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Autobarn overtakes Supercheap Auto for Auto store satisfaction

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Original article by Roy Morgan
Market Research Update – Page: Online : 23-Jul-18

Autobarn has won Roy Morgan’s Auto Store Customer Satisfaction Award for June 2018, with a customer satisfaction rating of 90.1%. Autobarn has increased its customer satisfaction by 8.2% over the last year, and it has now won three monthly customer satisfaction awards in 2018. Runner-up Supercheap Auto has also increased its customer satisfaction over the last year (up 2.8% to 88.4%) while third-placed Repco has seen a decline in customer satisfaction (down 1.5% to 84.1%). Analysis shows that more than three million Australians shop at an Auto store in an average month; over 70% (2.16 million) are men, while less than 30% are women (920,000). The generations most likely to shop at Auto Stores are Generation X (840,000), Baby Boomers (800,000) and Millennials (730,000); these three generations comprising over three-quarters of the overall Auto Store market.

CORPORATES
ROY MORGAN LIMITED, AUTOBARN PTY LTD, SUPER CHEAP AUTO, REPCO

Myer to shed head office jobs but keep stores

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Original article by Sue Mitchell
The Australian Financial Review – Page: 25 : 20-Jul-18

Department store group Myer has reduced staff numbers at its head office in Melbourne’s Docklands precinct by about 30 per cent in recent years, and CEO John King is expected to seek further job cuts. However, sources have rejected suggestions that up to 50 per cent of head office staff could be retrenched. King also intends to reduce the number of Myer stores, although he is expected to wait until existing leases expire. Meanwhile, David Jones has posted 2.2 per cent growth in sales for the first half of 2018, and growth of 2.7 per cent in same-store sales. Full-year sales were 0.9 per cent lower than previously.

CORPORATES
MYER HOLDINGS LIMITED – ASX MYR, DAVID JONES LIMITED, WOOLWORTHS HOLDINGS LIMITED, HOUSE OF FRASER HOLDINGS PLC, SEARS HOLDINGS, KMART CORPORATION, LATITUDE FINANCIAL SERVICES LIMITED, PREMIER INVESTMENTS LIMITED – ASX PMV, VICTORIA RACING CLUB LIMITED

Comcast surrenders to Disney in bid for 21st Century Fox

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Original article by Anousha Sakoui, Gerry Smith
The Australian Financial Review – Page: Online : 20-Jul-18

Comcast will press ahead with its takeover bid for pan-European broadcaster company Sky after withdrawing from the bidding war for the bulk of 21st Century Fox’s entertainment assets. Comcast’s cash offer of $US65bn for the Fox assets forced rival bidder Walt Disney Company to increase its offer to $US71bn. Disney’s bid has received clearance from antitrust regulators.

CORPORATES
21ST CENTURY FOX INCORPORATED, COMCAST CORPORATION, WALT DISNEY COMPANY, SKY PLC, AT&T CORPORATION, TIME WARNER INCORPORATED, UNITED STATES. DEPT OF JUSTICE, UNIVERSAL PICTURES, NBC TELEVISION NETWORK, MOODY’S INVESTORS SERVICE INCORPORATED

Fairfax and News deal extends future of print

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Original article by Max Mason
The Australian Financial Review – Page: 17 : 19-Jul-18

Fairfax Media and News Corp Australia have struck a landmark deal to share some newspaper printing and distribution facilities in New South Wales and Queensland. Fairfax will print some News Corp publications on its printing presses in North Richmond, while News Corp will in turn print some Fairfax publications. The deal is expected to generate annual cost savings of $A15m for Fairfax, and CEO Greg Hywood says it will help ensure the long-term viability of print newspapers.

CORPORATES
FAIRFAX MEDIA LIMITED – ASX FXJ, NEWS CORP AUSTRALIA PTY LTD, NEWS CORPORATION – ASX NWS, GOOGLE INCORPORATED

Staff in shock as SBS boss resigns

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Original article by Stephen Brook
The Australian – Page: 3 : 18-Jul-18

Michael Ebeid will step down as the managing director of SBS in October, after more than seven years in the role. The public broadcaster launched its Food Network channel and the SBS On Demand streaming service during his tenure, while it was accused of breaching its charter by targeting commercial TV audiences with the launch of the SBS Viceland channel. Communications Minister Mitch Fifield has praised Ebeid’s contribution to SBS.

CORPORATES
SPECIAL BROADCASTING SERVICE (SBS), AUSTRALIA. DEPT OF COMMUNICATIONS AND THE ARTS, AUSTRALIAN BROADCASTING CORPORATION, VICELAND, IBM AUSTRALIA LIMITED, SINGTEL OPTUS PTY LTD, TWO WAY LIMITED, AUSTRALIAN LABOR PARTY

Lithium past its peak as price slides

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Original article by Peter Ker
The Australian Financial Review – Page: 16 : 18-Jul-18

Galaxy Resources has advised that the price of lithium carbonate exported to China fell by 18 per cent in the June quarter, while the price of lithium hydroxide was down four per cent. The price of lithium carbonate sold into China had fallen by 10 per cent in the March quarter, and lithium hydroxide fell by three per cent. Galaxy Resources had attributed that decline to seasonal factors. Galaxy has now suggested that the Chinese price for lithium is converging with global prices.

CORPORATES
GALAXY RESOURCES LIMITED – ASX GXY, OROCOBRE LIMITED – ASX ORE, CANACCORD GENUITY (AUSTRALIA) LIMITED, TIANQI LITHIUM CORPORATION, PILBARA MINERALS LIMITED – ASX PLS

Primed for retail action as Amazon slashes prices up to 70pc

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Original article by Sue Mitchell
The Australian Financial Review – Page: 11 : 17-Jul-18

Amazon launched its first Prime Day promotion in Australia on 16 July, with the e-commerce giant cutting prices by up to 70 per cent. Amazon applied its biggest discounts to its own products, including its Echo Plus and Echo Dot speakers. Brands that Amazon reduced prices on included Lorna Jane, Nike, Tommy Hilfiger and Sony, while Myer, Kmart and Woolworths are among the Australian retailers that it undercut. Amazon’s Australian Prime Day will run for 36 hours; its first Prime Day was launched in the US in 2015.

CORPORATES
AMAZON.COM INCORPORATED, LORNA JANE PTY LTD, NIKE AUSTRALIA PTY LTD, TOMMY HILFIGER AUSTRALIA PTY LTD, SONY AUSTRALIA LIMITED, MYER HOLDINGS LIMITED – ASX MYR, KMART AUSTRALIA LIMITED, WOOLWORTHS GROUP LIMITED – ASX WOW, JB HI-FI LIMITED – ASX JBH, KOGAN.COM LIMITED – ASX KGN, CATCH-OF-THE-DAY.COM.AU, BABY BUNTING GROUP LIMITED – ASX BBN, DAVID JONES LIMITED, MINDSHARE, EUROMONITOR, EBAY AUSTRALIA AND NEW ZEALAND PTY LTD, TARGET AUSTRALIA PTY LTD

World Cup final kept 500,000 Aussies up

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Original article by Max Mason
The Australian Financial Review – Page: 7 : 17-Jul-18

Data from OzTAM shows that the audience for SBS’s live coverage of France’s 4-2 win against Croatia in the FIFA World Cup final peaked at 789,426. The first half of the final averaged 583,000 viewers, including 484,000 people in metropolitan areas. The semi-finals had also attracted good numbers, with an average audience of 276,000 for the match between France and Belgium and an average of 420,000 tuning in to watch Croatia defeat England. Meanwhile, the audience for Seven’s coverage of the men’s final at Wimbledon peaked at 539,000, with an average audience of 377,000.

CORPORATES
SPECIAL BROADCASTING SERVICE (SBS), FEDERATION INTERNATIONALE DE FOOTBALL ASSOCIATION, SEVEN NETWORK LIMITED, OZTAM PTY LTD, TOUR DE FRANCE, SINGTEL OPTUS PTY LTD, ENGLISH PREMIER LEAGUE

Bunnings satisfies most customers

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Original article by Roy Morgan
Market Research Update – Page: Online : 16-Jul-18

New research from Roy Morgan shows that 89.5% of Australian hardware store customers were satisfied in the 12 months to May 2018, an increase of 2.2% year-on-year. Bunnings had the highest level of customer satisfaction, at 89.8% (up 1.3%), followed by Home Hardware on 89.4% (up 1.5%) and Mitre 10 on 88.1% (up 0.1%). These are the latest results from Roy Morgan’s "Hardware Store Satisfaction Report", which is based on in-depth personal interviews conducted face-to-face with over 50,000 Australians per annum in their own homes, including over 9,000 interviews with people who have shopped in a hardware store in the last four weeks.

CORPORATES
ROY MORGAN LIMITED, BUNNINGS GROUP LIMITED, HOME HARDWARE, MITRE 10 LIMITED, TRUE VALUE HARDWARE LIMITED

Rockmans, Jeanswest, Sportsgirl & Just Jeans lead for customer satisfaction

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Original article by Roy Morgan
Market Research Update – Page: Online : 16-Jul-18

Rockmans has won Roy Morgan’s Clothing Store Customer Satisfaction Award for May 2018, with a customer satisfaction rating of 91.9% (up 3.1% in the last 12 months). It is followed by Jeanswest on 91.3% (up 2.4%) and Sportsgirl on 90.1% (up 1.9%). The biggest improver over the last year is Just Jeans, which has improved its customer satisfaction by 8.3% to 89.1%, just ahead of another big improver, Katies (up 6.2% to 89%). Roy Morgan CEO Michele Levine notes that Roy Morgan’s recent surveys on "Trust" and "Distrust" have revealed that retailers consistently perform strongly as one of the most trusted industries in Australia.

CORPORATES
ROY MORGAN LIMITED, ROCKMANS STORES LIMITED, JEANSWEST CORPORATION PTY LTD, SPORTSGIRL, JUST JEANS PTY LTD, KATIES FASHIONS (AUSTRALIA) PTY LTD