ANZ-Roy Morgan Hong Kong Consumer Confidence Upbeat in February

Original article by Roy Morgan Research
Market Research Update – Page: Online : 25-Feb-15

The ANZ-Roy Morgan Hong Kong Consumer Confidence Index increased by 2.9 points to a record high of 135.9 in February 2015. The number of respondents who say their families are "better off" financially than 12 months ago has fallen by 0.5 per cent to 37.2 per cent. Meanwhile, the number of respondents who expect their families to be "better off" financially this time next year has risen by 1.3 per cent to 43.6 per cent

CORPORATES
ROY MORGAN RESEARCH LIMITED, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

ANZ-Roy Morgan Taiwan Consumer Confidence Bodes Well For Growth

Original article by Roy Morgan Research
Market Research Update – Page: Online : 25-Feb-15

The monthly ANZ-Roy Morgan Taiwan Consumer Confidence Index increased by 1.9 points to a record high of 102.0 in February 2015. It is now well above its average of 89.1 in the previous 12 months. The number of respondents who say their families are "better off" financially than 12 months ago has risen by 0.1 per cent to 9.8 per cent. Meanwhile, the number of respondents who expect their families to be "better off" financially this time next year has risen by one per cent to 18.4 per cent

CORPORATES
ROY MORGAN RESEARCH LIMITED, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

More capital might lead to lower Westpac dividends

Original article by James Eyers
The Australian Financial Review – Page: 14 : 24-Feb-15

Westpac has regularly increased its interim dividend by $A0.02 since the first half of 2012, but this policy might be reviewed if regulators decide to introduce new capital levels. Morgan Stanley analyst Richard Wiles says such a review would also be necessary if economic conditions deteriorate in Australia. Morgan Stanley has a share price target on the stock of $A33.00

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, RESERVE BANK OF AUSTRALIA, MORGAN STANLEY AUSTRALIA LIMITED

Commodity currencies ‘could fall too far’

Original article by Vesna Poljak
The Australian Financial Review – Page: 21 : 24-Feb-15

The Australian dollar was buying $US0.7831 late in trading on 23 February 2015. Citigroup is bearish about the outlook for the currency over the next 12 months, forecasting that it will continue its downward momentum. Meanwhile, Citigroup’s Todd Elmer believes that so-called "commodity currencies" remain overvalued, but he warns of the potential for them to be oversold

CORPORATES
CITIGROUP INCORPORATED, RESERVE BANK OF AUSTRALIA, RESERVE BANK OF NEW ZEALAND, BANK OF CANADA

Big four banks have large cross-sell potential

Original article by Roy Morgan Research
Market Research Update – Page: Online : 23-Feb-15

A Roy Morgan Consumer Single Source Survey has found that the "share of wallet" of each of Australia’s four major bank has increased over the last decade. The ANZ Bank’s share of wallet rose by 5.2 per cent to 28.8 per cent between January 2004 and December 2014, while the Commonwealth Bank of Australia’s share rose by 4.3 per cent to 34.2 per cent. For accounts/deposits, CBA has the highest share of their customers’ wallet with 60.3 per cent (up 7.1 per cent over the last 10 years), followed by Westpac with 55.3 per cent (up three per cent)

CORPORATES
ROY MORGAN RESEARCH LIMITED, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

Attestation: a word to make bankers tremble

Original article by James Eyers
The Australian Financial Review – Page: 16 : 23-Feb-15

The Financial Conduct Authority in the UK is increasingly using so-called attestations to make bank executives and managers personally accountable for misconduct within the financial institution. Jonny Gordon of law firm Ashurst suggests that the Australian Securities & Investments Commission could also eventually begin using attestations

CORPORATES
GREAT BRITAIN. FINANCIAL CONDUCT AUTHORITY, ASHURST AUSTRALIA, ASHURST LLP, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, CLYDESDALE BANK PLC, YORKSHIRE BANK PLC

Calls for wider inquiry into financial planning

Original article by Clancy Yeates, Adele Ferguson
The Australian Financial Review – Page: 13 & 16 : 23-Feb-15

The Australian Government is likely to face increased pressure to hold an inquiry in the wake of a new controversy involving financial planners. It has been revealed that 750 customers of National Australia Bank have received compensation for poor advice from its investment advisers over the last five years. Several senators have urged the Government to undertake a royal commission, while Australian Consumers’ Association spokeswoman Erin Turner says there is need for greater transparency in dealing with such scandals

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIAN CONSUMERS’ ASSOCIATION, AUSTRALIAN LABOR PARTY, NATIONAL PARTY OF AUSTRALIA, AUSTRALIAN GREENS, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, MACQUARIE PRIVATE WEALTH MANAGEMENT PTY LTD, MACQUARIE GROUP LIMITED – ASX MQG, JBWERE LIMITED, MERITUM FINANCIAL GROUP PTY LTD

Roy Morgan announces 2014 winners of Banking and Finance Satisfaction Awards

Original article by Roy Morgan Research
Market Research Update – Page: Online : 19-Feb-15

Roy Morgan Research announced the winners of its 2014 Customer Satisfaction Awards for the banking and finance industry on 18 February 2015. P&N Bank was named the Bank of the Year, while the Commonwealth Bank won the award for Major Bank of the Year. Bendigo Bank was named the Business Bank of the Year, Defence Service Homes Insurance took out the award for General Insurer of the Year and ESSSuper received the award for Industry Superannuation Fund of the Year

CORPORATES
ROY MORGAN RESEARCH LIMITED, P&N BANK, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, BENDIGO BANK, BENDIGO AND ADELAIDE BANK LIMITED – ASX BEN, DEFENCE SERVICE HOMES INSURANCE SCHEME, ESSSUPER, GREATER BUILDING SOCIETY LIMITED, PEOPLE’S CHOICE CREDIT UNION, CBHS FRIENDLY SOCIETY LIMITED, INSURANCELINE HOLDINGS PTY LTD, NRMA LIMITED, REST SUPER PTY LTD, WESTPAC BANKING CORPORATION – ASX WBC, PLUM FINANCIAL SERVICES LIMITED

Roy Morgan announces 2014 winners of Customer Satisfaction Awards

Original article by Roy Morgan Research
Market Research Update – Page: Online : 19-Feb-15

Roy Morgan Research announced the winners of its fourth annual Customer Satisfaction Awards on 18 February 2015. The awards recognise outstanding levels of customer satisfaction, as judged by more than 50,000 consumers and 12,000 business decision-makers throughout 2014. The 37 award categories cover sectors such as banking, insurance, superannuation, automotive, travel and hospitality, retail, telecommunications and utilities. Roy Morgan Research CEO Michele Levine says the awards have earned a reputation as the most accurate and reliable measure of customer satisfaction in Australia

CORPORATES
ROY MORGAN RESEARCH LIMITED, LEXUS AUSTRALIA, P&N BANK, GREATER BUILDING SOCIETY LIMITED, PEOPLE’S CHOICE CREDIT UNION, DEFENCE SERVICE HOMES INSURANCE SCHEME, ESSSUPER, PLUM FINANCIAL SERVICES LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, CBHS FRIENDLY SOCIETY LIMITED, INSURANCELINE HOLDINGS PTY LTD, BENDIGO AND ADELAIDE BANK LIMITED – ASX BEN, NRMA LIMITED, REST SUPER PTY LTD, AUTOBARN PTY LTD, GUARDIAN CHEMISTS, SUSSAN-SUZANNE GRAE, MICHEL’S PATISSERIE, DAVID JONES LIMITED, TARGET AUSTRALIA PTY LTD, THE REJECT SHOP LIMITED – ASX TRS, THE GOOD GUYS, TRUE VALUE HARDWARE LIMITED, CRUST PIZZA, GULL PETROLEUM PTY LTD, BETTS AND BETTS PTY LTD, BETTS KIDS, SPORTSPOWER, ALDI STORES SUPERMARKETS PTY LTD, APPLE INCORPORATED, SOUTHERN PHONE COMPANY LIMITED, INTERNODE SYSTEMS PTY LTD, AMAYSIM AUSTRALIA PTY LTD, QANTAS AIRWAYS LIMITED – ASX QAN, SINGAPORE AIRLINES LIMITED, ACTEWAGL, RED ENERGY PTY LTD

ANZ-Roy Morgan Consumer Confidence at Six Month Lows

Original article by Roy Morgan Research
Market Research Update – Page: Online : 17-Feb-15

The ANZ-Roy Morgan Consumer Confidence rating for Australia fell by 1.7 per cent in the week ended 15 February 2015, to the lowest level since early August 2014. For now, it appears that concerns about job security, weak wages growth and the economic outlook are outweighing the boost from the recent interest rate cut, lower petrol prices and rising asset values. Confidence in the economic outlook over the next year fell by 4.3 per cent, and confidence in the economic outlook over the next five years fell by 3.2 per cent

CORPORATES
ROY MORGAN RESEARCH LIMITED, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, RESERVE BANK OF AUSTRALIA