Autobarn accelerates its way to customer satisfaction success

Original article by Roy Morgan Research
Market Research Update – Page: Online : 1-Sep-16

Roy Morgan Research has announced the July 2016 winners of its monthly Customer Satisfaction Awards in Australia. Autobarn won the Customer Satisfaction Award in the category of Auto Stores by satisfying 88 per cent of its customers, followed by Supercheap Auto with 87 per cent and Repco with 82 per cent.

CORPORATES
ROY MORGAN RESEARCH LIMITED, AUTOBARN PTY LTD, SUPER CHEAP AUTO, REPCO LIMITED

SurfStitch out of trough: Sonand

Original article by Eli Greenblat
The Australian – Page: 23 : 31-Aug-16

SurfStitch reported a loss of more than $A155 million and an underlying EBITDA loss of $A18.8 million for 2015-16. The results of the Australian-listed online retailer included $A99.3 million in impairments to goodwill and aged inventory. Investors abandoned the company, with shares falling $A0.125, or 54.3 per cent, to $A0.105 on 31 August 2016.

CORPORATES
SURFSTITCH GROUP LIMITED – ASX SRF

Cheering up the Chinese

Original article by Glenda Korporaal
The Australian – Page: 29 : 31-Aug-16

Prime Minister Malcolm Turnbull will participate in a G20 meeting in the Chinese city of Hangzhou on 3-4 September 2016. The event will provide the Australian Government with an opportunity to reassure China that Australia is still interested in strengthening ties between the two countries. Australia’s relations with China have been negatively affected by the ban imposed on two Chinese companies bidding for Ausgrid, on national security grounds.

CORPORATES
AUSTRALIA. DEPT OF THE PRIME MINISTER AND CABINET, AUSGRID PTY LTD, INTERNATIONAL MONETARY FUND, GROUP OF TWENTY (G-20), ALIBABA.COM CORPORATION

Injury to ambitions as Slater and Gordon battles for cash

Original article by Jonathan Shapiro
The Australian Financial Review – Page: 15 : 31-Aug-16

Slater & Gordon lost $A1 billion in 2015-16. The figure includes an impairment on goodwill of $A876 million related to the $A1.3 billion acquisition of the professional services division of Quindell in Great Britain. The Australian-listed personal injury law firm’s normalised profit of $A49.7 million reflected its earnings before tax depreciation, amortisation and movements in work in progress. Slater & Gordon’s problems are quite serious, resulting in negative net operating cash flow of $A104.2 million.

CORPORATES
SLATER AND GORDON LIMITED – ASX SGH, QUINDELL PLC

WIN’s Gordon lifts stake in Ten

Original article by Darren Davidson
The Australian – Page: 21 : 31-Aug-16

Bruce Gordon has raised his stake in Network Ten to 14.96 per cent, from 14.56 per cent. The transaction, involving ordinary shares and a derivative contract in Deutsche Bank, was executed via Gordon’s private investment vehicle Birketu. The billionaire believes that Ten shares are undervalued.

CORPORATES
TEN NETWORK HOLDINGS LIMITED – ASX TEN, WIN CORPORATION PTY LTD, BIRKETU PTY LTD, DEUTSCHE BANK AG, PRIME MEDIA GROUP LIMITED – ASX PRT, SOUTHERN CROSS MEDIA GROUP LIMITED – ASX SXL, FACEBOOK INCORPORATED, GOOGLE INCORPORATED, NETFLIX INCORPORATED, WIN TELEVISION PTY LTD

Morrison insists cuts come from super

Original article by Phillip Coorey, Jacob Greber
The Australian Financial Review – Page: 4 : 31-Aug-16

Negotiations over the Federal Government’s proposed changes to superannuation are likely to continue until October 2016. Progress is likely to be slow as Treasurer Scott Morrison insists that any revenue lost through amendments must be replaced by changes within superannuation. The Government’s budget repair initiatives will also be difficult to implement.

CORPORATES
AUSTRALIA. DEPT OF THE TREASURY, AUSTRALIAN LABOR PARTY, TD SECURITIES

Surging apartment approvals raise oversupply fears

Original article by Michael Bleby
The Australian Financial Review – Page: 30 : 31-Aug-16

New home approvals have risen to their highest level in more than a year in July 2016. Figures released by the Australian Bureau of Statistics on 30 August 2016 show that total new home approvals rose 11 per cent to 20,987. It is difficult to say whether the rise in approvals is the result of strong demand or oversupply.

CORPORATES
AUSTRALIAN BUREAU OF STATISTICS, UBS HOLDINGS PTY LTD

Consumer satisfaction with big four banks up in July

Original article by Roy Morgan Research
Market Research Update – Page: Online : 31-Aug-16

A Roy Morgan Research Single Source survey has found that the satisfaction level of the personal customers of Australia’s four major banks was 79.7 per cent in the six months to July 2016, compared with 79.5 per cent in June. The Commonwealth Bank continued to have the highest customer satisfaction rating of the four major banks, at 81.4 per cent, followed by the ANZ Bank (79.6 per cent), National Australia Bank (78.0 per cent) and Westpac (77.7 per cent). Outside of the big four banks, Teachers Mutual remains the best performer with 93.8 per cent satisfaction, followed by Bank Australia (93.6 per cent) and Heritage Bank (92.1 per cent).

CORPORATES
ROY MORGAN RESEARCH LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, TEACHERS MUTUAL BANK LIMITED, BANK AUSTRALIA, HERITAGE BANK LIMITED – ASX HBS

Fewer Australians paying to see the doctor

Original article by Roy Morgan Research
Market Research Update – Page: Online : 31-Aug-16

A Roy Morgan Single Source survey has found that the proportion of Australians paying for a visit to the doctor in an average four-week period has declined over the past decade. In the 12 months to June 2007, 31.8 per cent of Australian adults paid for a doctor’s visit in an average four weeks. By March 2016, this figure had fallen to 27.6 per cent. Unexpectedly, Australians earning between $A150,000 and $A199,999 saw the most dramatic drop in paid doctor’s visits. Between July 2006 and June 2007, nearly 45 per cent of people in this income range paid for a doctor’s visit in an average four weeks. As of June 2016, that figure had declined to 29.8 per cent, a decrease of more than 30 per cent.

CORPORATES
ROY MORGAN RESEARCH LIMITED, AUSTRALIAN LABOR PARTY

How the Samarco disaster unfolded

Original article by Mark Ludlow
The Australian Financial Review – Page: 36 : 31-Aug-16

The collapse of the Fundao tailings dam at the Samarco mine in Brazil has been found to be caused by a series of events related to structural problems. The accident occurred on 15 November 2015. Its causes were analysed by consultants Cleary Gottlieb Steen & Hamilton. The study was commissioned by Samarco Mineraco’s joint owners BHP Billiton and Vale.

CORPORATES
BHP BILLITON LIMITED – ASX BHP, VALE SA, SAMARCO MINERACAO SA, CLEARY GOTTLIEB STEEN AND HAMILTON LLC