Bendigo Bank customers are most satisfied of the largest banks

Original article by Roy Morgan
Market Research Update – Page: Online : 7-May-18

New research from Roy Morgan shows that customer satisfaction with Australia’s banks in the six months to March 2018 was 80.9%, down from 81.0% in February. This level still represents a positive result when seen in the context of the long-term monthly average of 73.8% since 2001. Bendigo Bank retained the highest satisfaction rating among the 10 largest consumer banks with 87.5% (down slightly from 87.8% in February). BankWest showed the biggest improvement in satisfaction, up 0.9% to 84.6%, followed by ING (up 0.8% to 87.1%), St. George (up 0.7% to 84.6%) and ANZ (up 0.3% points to 78.7%).

CORPORATES
ROY MORGAN LIMITED, BENDIGO BANK, ING BANK (AUSTRALIA) LIMITED, ST GEORGE BANK LIMITED, BANK OF WESTERN AUSTRALIA LIMITED, BANK OF QUEENSLAND LIMITED – ASX BOQ, WESTPAC BANKING CORPORATION – ASX WBC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

NAB joins bank retreat from wealth

Original article by James Eyers
The Australian Financial Review – Page: 1 & 20 : 4-May-18

National Australia Bank CEO Andrew Thorburn has refuted suggestions that its decision to sell the MLC wealth management unit has been prompted by the banking royal commission. However, he concedes that the commission’s revelations have meant that banks must change their approach to business. Thorburn also notes that the NAB is aware that it may not be able to sell MLC as a single unit if the commission decides that financial planners should no longer be able to work for businesses that manufacture investment and superannuation products.

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, MLC LIMITED, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NIPPON LIFE INSURANCE COMPANY LIMITED, MACQUARIE GROUP LIMITED – ASX MQG, CLIME ASSET MANAGEMENT PTY LTD, ONEPATH AUSTRALIA LIMITED, ZURICH FINANCIAL SERVICES AG, COLONIAL FIRST STATE GLOBAL ASSET MANAGEMENT, BT INVESTMENT MANAGEMENT LIMITED – ASX BTT, JBWERE LIMITED, NABTRADE, GREAT WESTERN BANK, CLYDESDALE BANK PLC

Fed holds rates steady, June rise on cards

Original article by Nick Timiraos
The Australian – Page: 34 : 4-May-18

Data from CME Group shows that most futures market traders expect the US Federal Reserve to increase interest rates in June, after the central bank left the cash rate on hold in May. However, futures traders rate the chances of monetary policy being tightened two more times beyond June at almost 50 per cent. The Federal Reserve has signalled that it will increase the cash rate gradually, despite recent data showing that inflation has reached its target of two per cent.

CORPORATES
UNITED STATES. FEDERAL RESERVE BOARD, JP MORGAN CHASE AND COMPANY, DOW JONES INDUSTRIAL AVERAGE INDEX, NOMURA SECURITIES INTERNATIONAL INCORPORATED, UNITED STATES. EXECUTIVE OFFICE OF THE PRESIDENT

CBA loses 12 million customer statements and keeps it secret

Original article by
The Australian – Page: 1 & 4 : 3-May-18

The Commonwealth Bank of Australia has belatedly admitted that it misplaced data on the financial transactions of 19.8 million accounts. The data breach occurred in 2016, when a subcontractor lost tape drives that contained more than a decades’ worth of financial transactions. CBA has indicated that it notified regulators of the incident but decided that it did not need to inform customers of the breach.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, BUZZFEED PTY LTD, AUSTRALIA. OFFICE OF THE AUSTRALIAN INFORMATION COMMISSIONER

Byres puts spotlight on incentives

Original article by James Eyers, Jonathan Shapiro
The Australian Financial Review – Page: 15 & 18 : 3-May-18

Australian Prudential Regulation Authority chairman Wayne Byres has indicated that the structure of incentives in the financial services industry is currently a bigger concern for APRA than the level of remuneration. He notes that scandals in the sector have largely arisen when incentives have focused too much on growth and sales targets. Byres adds that although the general public’s trust in financial services providers has been tarnished by recent scandals in the sector, there is still a lot of trust in the underlying financial strength of such institutions.

CORPORATES
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AMP LIMITED – ASX AMP, AUSTRALIA. DEPT OF THE TREASURY, UNIVERSITY OF NEW SOUTH WALES

No change in rate, and RBA predicting more economic acceleration

Original article by Jacob Greber
The Australian Financial Review – Page: 3 : 2-May-18

The Reserve Bank of Australia’s decision to leave official interest rates unchanged on 1 May was widely anticipated. The cash rate has now been on hold for an unprecedented 21 months. RBA governor Philip Lowe said the central bank still expects an increase in wages and inflation to be gradual, as will a fall in the unemployment rate. However, Lowe again said the Australian economy is likely to expand by more than three per cent in 2018 and 2019, compared with just 2.4 per cent in 2017.

CORPORATES
RESERVE BANK OF AUSTRALIA, AUSTRALIA. DEPT OF THE TREASURY

CBA stung: pay cuts for executives

Original article by Andrew White
The Australian – Page: 1 & 6 : 2-May-18

The Commonwealth Bank of Australia will implement all 35 recommendations of an independent panel that was commissioned to examine its governance, culture and accountability. CEO Matt Comyn says the bank has already made a number of changes since the report was commissioned by the Australian Prudential Regulation Authority in the wake of Austrac’s money-laundering investigation. Amongst other things, senior executives will not receive bonuses and some have agreed to a pay cut.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, AUSTRALIA. ATTORNEY-GENERAL’S DEPT. AUSTRALIAN TRANSACTION REPORTS AND ANALYSIS CENTRE, AMP LIMITED – ASX AMP, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, AUSTRALIA. DEPT OF THE TREASURY, RESERVE BANK OF AUSTRALIA

Stress test reveals risk for Australian banks

Original article by Samantha Bailey
The Australian – Page: 28 : 1-May-18

Fitch Ratings’ mortgage "stress test" of Australia’s major banks shows that they could be vulnerable if a sharp downturn in the housing market were accompanied by a decline in consumer spending and an increase in business lending losses. Fitch warns that a sharp rise in the unemployment rate could trigger a housing market slump, but the ratings agency concludes that the four major banks could withstand such a downturn provided that other key metrics were not affected.

CORPORATES
FITCH RATINGS LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

APRA to unveil CBA report this week

Original article by James Eyers
The Australian Financial Review – Page: 19 : 30-Apr-18

An independent panel has spent more than six months examining the Commonwealth Bank’s governance and culture on behalf of the Australian Prudential Regulation Authority. The panel, which consists of corporate director Jillian Broadbent, former Australian Competition & Consumer Commission chairman Graeme Samuel and former APRA chairman John Laker, is due to report its findings to APRA on 30 April, with APRA to make the findings public in the next few days. It is likely that the panel will be critical of a lack of emphasis on risk culture at the bank, and of its investments in risk systems.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, AUSTRALIAN COMPETITION AND CONSUMER COMMISSION, AUSTRALIA. ATTORNEY-GENERAL’S DEPT. AUSTRALIAN TRANSACTION REPORTS AND ANALYSIS CENTRE

APRA ends investor loan growth cap

Original article by James Thomson, Jonathan Shapiro
The Australian Financial Review – Page: 15 : 27-Apr-18

Australian Prudential Regulation Authority chairman Wayne Byres says the major banks have improved their lending standards, so a 10 per cap on growth in lending to residential property investors is no longer necessary. The cap will no longer enforced if banks can demonstrate that they have remained below it for the last six months and that they have complied with APRA’s requirements with regard to loan serviceability. Omkar Joshi of Regal Funds Management does not expect removing the cap to have a significant impact on the banks, given that their lending growth is below this level.

CORPORATES
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, REGAL FUNDS MANAGEMENT PTY LTD, UBS HOLDINGS PTY LTD, CLSA AUSTRALIA PTY LTD, TEACHERS MUTUAL BANK LIMITED