G41 Food Retailing

Dear dairy… Australians old and young eating custards, mousses and creamy treats

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 6-Mar-15

A Roy Morgan Single Source survey has found that almost 3.2 million Australians aged 14+ eat a packaged dairy dessert in an average four weeks. The survey, which was carried out in the year to December 2014, also shows that Dairy Farmers Custard and Fruche are the only dairy desserts that made the top five across all age groups. YoGo and Nestle Milo are most popular products among the under-25 age group, while Nestle Mousse is the top pick among the 25-34 age group. Dairy Farmers Custard is the top pick in both the 35-49 and 50+ age groups

CORPORATES
ROY MORGAN RESEARCH LIMITED, DAIRY FARMERS LIMITED, NESTLE AUSTRALIA LIMITED

Retailers urged to grill recalcitrant or disloyal shoppers

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Original article by Sue Mitchell
The Australian Financial Review – Page: 13 : 10-Mar-15

AT Kearney estimates that corporate expenditure on "big data" will top $US114bn ($A147.6bn) by 2018. However, AT Kearney principal Ian St-Maurice notes that most companies are not satisfied with the return on this investment. St-Maurice says retailers such as Coles and Woolworths should focus on improving their service to customers who shop at their stores regularly, and suggests supplementing big data with consumer surveys and focus groups, particularly for people who shop elsewhere

CORPORATES
AT KEARNEY INCORPORATED, WOOLWORTHS LIMITED – ASX WOW, COLES GROUP LIMITED, WESFARMERS LIMITED – ASX WES, MYER HOLDINGS LIMITED – ASX MYR

Supermarkets cut to the chase

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Original article by Sue Mitchell
The Australian Financial Review – Page: 16 : 6-Mar-15

Australian supermarket groups’ food and liquor sales were 0.7 per cent lower in January 2015. The sector recorded sales growth of just 2.2 per cent in year-on-year terms. Meanwhile, the four major grocery retailers all plan to open new stores in 2015, prompting analysts to warn that the new stores will gain sales at the expense of established stores. Aggressive price discounting due to slowing consumer spending is also adversely affecting the supermarket chains’ margins

CORPORATES
COLES GROUP LIMITED, WESFARMERS LIMITED – ASX WES, WOOLWORTHS LIMITED – ASX WOW, ALDI STORES SUPERMARKETS PTY LTD, METCASH LIMITED – ASX MTS, INDEPENDENT GROCERS OF AUSTRALIA, MORGAN STANLEY AUSTRALIA LIMITED, UBS HOLDINGS PTY LTD, MOODY’S INVESTORS SERVICE INCORPORATED, LIDL GMBH & CO KG

Does a person’s cooking talent influence their food preferences?

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 3-Mar-15

A Roy Morgan Single Source survey has found that 50 per cent of Australians aged 14+ often receive compliments on their cooking. The survey, which was carried out in the year to December 2014, also shows that these people are 19 per cent more likely than the population average to enjoy eating vegetarian food, while they are 18 per cent more likely to enjoy eating bagels and 16 per cent more likely to enjoy health food. Meanwhile, 21 per cent of Australians say they would rather clean than cook, and they are 10 per cent more likely to enjoy eating both chicken nuggets and hot dogs than the average Australian

CORPORATES
ROY MORGAN RESEARCH LIMITED

Myer’s new British CEO gets a tough welcome from investors

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Original article by Sue Mitchell
The Australian Financial Review – Page: 1 & 11 : 3-Mar-15

Shares in Myer Holdings shed 11 per cent to close at $A1.1655 on 2 March 2015 following the resignation of CEO Bernie Brookes. He will be succeeded by former Woolworths executive Richard Umbers, while Daniel Bracken has been appointed deputy CEO. Umbers was previously Myers’ chief information and supply chain officer. He says the new management team will adopt a customer-centric focus and look at the type of customers Myer has now and people who are likely to be customers in the future. Myer CFO Mark Ashby has also resigned

CORPORATES
MYER HOLDINGS LIMITED – ASX MYR, WOOLWORTHS LIMITED – ASX WOW, ALDI STORES SUPERMARKETS PTY LTD, AUSTRALIA POST, CITIGROUP PTY LTD, TPG CAPITAL LP, DAVID JONES LIMITED, EZCORP INCORPORATED, ZARA, TOP SHOP, UNIQLO COMPANY LIMITED, SEPHORA USA LLC, HENNES OCH MAURITZ AB, MORGAN STANLEY AUSTRALIA LIMITED, DEBENHAMS RETAIL PLC

More young Australians drinking soft drinks

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 27-Feb-15

A Roy Morgan Single Source survey has found that 56 per cent of Australians aged 14-24 drank at least one soft drink in an average seven-day period during the year to December 2014. This compares with 53 per cent in the previous year. Some 38 per cent of 14-24 year olds drank at least one Coca Cola-branded soft drink in an average seven days (up from 35 per cent in 2013). In contrast, the number of Australians in the 25-34 age group who consumed any soft drinks in an average seven days fell from 56 per cent in 2013 to 53 per cent in 2014, while the number who consumed Coca Cola-branded soft drink fell from 41 per cent to 37 per cent

CORPORATES
ROY MORGAN RESEARCH LIMITED, COCA-COLA AMATIL LIMITED – ASX CCL

Shopping for a drop: what Aussies like in their liquor stores

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 26-Feb-15

A Roy Morgan Single Source survey has found that 49 per cent of Australians aged 18+ bought alcohol in an average four-week period in the year to December 2014. The survey also shows that 68 per cent of Australians identify "good value" as one of the factors they consider most important when purchasing alcohol. Meanwhile, 54 per cent of Australians prefer to purchase alcohol from a bottle shop that is close to home

CORPORATES
ROY MORGAN RESEARCH LIMITED, CELLARMASTER WINES PTY LTD, THE WINE SOCIETY LIMITED, LIQUORLAND (AUSTRALIA) PTY LTD, WOOLWORTHS LIQUOR, WOOLWORTHS LIMITED – ASX WOW

Roy Morgan Customer Satisfaction Awards: announcing Australia’s retail superstars

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 19-Feb-15

Roy Morgan Research announced the winners of its 2014 Customer Satisfaction Awards for the retail industry on 18 February 2015. David Jones was named the Department Store of the Year, while Target won the award for Discount Department Store of the Year. The Reject Shop won the award for Discount Variety Store of the Year, and The Good Guys took out the award for Furniture/Electrical Store of the Year for a fourth consecutive year

CORPORATES
ROY MORGAN RESEARCH LIMITED, DAVID JONES LIMITED, TARGET AUSTRALIA PTY LTD, THE REJECT SHOP LIMITED – ASX TRS, THE GOOD GUYS, AUTOBARN PTY LTD, GUARDIAN CHEMISTS, SUZANNE GRAE, MICHEL’S PATISSERIE, TRUE VALUE HARDWARE LIMITED, DYMOCKS PTY LTD, CRUST GOURMET PIZZA BAR PTY LTD, GULL PETROLEUM PTY LTD, BETTS AND BETTS PTY LTD, BETTS KIDS, SPORTSPOWER, ALDI STORES SUPERMARKETS PTY LTD

Berry ‘poo’ scandal splits Abbott, Joyce

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Original article by Joanna Mather
The Australian Financial Review – Page: 10 : 19-Feb-15

Prime Minister Tony Abbott and Agriculture Minister Barnaby Jones disagree on product labelling rules. Joyce believes that stricter rules are necessary to protect consumers from health hazards. At least 11 Australians have contracted hepatitis after eating imported Chinese berries. Abbott opposes new regulations because they would lead to a greater bureaucratic burden for companies and higher prices for consumers

CORPORATES
AUSTRALIA. DEPT OF THE PRIME MINISTER AND CABINET, AUSTRALIA. DEPT OF AGRICULTURE, PATTIES FOODS LIMITED – ASX PFL, AUSTRALIAN BROADCASTING CORPORATION, NINE NETWORK AUSTRALIA LIMITED, NINE ENTERTAINMENT COMPANY HOLDINGS LIMITED – ASX NEC

Roy Morgan announces 2014 winners of Customer Satisfaction Awards

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 19-Feb-15

Roy Morgan Research announced the winners of its fourth annual Customer Satisfaction Awards on 18 February 2015. The awards recognise outstanding levels of customer satisfaction, as judged by more than 50,000 consumers and 12,000 business decision-makers throughout 2014. The 37 award categories cover sectors such as banking, insurance, superannuation, automotive, travel and hospitality, retail, telecommunications and utilities. Roy Morgan Research CEO Michele Levine says the awards have earned a reputation as the most accurate and reliable measure of customer satisfaction in Australia

CORPORATES
ROY MORGAN RESEARCH LIMITED, LEXUS AUSTRALIA, P&N BANK, GREATER BUILDING SOCIETY LIMITED, PEOPLE’S CHOICE CREDIT UNION, DEFENCE SERVICE HOMES INSURANCE SCHEME, ESSSUPER, PLUM FINANCIAL SERVICES LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, CBHS FRIENDLY SOCIETY LIMITED, INSURANCELINE HOLDINGS PTY LTD, BENDIGO AND ADELAIDE BANK LIMITED – ASX BEN, NRMA LIMITED, REST SUPER PTY LTD, AUTOBARN PTY LTD, GUARDIAN CHEMISTS, SUSSAN-SUZANNE GRAE, MICHEL’S PATISSERIE, DAVID JONES LIMITED, TARGET AUSTRALIA PTY LTD, THE REJECT SHOP LIMITED – ASX TRS, THE GOOD GUYS, TRUE VALUE HARDWARE LIMITED, CRUST PIZZA, GULL PETROLEUM PTY LTD, BETTS AND BETTS PTY LTD, BETTS KIDS, SPORTSPOWER, ALDI STORES SUPERMARKETS PTY LTD, APPLE INCORPORATED, SOUTHERN PHONE COMPANY LIMITED, INTERNODE SYSTEMS PTY LTD, AMAYSIM AUSTRALIA PTY LTD, QANTAS AIRWAYS LIMITED – ASX QAN, SINGAPORE AIRLINES LIMITED, ACTEWAGL, RED ENERGY PTY LTD