K: Financial and Insurance Services

Super fund satisfaction increases in October

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Original article by Roy Morgan
Market Research Update – Page: Online : 9-Dec-20

New data from Roy Morgan’s Superannuation Satisfaction Report shows an overall super fund satisfaction rating of 61.0% in October. This is an increase of 0.6% points from a month ago, but still down 3.1% points on a year ago. The most recent ratings cover the period since May 2020, during which time Australians in financial hardship were able to apply to withdraw two tranches of up to $10,000 of their superannuation. Importantly, the monthly increase in Superannuation Satisfaction is the first month-on-month increase since the COVID-19 pandemic and appears to represent a turning of the corner for the rating after declining during the worst months of the pandemic. The largest increase by sector was for Self-Managed Funds, which increased 1.5% points to a customer satisfaction rating of 65.3%. Public Sector Funds increased their customer satisfaction by 1.3% points to 71.5% and for the fifth month in a row have clearly the highest rating. The customer satisfaction rating of Industry Funds rose by 0.4% points to 62.5% in October, and Retail Funds were up 0.1% to 53.6%. The report’s findings are from Roy Morgan Single Source, Australia’s most trusted consumer survey, compiled by in-depth interviews with over 50,000 Australians each year.

CORPORATES
ROY MORGAN LIMITED

CBA faces penalty over rates slug

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Original article by Joyce Moullakis, David Ross
The Australian Financial Review – Page: 16 : 2-Dec-20

The Australian Securities & Investments Commission has launched legal action against the Commonwealth Bank of Australia over allegations that it breached financial services laws. ASIC contends that customers with business overdraft accounts were charged incorrect interest rates between December 2014 and March 2018. CBA has advised that 2,269 customers who were overcharged during this period have been reimbursed $3.74m in total. ASIC is seeking pecuniary penalties and other orders.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA

Dividend payouts fall 50pc in quarter

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Original article by Cliona O’Dowd
The Australian – Page: 15 : 23-Nov-20

Data from Janus Henderson shows that Australian-listed companies paid out $US9.6bn ($13.4bn) worth of dividends in the September quarter, which is 47.8 per cent lower than the same period in 2019. This was primarily due to reduced dividends from three of the major banks, while a number of companies chose to withhold dividends. Jane Shoemake of Janus Henderson says payout ratios in Australia were too high and a "reset" was needed. Janus Henderson expects dividend payouts to rise in the second quarter of 2021.

CORPORATES
JANUS HENDERSON GROUP PLC – ASX JHG

Consumer groups savage responsible lending plan

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Original article by Paul Smith
The Australian Financial Review – Page: 19 : 23-Nov-20

The federal government’s proposed changes to responsible lending laws have been attacked by a consortium of consumer rights advocacy groups. In a submission to the government’s inquiry into the proposed changes, the groups have labelled them as "fundamentally defective". They note that the changes represent a direct contradiction of the banking royal commission’s first recommendation, namely that the National Consumer Credit Protection Act should not be revised to alter the "obligation to assess unsuitability".

CORPORATES
CONSUMER CREDIT LEGAL SERVICE, CONSUMER ACTION LAW CENTRE, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY

Regulator urged not to curtail BNPL

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Original article by Richard Gluyas
The Australian – Page: 21 : 20-Nov-20

Liberal senator Andrew Bragg will use a StartUp Aus speech on 20 November to caution against over-regulating the ‘buy now, pay later’ sector. In the wake of the Australian Securities & Investments Commission’s recent report on the sector, Bragg will emphasise the need for ASIC to enforce the law rather than "pontificate on policy". Bragg will also use the speech to argue that the new national security in Hong Kong presents an opportunity for Australia to become a regional financial centre.

CORPORATES
LIBERAL PARTY OF AUSTRALIA, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION

CBA profits cut despite growth in lending

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Original article by James Frost, James Eyers
The Australian Financial Review – Page: 17 : 12-Nov-20

The Commonwealth Bank of Australia has reported a cash profit of $1.8bn for the September quarter, which is 16 per cent lower than previously. Household deposits increased by $15.8bn during the first three months of 2020-21, while mortgage lending increased by $5.6bn. CBA has advised that its net interest margin was lower than in the second half of 2019-20, primarily due to the impact of lower interest rates. CBA has also reported a sharp fall in the number of deferred loans since the end of the September quarter.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA

A November to remember amid US poll results, vaccine hope

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Original article by David Rogers
The Australian – Page: 13 & 20 : 12-Nov-20

Australia’s benchmark S&P/ASX 200 has gained 8.8 per cent so far in November, and it is now just 11.5 per cent shy of the record peak of 7,197.2 points in February. The market has been boosted by factors such as the outcome of the US presidential election and the encouraging initial clinical trial results for Pfizer’s coronavirus vaccine candidate. JP Morgan anticipates further upside for equities, forecasting that the global bull run is not yet over.

CORPORATES
STANDARD AND POOR’S ASX 200 INDEX, JP MORGAN AND COMPANY INCORPORATED

ANZ steers well clear of buy now, pay later

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Original article by Ticky Fullerton
The Australian – Page: 18 : 9-Nov-20

The ‘buy now, pay later’ industry is enjoying strong growth, but the ANZ Bank intends to avoid the sector. The bank’s former chairman David Gonski says that while it is good that BNPL providers allow people to access credit when they need it, consumers must be mindful that they will pay interest when using these services. Meanwhile, Gonski believes that Australia’s investment banking sector presents opportunities at present. Gonski stepped down as ANZ chairman in late October.

CORPORATES
AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

Banks shut ATMs and branches amid digital push and cost cuts

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Original article by James Frost
The Australian Financial Review – Page: 18 : 9-Nov-20

Data presented to a federal parliamentary inquiry has highlighted the decline in the branch and ATM networks of Australia’s major banks over the last five years. The figures show that the number of branches and ATMs per 100,000 people has fallen by 33 per cent since 2015. Shadow assistant treasurer Andrew Leigh says the federal government has ignored the issue of branch closures, and says it has no plans to ensure that disadvantaged Australians continue to have access to banking services. The Australian Banking Association notes that the shift to digital banking has gathered pace during the coronavirus pandemic.

CORPORATES
AUSTRALIAN BANKING ASSOCIATION

NAB takes virus hit, digs in to aid recovery

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Original article by James Frost, James Eyers
The Australian Financial Review – Page: 17 & 26 : 6-Nov-20

National Australia Bank has posted a cash profit of $3.7bn for the year to 30 September, which is 37 per cent lower than previously. The result was marred by credit impairment charges totalling $2.76bn, including a provision of $1.86bn for the impact of the coronavirus pandemic. Shareholders will receive a final dividend of $0.30 per share and a full-year payout of $0.60. NAB shares closed 3.2 per cent higher at $19.31 on 5 November.

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB