Author: roymorgansocial

Over 1.6 million Australians already using TikTok

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-Feb-20

Roy Morgan data shows that over 1.6 million Australians visit the TikTok website or use the social network’s app in an average four weeks – equivalent to 7% of the population aged six years and older. TikTok has proven especially popular with women and girls, who comprise over two-thirds of the current TikTok user base. Over 1.1 million women and girls (9%) now use TikTok compared to just over 510,000 men and boys (4%). TikTok is also far more popular among younger Australians. Over a fifth of Australians in the youngest Generation Alpha (21%) are now using TikTok – a total of 537,000 Young Australians. There is also a significant TikTok user base among the slightly older Generation Z, with over 670,000 Australians (14%) in this age group now using the new short video service. The rate of TikTok usage then drops off significantly with only 6% of Millennials (308,000), 2% of Generation X (88,000) and less than 1% of either Baby Boomers or Pre-Boomers using TikTok. These results are based on in-depth Roy Morgan Single Source interviews with more than 25,000 Australians aged 14+ over the six months to December 2019 and over 1,000 interviews with Young Australians aged 6-13 years old during the same time period.

CORPORATES
ROY MORGAN LIMITED, TIKTOK

Already 1-in-6 Australian businesses have been affected by the coronavirus (COVID-19)

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-Feb-20

In mid-February around 1-in-6 Australian businesses (15%) have already been affected by the coronavirus. This new threat to business comes after 28% of Australian businesses said they have been affected by the extensive bushfires over the last few months, according to a special Roy Morgan Snap SMS Survey of 1,170 Australian businesses. A little over a week after the Australian Government stopped all direct commercial flights to China in early February the coronavirus (COVID-19) is already striking several industries. Around two-fifths of Manufacturers are already reporting being affected, closely followed by a third of Education & training businesses and those in the Wholesale industry. Other industries to already be feeling the effects of the coronavirus include Accommodation & Food services (which includes travel and tourism businesses), Community services, Administrative & Support services and Property & Business services. Meanwhile, a deeper analysis of the industries most heavily impacted by the bushfires/floods shows that over 40% of businesses in the Accommodation and Food services sector, which includes travel and tourism, say they have been affected either ‘A great deal’ or ‘Somewhat’. Around a third of businesses in the Retail and Property & Business services industries have been affected, while there have also been disproportionately large impacts on Manufacturing, Transport, Postal and Warehousing, Public administration & defence, Education & training and Recreation & personal.

CORPORATES
ROY MORGAN LIMITED

Roy Morgan Customer Satisfaction Awards 2019: Australia’s telecommunications and utilities winners

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-Feb-20

The annual Roy Morgan Customer Satisfaction Awards have been presented in Melbourne. The telecommunications and utilities category consisted of six awards, two of which were won by previous award winner, Internode. Internode’s wins in the Internet Service Provider and Home Phone Provider categories took its annual award tally to seven. In both categories it won eight monthly awards, out of a possible 12, throughout 2019. In the two mobile phone categories, ALDImobile narrowly clinched its second annual Mobile Phone Service Provider award, adding to its first win in 2015. Google Phone won the Handset Provider of the Year award, becoming the only provider to have ever beaten the iPhone. In what may be a changing of the guard, both utilities awards went to first-time winners. Powershop finished on top in the Electricity Provider of the Year category, after a dominant year which consisted of 12 monthly award wins. Simply Energy also won its first annual award in the Gas Provider of the Year category.

CORPORATES
ROY MORGAN LIMITED

Roy Morgan Customer Satisfaction Awards 2019: the best brands in banking and finance

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-Feb-20

The 2019 Roy Morgan Customer Satisfaction Awards have been presented in Melbourne. This year’s awards added six new banking and finance categories, taking the total list of winning banks, insurers and superannuation funds to fourteen. Commonwealth Bank (Major Bank) continued its dominance by securing its seventh straight customer satisfaction award. Bank Australia (Bank) and Newcastle Permanent Credit Union (Building Society/Credit Union) both recorded their first win of the annual award. RACT (General Insurer) and RAC (Major General Insurer) won their respective categories with seven and 12 monthly wins respectively. Insuranceline (Risk and Life Insurer) took out its third annual award, and MLC (Major Risk and Life Insurer) was a first-time winner. Tasmanian-based St.LukesHealth (Private Health Insurer), Defence Health (Major Private Health Insurer – Not for Profit or Restricted) and ahm (Major Private Health Insurer – Retail) were the other insurance category successes. Macquarie (Retail Superannuation Fund) fought off stiff competition to win another annual award, whereas Colonial First State (Major Retail Superannuation Fund) won comfortably with 11 monthly awards. HESTA (Major Industry Superannuation Fund) was welcomed to the winner’s podium for the first time.

CORPORATES
ROY MORGAN LIMITED

Optus eyes more European football

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Original article by Max Mason
The Australian Financial Review – Page: 15 : 24-Feb-20

Optus has ramped up its soccer coverage since gaining the local broadcasting rights to the English Premier League in 2015. The telco also has the rights to the FIFA World Cup and the UEFA Champions League, amongst others, and its Optus Sport streaming service now boasts some 825,000 active subscribers. Optus is also believed to be looking at gaining the rights to Germany’s Bundesliga, Spain’s La Liga and Italy’s Serie A; beIN Sports Australia’s existing rights deals are set to end in the next year or so.

CORPORATES
SINGTEL OPTUS PTY LTD, OPTUS SPORT, ENGLISH PREMIER LEAGUE, FEDERATION INTERNATIONALE DE FOOTBALL ASSOCIATION, BEIN SPORTS AUSTRALIA

Free-to-air TV takes a $2bn tumble

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Original article by Max Maddison
The Australian – Page: 25 : 24-Feb-20

Australia’s three commercial free-to-air networks have written down the value of their broadcasting licences by $2.276bn since 2015. Amongst other things, the networks are facing growing competition from subscription video-on-demand services, which are not subject to the same regulation as traditional broadcasters and do not pay tax in Australia. Research by Roy Morgan in 2019 showed that nearly 14 million Australians had a paid subscription to a streaming service.

CORPORATES
SEVEN WEST MEDIA LIMITED – ASX SWM, SEVEN NETWORK LIMITED, NINE ENTERTAINMENT COMPANY HOLDINGS LIMITED – ASX NEC, NINE NETWORK AUSTRALIA LIMITED, TEN NETWORK HOLDINGS LIMITED, ROY MORGAN LIMITED

Epidemic will create merger and acquisition opportunities

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Original article by Joyce Moullakis
The Australian – Page: 17 & 19 : 24-Feb-20

Tony Damian of law firm Herbert Smith Freehills expects mergers and acquisitions activity in the Asia-Pacific region to remain strong in 2020. This is despite challenges such as the coronavirus outbreak. Damian forecasts that private equity firms and superannuation funds will be a major driver of M&A activity in Australia during 2020. Meanwhile, data from Refinitiv shows that the value of announced M&A deals in Australia has topped $US14.8bn in the year to date, compared with just $US5.4bn at the same time in 2019.

CORPORATES
HERBERT SMITH FREEHILLS PTY LTD, REFINITIV AUSTRALIA PTY LTD

ABC eclipses rivals on bias inquiry list

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Original article by Leo Shanahan
The Australian – Page: 23 & 25 : 24-Feb-20

Of the 40 published reports produced by the Australian Communications & Media Authority between July 2015 and June 2019 that were prompted by complaints, 25 related to the ABC. ACMA found four breaches as a consequence of its published reports, with three relating to the ABC in regard to issues of fairness, impartiality and reply, including one relating to a report on former prime minister Tony Abbott. The revelations regarding the ABC come at a time when ACMA is conducting a review into commercial influence on free-to-air and subscription television news.

CORPORATES
AUSTRALIAN COMMUNICATIONS AND MEDIA AUTHORITY, AUSTRALIAN BROADCASTING CORPORATION

Alcoa owes $212m taxes, ATO claims

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Original article by Nick Evans
The Australian – Page: 19 : 24-Feb-20

Alcoa has stated in its latest financial report that its Australian unit has been served with a $212 million tax bill by the Australian Taxation Office. Alcoa has stated that the ATO is of the view that Alcoa of Australia has underpaid tax on the sale of alumina, which it produces in Western Australia. A spokeswoman for Alcoa of Australia has stated that it disputes the ATO’s claim, and it plans to make use of the statutory rights available to it to challenge the ATO’s position.

CORPORATES
ALCOA INCORPORATED, ALCOA OF AUSTRALIA LIMITED, AUSTRALIAN TAXATION OFFICE

Power stability critical

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Original article by Angela Macdonald-Smith
The Australian Financial Review – Page: 1 & 4 : 24-Feb-20

The Energy Security Board’s latest annual report card has stated that electricity affordability improved from ‘critical’ in 2018 to ‘moderate-critical’ in 2019. This was due to a combination of falling costs and government pressure on retailers. The ESB noted that power generation from wind and solar is tipped to grow from 16 per cent of supply in 2019 to more than 40 per cent by 2030. However, it warned that the growth of wind and solar poses a threat to the stability of the national grid, with greater intervention needed.

CORPORATES
AUSTRALIA. ENERGY SECURITY BOARD