Year.

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