Author: roymorgansocial

Home loan customers reward ME Bank with highest satisfaction rating

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Original article by Roy Morgan
Market Research Update – Page: Online : 30-Jan-20

New Roy Morgan banking data shows that ME Bank has the leading satisfaction rating (91.4%) among home loan customers. ING remains in top position among non-home loan customers with a rating of 89.8%. Among home loan customers, ME Bank is followed by ING (89.3%), Bendigo Bank (83.3%) and Bankwest (77.1%). For non-home loan customers, leader ING is followed by Bendigo Bank (87.8%), ME Bank (83.5%) and Suncorp (81.0%). The institution with the largest discrepancy between home loan and non-home loan customer satisfaction is Suncorp, where the satisfaction rating among home loan customers (72.6%) is more than 8 percentage points below its rating among non-home loan customers (81.0%). The ratings are taken from the Roy Morgan Single Source survey, compiled by in-depth face-to-face interviews with around 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, ME BANK, ING BANK (AUSTRALIA) LIMITED, BENDIGO BANK, BANKWEST, SUNCORP BANK

Qantas remains number one in airline satisfaction for both domestic and domestic business travel

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Original article by Roy Morgan
Market Research Update – Page: Online : 30-Jan-20

New Roy Morgan airline satisfaction data shows that national flag-carrier Qantas is the winner of both the Domestic Airline and Domestic Business Airline of the Month Award for November 2019. Qantas has won eight straight monthly awards in the domestic category, and remains unbeaten in the domestic business category for 2019. In the Domestic Airline category, Qantas’s leading customer satisfaction rating of 84% was followed by Virgin Australia (80%), QantasLink (76%), REX (69%), Jetstar (57%) and Tigerair (49%). In the Domestic Business Airline category, Qantas again claimed the highest rating of 83%, followed by Virgin Australia (72%) and Jetstar (56%). These findings have been obtained from the Roy Morgan Single Source survey, derived from in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, QANTAS AIRWAYS LIMITED – ASX QAN, VIRGIN AUSTRALIA HOLDINGS LIMITED – ASX VAH, QANTASLINK, REGIONAL EXPRESS AIRLINES, JETSTAR AIRLINES PTY LTD, TIGER AIRWAYS AUSTRALIA PTY LTD

Australians amongst least confident in the world about 2020

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Original article by Roy Morgan
Market Research Update – Page: Online : 30-Jan-20

A special Roy Morgan survey conducted in Australia in conjunction with the Gallup International Association survey in 47 countries world-wide finds that Australia is one of the least confident countries in the world about 2020. Only 12% of Australians (down 32% points on a year ago) expect 2020 will be a ‘better year’ than 2019, which is equal 43rd with South Korea of the 47 countries surveyed. Australia is more positive about 2020 than only three countries – Italy (11%), Jordan (7%) and Lebanon (5%). Australia’s traditional allies the US and the UK fare significantly better with their views of 2020. A plurality of 43% of Americans says 2020 will be better than 2019, while a third of Britons (33%) expect 2020 will be better. There are 10 countries for which a majority of respondents expect 2020 will be a ‘better’ year than 2019, led by Nigeria (73%), Peru and Albania (both 70%). Conversely, a 30-year high of 40% of Australians (up 26% points from a year ago) expect 2020 will be a ‘worse year’ than 2019.

CORPORATES
ROY MORGAN LIMITED, GALLUP INTERNATIONAL ASSOCIATION

ANZ-Roy Morgan Consumer Confidence virtually unchanged at 108.0

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Original article by Roy Morgan
Market Research Update – Page: Online : 30-Jan-20

ANZ-Roy Morgan Australian Consumer Confidence fell 0.3% to 108.0 in the week ended 26 January. Current finances fell 0.5%, but this was balanced by a similar increase in future finances. Current economic conditions fell 1.8%, while future economic conditions gained 3.5%. The ‘Time to buy a major household item’ subindex was down 2.4%, after a gain of 4.7% previously. The four-week moving average of ‘inflation expectations’ was stable at 3.9%.

CORPORATES
ROY MORGAN LIMITED, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

2020 survey: no lift in wage growth, no lift in economic growth and no progress on unemployment in year of low expectations

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Original article by Peter Martin
The Conversation – Page: Online : 29-Jan-20

A panel of 24 leading economists expects Australia’s economic growth to remain at or below two per cent in 2020. The average forecast is for growth of 1.9 per cent. The consensus of the economists is that the unemployment rate will remain above five per cent, while growth in wages will remain at around 2.2 per cent. The panel also expects the iron ore price to continue to fall, which will in turn see growth in Australians’ living standards slow to 2.4%. Meanwhile, there is general agreement among the economists that official interest rates will be cut just once in 2020 and the the Reserve Bank will not have to pursue quantitative easing.

CORPORATES
RESERVE BANK OF AUSTRALIA

Miners to bear the brunt of China woes

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Original article by Nick Evans
The Australian – Page: 25 : 29-Jan-20

The coronavirus crisis has weighed on the shares of Australian resources groups that have exposure to China. Shares in Rio Tinto have closed below $100 for the first time since mid-December, while BHP, Fortescue Metals Group, OZ Minerals and Sandfire Resources also retreated on 28 January. The prices of iron ore and base metals have also fallen in response to the coronavirus outbreak. Macquarie notes that based on the SARS pandemic, base metal prices may take 3-5 months to recover from their recent losses.

CORPORATES
RIO TINTO LIMITED – ASX RIO, BHP GROUP LIMITED – ASX BHP, FORTESCUE METALS GROUP LIMITED – ASX FMG, OZ MINERALS LIMITED – ASX OZL, SANDFIRE RESOURCES NL – ASX SFR, MACQUARIE GROUP LIMITED – ASX MQG

BHP facing fresh coal safety probe over 2018 fatality

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Original article by Peter Ker
The Australian Financial Review – Page: 13 & 18 : 29-Jan-20

Queensland’s Department of Natural Resources, Mines & Energy has filed criminal charges against BHP and Mitsubishi over the death of a worker at the Saraji coal mine in December 2018. The case, which will be heard by the industrial magistrates’ court, will allege that safety breaches may have contributed to the man’s death when his bulldozer fell into a pool of water. The Department has confirmed that it is investigating a similar incident at the Peak Downs mine in mid-2018, in which a dozer driver escaped serious injury.

CORPORATES
BHP GROUP LIMITED – ASX BHP, MITSUBISHI CORPORATION, QUEENSLAND. DEPT OF NATURAL RESOURCES, MINES AND ENERGY

Aussies trapped as US flees virus

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Original article by Richard Ferguson, Amanda Hodge
The Australian – Page: 1 & 4 : 29-Jan-20

The official death toll from the coronavirus has risen to 106, while more than 4,500 people have now been diagnosed with the illness worldwide. The virus has spread to at least 15 countries, including the US, France and Japan, with five cases having been confirmed in Australia to date. Meanwhile, more than 400 Australian citizens remain in the Chinese city of Wuhan where the outbreak began, and Prime Minister Scott Morrison has indicated that the federal government will seek to evacuate them. The Chinese government has not yet agreed to allow Australia to send a chartered plane to Wuhan, although the US has been cleared to do so.

CORPORATES
AUSTRALIA. DEPT OF THE PRIME MINISTER AND CABINET

Employers order workers to stay at home after China trips

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Original article by Jennifer Duke
The Age – Page: Online : 29-Jan-20

Corporate Australia has responded to the coronavirus by taking a range of measures to protect staff. UBS is among the firms that have asked employees to work from home for two weeks if they have recently visited China. This includes staff who attended the investment bank’s recent Greater China Conference or who travelled to China for the Lunar New Year. The Commonwealth Bank has advised staff to avoid all non-essential travel to China, and to Hubei province in particular.

CORPORATES
UBS HOLDINGS PTY LTD, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA

Why prescribed burning has never been so important to Australia

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Original article by Neil Burrows, Rick Sneeuwjagt
The Age – Page: Online : 29-Jan-20

The issue of hazard reduction burning in national parks and forests has come under scrutiny in the wake of the bushfires crisis. The purpose of prescribed burning is to assist in safely suppressing bushfires rather than stopping them. Reducing the fuel load in some areas means that they can take a lower priority in the event of a fire, enabling firefighters to be deployed to the fire’s perimeter or to defend properties. Indirect suppression strategies such as back burning are easier if the fuel load has previously been reduced.

CORPORATES