Original article by Pat McGrath
abc.net.au – Page: Online : 26-Aug-25

An unnamed problem gambler has taken the Commonwealth Bank to the Australian Financial Complaints Authority, alleging that it breached its responsible lending obligations. It comes after the CBA gave the male problem gambler around $13,000 in personal loans, despite the fact that he spent over half his take-home income on online betting during the 90-day period prior to it advancing him the first of what were two loans. In its defence, the CBA stated the loans did not breach its internal policies, which block borrowers who have spent more than $10,000 on gambling in the 90 days before making a loan application.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY