Business satisfaction with Big Four banks highest in four years, Westpac the clear leader

Original article by Roy Morgan Research
Market Research Update – Page: Online : 14-Aug-14

A Roy Morgan Research Business Single Source survey has found that the overall satisfaction level of the business customers of Australia’s four major banks was 66.7 per cent in July 2014, which is 2.4 per cent higher than 12 months earlier. Westpac has the highest satisfaction rating at 71.4 per cent, ahead of National Australia Bank’s 67.1 per cent. However, smaller banks continue to outperform the "big four" in terms of business customer satisfaction, with Bendigo Bank recording a satisfaction rating of 82 per cent

CORPORATES
ROY MORGAN RESEARCH LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, BENDIGO AND ADELAIDE BANK LIMITED – ASX BEN

It’s not a bubble, says CBA

Original article by Jonathan Shapiro, James Eyers
The Australian Financial Review – Page: 1 & 10 : 14-Aug-14

The Commonwealth Bank of Australia (CBA) has posted a record cash profit of $A8.68bn for the 2013-14 financial year. The banking major wrote about $A12bn worth of new home loans during the year, and its mortgage book is now worth nearly $A400bn. It has benefited from low interest rates, which in turn has prompted a sharp rise in house prices, but CBA has downplayed concerns about a housing bubble. CBA shares closed 0.9 per cent lower at $A80.96 on 13 August 2014, although the stock has gained 8.6 per cent in the last year

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN BUREAU OF STATISTICS, BANK FOR INTERNATIONAL SETTLEMENTS. BASEL COMMITTEE ON BANKING SUPERVISION, ALPHINITY INVESTMENT MANAGEMENT PTY LTD

ANZ-Roy Morgan Consumer Confidence Fails to Consolidate Recent Gains

Original article by Roy Morgan Research
Market Research Update – Page: Online : 12-Aug-14

The ANZ-Roy Morgan Consumer Confidence rating for Australia fell by 5.7 per cent to 108.5 in the week ended 10 August 2014. Consumer confidence is now back below its long-run average. There was a 9.1 per cent fall in households’ perceptions about economic conditions in a year’s time, and an 8.9 per cent fall in perceptions about economic conditions in five years’ time. The ANZ Bank still expects growth in consumer spending to remain moderate in 2014, before improving in 2015

CORPORATES
ROY MORGAN RESEARCH LIMITED, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

Wall Street wolves go quiet as junk bonds are trashed

Original article by Philip Baker
The Australian Financial Review – Page: 28 : 13-Aug-14

The yield on junk bonds has fallen to about five per cent, compared with nearly 23 per cent at the peak of the global financial crisis. Dealogic figures show that some $US210bn ($A226.5bn) worth of junk bonds were sold in the first seven months of 2014, a level not seen since 2000. Demand for corporate bonds has also been weak, with less than $US60bn worth of these bonds having been sold during the first eight days of August

CORPORATES
DEALOGIC HOLDINGS PLC, UNITED STATES. FEDERAL RESERVE BOARD, EMERGING PORTFOLIO FUND RESEARCH INCORPORATED, LIPPER ANALYTICAL SERVICES, BERKSHIRE HATHAWAY INCORPORATED, BLOOMBERG LP

Confidence lifts but jobs lag

Original article by Adam Creighton
The Australian – Page: 21 : 13-Aug-14

The latest data compiled by National Australia Bank on the nation’s businesses, excluding agriculture, show that both confidence and trading conditions improved in July 2014. The latter are now at levels last witnessed in 2010, while sentiment is at the best reading since the global financial crisis. New Australian Bureau of Statistics figures also indicate residential real estate prices growth of 10.1% for 2013-14. However the jobless rate for July was up as well, to 6.4%. This was the worst result in a dozen years

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIAN BUREAU OF STATISTICS, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, COMMONWEALTH SECURITIES LIMITED, RESERVE BANK OF AUSTRALIA, JP MORGAN AUSTRALIA LIMITED

Banks hit by class action on credit card fees

Original article by Ben Butler, Adele Ferguson
The Age – Page: 1 : 12-Aug-14

The ANZ Bank, Citibank and Westpac have been taken to court over credit card late fees in a class action by Maurice Blackburn. The law suit is an "open class action", with every customer who paid excessive late fees to be automatically included. Maurice Blackburn is believed to be preparing other suits against National Australia Bank, American Express and Commonwealth Bank of Australia

CORPORATES
AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, WESTPAC BANKING CORPORATION – ASX WBC, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, CITIBANK PTY LTD, HIGH COURT OF AUSTRALIA, AUSTRALIA. PRODUCTIVITY COMMISSION, MAURICE BLACKBURN PTY LTD, ST GEORGE BANK LIMITED, BANK OF SOUTH AUSTRALIA LIMITED, BANK OF WESTERN AUSTRALIA LIMITED, AMERICAN EXPRESS COMPANY, FEDERAL COURT OF AUSTRALIA

Banks count on trust to fend off new players

Original article by Michael Bennet
The Australian – Page: 21 : 12-Aug-14

Bendigo & Adelaide Bank CEO Mike Hirst has commented on the new competition posed to the banking sector in Australia and globally by electronic payment services providers such as PayPal. He noted that these challengers lack the trust consumers still have in the established banks, which also command larger holdings in their accounts. Hirst argued that the main threat to the industry was a potential serious data breach by computer hackers, which would erode the confidence customers have in the institutions

CORPORATES
BENDIGO AND ADELAIDE BANK LIMITED – ASX BEN, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, PAYPAL INCORPORATED, MACQUARIE GROUP LIMITED – ASX MQG

Cheques dead and cash no longer king

Original article by Shaun Drummond
The Australian Financial Review – Page: 3 : 6-Aug-14

The Australian Payments Clearing Association has issued a new study commissioned from the RFi consultancy firm. The "Milestones Report" predicts the share of all transactions that is accounted for by cash to decline by 20% to just 43% in the period to 2018. The use of cheques has also dropped 12.5% in 2012 and 13.3% in 2013, and by 2018 there may be few businesses left that still accept them. Credit cards and the eftpos system are tipped to each hold 24% of the payments market by 2018, while new solutions using smartphones will grow their share from 2% to 12%

CORPORATES
AUSTRALIAN PAYMENTS CLEARING ASSOCIATION LIMITED, RETAIL FINANCE INTELLIGENCE PTY LTD, PROPERTY EXCHANGE AUSTRALIA, MASTERCARD AUSTRALIA LIMITED, VISA INTERNATIONAL, EFT-POS AUSTRALIA PTY LTD, RESERVE BANK OF AUSTRALIA

Interest rates in state of suspension

Original article by Jacob Greber
The Australian Financial Review – Page: 4 : 6-Aug-14

Riki Polygenis of the ANZ Bank says the Reserve Bank of Australia is likely to adopt a cautious approach to tightening monetary policy given the state of the economy. The central bank left the cash rate unchanged on 5 August 2014, and its monetary policy statement largely reiterated the views that were expressed in the previous month. Meanwhile, new data shows that the nation’s trade deficit blew out to $A4.8bn in the June quarter

CORPORATES
AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, RESERVE BANK OF AUSTRALIA, ROYAL BANK OF CANADA, JP MORGAN AUSTRALIA LIMITED

Big four banks lead lenders in slashing term deposit rates for savers

Original article by Michael Bennet
The Australian – Page: 21 : 6-Aug-14

New data issued by Canstar show that Australia’s four main banks have taken the record low official cash interest rate as their cue to not only reduce home loan rates but the interest paid on term deposits. The five-year term rate has been cut by 15 basis points to 4.05% at National Australia Bank, and 20 basis points to 4.15% at Westpac Banking. A reduction of 40 basis points to 3.6% has also been announced by Suncorp. Commonwealth Bank of Australia had recently started a move by the major lenders to drop the fixed-rate mortgage rate to 4.99% for the first time ever

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, WESTPAC BANKING CORPORATION – ASX WBC, SUNCORP GROUP LIMITED – ASX SUN, CANSTAR PTY LTD, RESERVE BANK OF AUSTRALIA, DEUTSCHE BANK AG, HSBC BANK AUSTRALIA LIMITED, MACQUARIE BANK LIMITED – ASX MBL, MOODY’S INVESTORS SERVICE INCORPORATED, AUSSIE HOME LOANS LIMITED