K: Financial and Insurance Services

‘We’re bloody lucky we’ve got them’: from pariahs to saviours

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Original article by James Frost, James Eyers
The Australian Financial Review – Page: 1 & 7 : 31-Mar-20

Australia’s major banks have received 170,000 requests from households and businesses to defer loan repayments due to the coronavirus pandemic. However, bank CEOs warn that despite being well-capitalised, the sector will need to be very selective with regard to the businesses that it chooses to assist, and those that are already failing cannot expect to receive a financial lifeline. Reserve Bank of Australia board member Ian Harper notes that the crisis has provided banks with an opportunity to redeem themselves following the revelations of misconduct exposed by the Hayne royal commission.

CORPORATES
RESERVE BANK OF AUSTRALIA

Super funds lose billions as crisis hits

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Original article by Michael Roddan
The Australian – Page: 15 & 22 : 25-Mar-20

The financial market turmoil caused by the coronavirus pandemic has weighed on asset valuations in the superannuation industry. AustralianSuper has slashed the value of its portfolio of unlisted assets by 7.5 per cent, while IFM Investors has cut the valuations of its Australian unlisted assets by an average of 7.6 per cent. Both group have exposure to a range of infrastructure assets, such as airports and toll roads. Other super funds are also reviewing the value of their unlisted assets.

CORPORATES
AUSTRALIANSUPER PTY LTD, IFM INVESTORS PTY LTD

Super fund satisfaction at risk as markets tumble

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-Mar-20

New data in Roy Morgan’s Superannuation Satisfaction Report shows that CARE Super has the highest customer satisfaction rating, at 74.5%. Self-managed funds scored the highest average satisfaction when compared to other sectors. The Superannuation Satisfaction Report, with data up to February 2020, shows CARE Super on 74.5%, an increase of 9.2% on 12 months ago. It placed ahead of Tasplan on 72.8% (+6.9%), Unisuper on 72.7% (+1.5%) and Cbus on 71.0% (+5.0%). Roy Morgan CEO Michele Levine says that given recent heavy losses in equities markets due to the Coronavirus pandemic, these levels of customer satisfaction may be the highest we see for some time. The report’s findings are from Roy Morgan Single Source, Australia’s most trusted consumer survey, compiled by in-depth interviews with over 50,000 Australians each year.

CORPORATES
ROY MORGAN LIMITED, CARE SUPER PTY LTD, TASPLAN LIMITED, CONSTRUCTION AND BUILDING UNIONS’ SUPERANNUATION FUND

Banks race to roll out SME loans

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Original article by Joyce Moullakis
The Australian – Page: 15 & 18 : 23-Mar-20

The federal government will underwrite 50 per cent of new loans made by eligible lenders to small and medium enterprises as part of its response to the coronavirus crisis. Westpac’s acting CEO Peter King says the SME Guarantee Scheme will provide "significant support" to SMEs, while he supports moves to allow people in financial hardship to access their superannuation. The rollout of the scheme in New South Wales and Victoria has been complicated by moves to lockdown non-essential services in coming days, as banks work to keep as many branches open as possible in those states.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

APRA relaxes buffers as CBA slashes rates

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Original article by James Eyers, James Frost
The Australian Financial Review – Page: 19 & 22 : 20-Mar-20

The Australian Prudential Regulation Authority will temporarily ease the "unquestionably strong" equity capital buffers that it imposes on banks. This will allow them to make billions of dollars worth of additional loans to small businesses that are struggling to maintain cashflows during the coronavirus crisis. The Commonwealth Bank responded to APRA’s announcement by cutting its interest rates on small business loans by 100 basis points, while it also cut rates on one-, two- and three-year fixed-rate home loans by 70 basis points.

CORPORATES
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA

Branchless banks raise the bar as ME Bank and ING lead customer satisfaction ratings

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Original article by Roy Morgan
Market Research Update – Page: Online : 18-Mar-20

New financial data from Roy Morgan shows that ME Bank has the highest banking customer satisfaction among home loan customers, at 92.3%. ME Bank is followed by ING (91.4%), Bendigo Bank (85.8%) and BankSA (83.7%). CBA enjoys the highest home loan customer satisfaction of any of the big four banks, with a rating of 74.1%. Total home loan customer satisfaction with the big four banks is 72.4%. The satisfaction of non-home loan customers follows a similar trend. ING leads the way with a rating of 88.6%, followed by Bendigo Bank (87.9%), ME Bank (85.7%) and Suncorp (80.5%). CBA again has the highest rating of the big four banks, with 79.3% of its non-home loan customers indicating satisfaction with the bank. Total non-home loan customer satisfaction with the big four banks is now at 77.1%. These banking satisfaction ratings are from the Roy Morgan Single Source survey, in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, ME BANK, ING BANK (AUSTRALIA) LIMITED, BENDIGO BANK, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, SUNCORP BANK

Businesses buffeted in sea of uncertainty

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Original article by Eli Greenblat
The Australian – Page: 17 & 20 : 17-Mar-20

A growing number of Australian-listed companies are abandoning their recently-issued earnings guidance in response to the coronavirus. They include Cochlear, which has warned that hearing implants will be a low priority for the healthcare sector in terms of elective surgery when the virus is eventually contained. Challenger Limited, Auckland International Airport and oOh!Media are among the other companies that have withdrawn their earnings guidance. In contrast, The Reject Shop has advised that its sales have risen strongly year-on-year amid panic buying by consumers.

CORPORATES
COCHLEAR LIMITED – ASX COH, CHALLENGER LIMITED – ASX CGF, AUCKLAND INTERNATIONAL AIRPORT LIMITED – ASX AIA, OOH!MEDIA LIMITED – ASX OML, THE REJECT SHOP LIMITED – ASX TRS

Westpac CEO: banks strong, economy the risk

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Original article by Jonathan Shapiro
The Australian Financial Review – Page: 1 & 20 : 16-Mar-20

Westpac’s acting CEO Peter King says the coronavirus crisis represents a ‘real’ economy issue that needs to be dealt with accordingly. He says Westpac and the other big banks can cope with an increase in bad debts and a tightening of credit markets, but helping business customers that have no cash flow to remain operating will be their biggest challenge. King says Westpac is ready to play its part in slowing down the spread of the coronavirus within the community, with appropriate procedures in place if a staff member tests positive.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, MACQUARIE GROUP LIMITED – ASX MQG, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB

Bull to bear in three weeks with market down 20pc as Trump leaves the world waiting

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Original article by David Rogers
The Australian – Page: 17 & 27 : 12-Mar-20

The Australian sharemarket is now officially in bear market territory, having shed 20 per cent since reaching a record high of 7,162.5 points just three weeks ago. Some $13bn worth of shares changed hands on 11 March, which is the fifth-highest daily total on record. Richard Coppleson of Bell Potter expects market volatility to persist for at least another month or so. Meanwhile, Josh Williamson of Citigroup now expects Australia to record minus 0.25 per cent GDP growth in the March quarter and zero growth in the June quarter.

CORPORATES
BELL POTTER SECURITIES LIMITED, CITIGROUP PTY LTD

Banks, retailers in talks over card fees

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Original article by Eli Greenblat
The Australian – Page: 19 : 10-Mar-20

The Australian Retailers Association has estimated its members pay over $500 million a year in merchant fees on bank card transactions. ARA CEO Russell Zimmerman was invited to a meeting with Australian Banking Association CEO Anna Bligh and Commonwealth Bank CEO Matt Comyn on 9 March, at which the fees issue was discussed. An initiative known as ‘least-track routing’, which aims to boost competition within the debit card market and to help reduce card payment costs, was among the other topics discussed.

CORPORATES
AUSTRALIAN RETAILERS ASSOCIATION, AUSTRALIAN BANKING ASSOCIATION, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA