Original article by Joseph Carbone
The Australian – Page: 13 & 16 : 28-May-25

Telstra CEO Vicky Brady revealed details of the telco’s Connected Future 30 strategy on Tuesday. The five-year strategy includes using artificial intelligence and cloud technology to enhance its communications network and deliver a better experience for customers. Telstra will also aim to increase its strategic net promoter score to more than 50 per cent by 2030. However, Brady conceded that the increased use of AI will result in more job losses at Telstra. She also responded to claims that Telstra has overstated the size of its mobile network, stating that the telco stands by its claim that it provides three million square kilometres of coverage without the need for an external antenna.

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