M6950 Market Research and Statistical Services

Temu and Amazon have each gained close to a million shoppers in the last year, Shein has also gained over half a million shoppers

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Original article by Roy Morgan
Market Research Update – Page: Online : 10-Sep-25

New data from Roy Morgan reveals the staggering growth in the numbers of shoppers for online players Amazon, Temu and Shein. Some 8.8 million Australians bought at least once from Amazon over the year to June 2025 (up by 900,000 year-on-year, +11% growth), while 4.7 million bought from Temu (up by 900,000 year-on-year, +24% growth), and 2.6 million bought from Shein (up by 600,000 year-on-year, +27% growth). The rapid rise of these online disruptors is reshaping Australia’s retail landscape; several major retailers have experienced significant year-on-year declines in customer numbers, while others have exited the market entirely in the last year. Roy Morgan estimates that Temu had nearly $2.6 billion in annual sales in the 12 months to June (compared to an estimated $1.6 billion a year ago), while Shein had close to an estimated $1.3 billion in annual sales (compared to an estimated $1 billion a year ago).

CORPORATES
ROY MORGAN LIMITED, AMAZON.COM INCORPORATED, TEMU, SHEIN

In mid-2025 an impressive 2.7 million New Zealanders read newspapers and more than 1.6 million read magazines

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Original article by Roy Morgan
Market Research Update – Page: Online : 27-Aug-25

Roy Morgan’s latest readership results show that an estimated 2.70 million New Zealanders aged 14+ (61.4%) now read or access newspapers in an average 7-day period via print or online (website or app) platforms. In addition, an estimated 1.65 million New Zealanders aged 14+ (37.5%) read magazines whether in print or online either via the web or an app. The New Zealand Herald is still the nation’s most widely-read publication, with a total cross-platform audience of 1,812,000; this up 96,000 (+5.6%) on a year ago. In a clear second place, reaching an audience of 355,000, is the Dominion Post, following an increase of 26,000 (+7.9%) on a year ago. Meanwhile, 25 of the 49 magazines measured increased their print readership during the year to June 2025. New Zealand’s most widely read magazine is the driving magazine AA Directions, which had an average issue readership of 367,000 in the year to June. These are the latest findings from the Roy Morgan New Zealand Single Source survey of 6,233 New Zealanders aged 14+ over the 12 months to June 2025.

CORPORATES
ROY MORGAN LIMITED

Magazines matter to clear majority (64%) of Australians: over 14.7 million read magazines in print or online

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Original article by Roy Morgan
Market Research Update – Page: Online : 20-Aug-25

The Roy Morgan Australian Readership report for the 12 months to June 2025 shows that 11 million Australians aged 14+ (48.2%) now read print magazines. This market broadens significantly to more than 14.7 million Australians aged 14+ (64.2%) who read magazines in print or online either via the web or an app. Overall, nine of the top 25 most widely read magazines have increased their readership over the last year. The most widely read magazine category is still Food & Entertainment, with a readership of 6,925,000 (well over 2,5 million ahead of any other category, and reaching 30.2% of the population). Meanwhile, Better Homes and Gardens is still Australia’s most widely read paid magazine, with a print readership of 1,696,000; the second-placed The Australian Women’s Weekly has a print readership of 1,206,000. Australia’s two most widely read free magazines are still Coles Magazine (with a print readership of 4,995,000) and Woolworths’ Fresh Ideas (4,477,000). These are the latest findings from the Roy Morgan Single Source survey of 67,653 Australians aged 14+ in the 12 months to June.

CORPORATES
ROY MORGAN LIMITED

Disney+ and Amazon Prime in New Zealand show powerful growth in viewership of Subscription TV services since pandemic

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Original article by Roy Morgan
Market Research Update – Page: Online : 13-Aug-25

New data from Roy Morgan shows that more than 3 million New Zealanders aged 14+ (3,094,000 people) now watch Subscription TV in an average four weeks; this equates to 70.4% of all New Zealanders. This viewership represents an increase of 214,000 (+7.4%) from four years ago during the middle of the COVID-19 pandemic, when many New Zealanders turned to streaming services while enduring extended periods of lockdown in 2020-2021. Netflix remains the clear market leader and most popular service; it is now watched by 2,292,000 people in an average four weeks, an increase of 97,000 (+4.4%) on four years ago. Netflix remains the only Subscription TV service to reach over half the population (52.2% of New Zealanders). Meanwhile, some 1,058,000 New Zealanders now watch Disney+ in an average four weeks (up 342,000 on four years ago), and 835,000 now watch Amazon Prime Video (up 522,000). Traditional Pay TV service Sky retains a wide viewership of 1,284,000 – enough for second place overall, but this is virtually unchanged from four years ago, and down by 8,000 (-0.6%) in a growing market overall.

CORPORATES
ROY MORGAN LIMITED, NETFLIX INCORPORATED, DISNEY+, AMAZON PRIME VIDEO, SKY NETWORK TELEVISION LIMITED – ASX SKT

Net Promoter Scores for electricity providers on the increase in 2025 after two years of decline

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Original article by Roy Morgan
Market Research Update – Page: Online : 30-Jul-25

New data from Roy Morgan shows that improvements in the Net Promoter Scores of electricity providers this year has correlated with a clear drop in switching behaviour. After reaching a peak of -7 in the year to March 2022, the NPS for electricity providers fell consistently over the next two years as surging electricity prices and cost of living concerns faced many Australians. The NPS of electricity providers hit a low of -13 in the year to June 2024. However, NPS have gradually turned around and have improved significantly so far this year, now at -8 in the latest figures to June 2025, indicating that Australians are now increasingly more likely to recommend electricity providers to their friends than they were a year ago. The data shows that 16% of Australian electricity customers switched providers in the year to June 2025; this is down from a high of 18% in December 2024, but still higher than the 14% switching recorded during 2021 and early 2022.

CORPORATES
ROY MORGAN LIMITED

Why audience quality is the next frontier in media planning

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Original article by Michele Levine
Market Research Update – Page: Online : 16-Jul-25

For years, the media industry has fixated on scale – bigger reach, broader awareness, more impressions. But as the advertising landscape becomes more fragmented, and audiences more selective in how they consume content, one thing has become increasingly clear: not all exposure is equal. It is not just about how many people you reach, but how you reach them – and who they really are when they encounter your message. Traditional media planning models have long prioritised reach and frequency. While these metrics are useful, they ignore the nuances of attention, loyalty, and media context – factors we now know to be critical in determining how well a message is received, remembered, and acted upon. Roy Morgan’s new Media Allocation Engine is the first platform in Australia to systematically embed media channel attributes and audience behaviours into the planning process. The Media Allocation Engine offers a practical solution to a long-standing gap in campaign planning – giving planners the ability to quantify and compare media quality, not just quantity.

CORPORATES
ROY MORGAN LIMITED

The full picture: a decade of smoking in Australia

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Original article by Roy Morgan
Market Research Update – Page: Online : 9-Jul-25

The latest data from Roy Morgan shows that 17.4% of Australians aged 18+ smoke or vape; this includes 12.1% who smoke Factory Made Cigarettes (FMCs) or Roll-Your-Own (RYO) Cigarettes (8.4% FMC & 5.3% RYO) and 7.5% who vape. Overall, this is virtually unchanged over the last decade; in 2014, 17.7% smoked either FMC, RYO, pipe or cigars. However, since 2014, the composition of smoking/vaping has changed with both vaping and illicit tobacco more widespread. In 2018, when Roy Morgan first began asking people about their use of e-cigarettes, the incidence was less than 2%. Over the next few years, the incidence of vaping increased steadily to reach a high of 8.3% in the 12 months to December 2023 (and now at 7.5% in the 12 months to June 2025). Meanwhile, illicit tobacco usage was first measured by Roy Morgan in 2020 when the incidence was less than 2% (given this is self-reporting of an illegal activity, it is likely under-reported). Since then, the use of illicit tobacco has steadily increased to 4.8% of Australians 18+. Smoking illicit tobacco is included in the FMC/RYO incidence and, as such, is contributing to the continued smoking rates of FMC/RYO hovering just over 12%.

CORPORATES
ROY MORGAN LIMITED

Smoking increases among young Australians since vaping sales ban in 2024

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Original article by Roy Morgan
Market Research Update – Page: Online : 2-Jul-25

The latest data from Roy Morgan shows that the proportion of Australians aged 18+ smoking Factory Made Cigarettes (FMCs), Roll-Your-Own Cigarettes (RYO) or vaping bottomed at 16.8% (3.59 million) in the year to December 2024. Since then, the incidence of Australians smoking (or vaping) has increased to 17.1% (3.7 million), an increase of 0.3% points (+110,000). Driving the increase has been increased smoking rates of (FMCs), which has increased from 7.9% (1.67 million) to 8.3% (1.79 million), an increase of 0.4% points (+120,000). Meanwhile, legislation banning the sale of disposable single-use and non-therapeutic vapes in mid-2024 has had only a small impact on overall vaping rates, which are now at 7.5% of the population (1.61 million), down by only 0.2% points (-40,000) since the year to September 2024. Despite the legislation, 20.5% (510,000) of 18-24yr olds now vape, up from a low of 19% (470,000) in the year to September 2024; this is an increase of 1.5% points (+40,000) in less than a year.

CORPORATES
ROY MORGAN LIMITED

Nearly half of Australians now support marijuana legalisation – up 15 percentage points this decade

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-Jun-25

Roy Morgan’s latest data shows that 48% of Australians now support legalising marijuana, up 15 percentage points over the past decade (from 33% in 2015 and 42% in 2019). Opposition has fallen to 41%, also down 15 points since 2015 (from 56% and 49% in 2019), while 11% remain undecided. Men are more inclined to back legalisation of marijuana, with 51% saying it should be legal (40% opposed) compared to 45% of women (42% opposed). All Australians aged 18–49 now show majority support for legalisation; 18–24-year-olds have seen support grow from 36% in 2015 to 50% in 2019 and now 54% (an 18-point gain over the decade). Support among 25–34-year-olds has surged from 34% in 2015 to 46% in 2019 and now 58% (a 24-point increase). Middle-aged groups are also shifting: 35–49-year-olds now show a majority in favour at 51%. Meanwhile, support among 50-64-year-olds has risen 19 points to 48%, while opposition in this age group has fallen 18 points since 2019. Among those aged 65 and over, support has edged up slightly (from 33% in 2019 to 36% in 2025), yet this group continues to record the highest opposition at 54%.

CORPORATES
ROY MORGAN LIMITED

7.4 million Australians are now using Uber compared to around 4.2 million using taxis – a gap of over 3 million

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-Jun-25

The latest data from Roy Morgan shows that more than 7.4 million Australians aged 14+ (32.3%) used Uber during the March quarter, while around 4.2 million (18.1%) used taxis; there was a gap of over 3 million Australians in favour of Uber for the first time. Usage of Uber has surged since the end of pandemic restrictions in the December 2022 quarter, increasing by 1.7 million (+29.8%). In comparison, usage of taxis has declined over the last two years, down by 212,000 (-4.8%) since the December 2022 quarter. Even more striking is a comparison between usage of the two services today compared to pre-pandemic levels in the September 2019 quarter. Usage of Uber has increased by over 2.1 million (+40.6%) since late 2019, while usage of taxis has dropped by over 630,000 (-13.3%). This data comes from Roy Morgan Single Source, Australia’s most comprehensive consumer survey, derived from in-depth interviews with over 65,000 Australians each year.

CORPORATES
ROY MORGAN LIMITED, UBER AUSTRALIA PTY LTD