Winners & Losers: Trust & Distrust in a post-COVID world – video presentation by Roy Morgan CEO Michele Levine & Social Scientist Dr. Ross Honeywill

Original article by Roy Morgan
Market Research Update – Page: Online : 28-Jul-21

The COVID-19 pandemic has thrown an important spotlight on which brands and industries Australians Trust and Distrust with the clear winners being those businesses able to respond quickly and proactively to customers’ needs such as leading supermarkets Woolworths, Coles and ALDI – all clustered near the top of the rankings with high Net Trust Scores while those dealing with high levels of Distrust include Social Media giant Facebook, Telecommunications provider Telstra and media company News Corp. In this one hour long presentation Roy Morgan CEO Michele Levine and Social Scientist Dr. Ross Honeywill dissect the drivers of Trust and Distrust across more than 20 industries and highlight what propels the companies performing well with high levels of Trust to the top of the rankings and what mistakes and missteps are made by those companies experiencing high levels of Distrust. It is often thought that the most valuable commodity a company can have is a high level of Trust in the brand, but when one examines the drivers of consumer decision making it is actually Distrust which is a more powerful driver of consumer behaviour. Of course it’s important for a company to have a high level of Trust amongst its customers, but that can be more than cancelled out by a rising level of Distrust. Some recent examples include the ‘Fake News’ scandals that have enveloped Facebook, the accusations of poor treatment and low payment of workers at Amazon, the allegations of sexual harassment at AMP and the destruction of the 46,000 year old Juukan Gorge indigenous heritage site by Rio Tinto – all of which have led to high and rising levels of Distrust in these companies. Although Trust is key to building a brand, Distrust can easily destroy that same hard-won reputation in a far quicker time-frame. To explore the ‘Winners & Losers’ of the COVID-19 pandemic please register and view the full video here:


Victorian restrictions to stay until most have been vaccinated

Original article by Mitch Clarke
Herald Sun – Page: 7 : 28-Jul-21

Victoria’s 12-day COVID-19 lockdown ended at 11.59pm on 27 July, although "lockdown lite" restrictions will remain in place for at least two weeks. Amongst other things, the 5km travel limit has been scrapped, schools and gyms will reopen and Victorians will be allowed to leave their home for any reason; however, households will continue to be banned from having visitors and face masks will remain compulsory in all public places. Premier Daniel Andrews has warned that some restrictions – and the potential for further lockdowns – can be expected until the majority of Victorians have been vaccinated; about 40.48 per cent of Victorians aged 16+ have received one dose, while 16.98 per cent are fully vaccinated. Victoria has recorded 10 new locally acquired COVID-19 cases in the last 24 hours, but they had all been self-isolating while they were infectious.


Movement of people in Brisbane and Perth CBDs rebounds after recent lockdowns while Sydney and Melbourne CBDs lag well behind

Original article by Roy Morgan
Market Research Update – Page: Online : 28-Jul-21

A special analysis of movement data in Australia’s Capital City CBDs since the COVID-19 pandemic began shows movement in the Brisbane and Perth CBDs rebounding after recent lockdowns in early July, while movement plunged in the Melbourne CBD as the city entered its fifth lockdown. The average 7-day movement level in the Brisbane CBD was at 35% of pre-pandemic averages, up 13% points from a low of 22% in early July, while in the Perth CBD movement levels rebounded even more strongly to be at 41%, up 17% points from the low of 24% during Perth’s most recent lockdown three weeks ago. In contrast, the extended lockdowns in Sydney and Melbourne have forced movement in the two cities towards record lows. In the Sydney CBD the average movement level has remained at only 10% of pre-pandemic levels all of last week while in the Melbourne CBD the average movement level dropped to 16% of pre-pandemic levels after the city entered its fifth lockdown on Friday July 16th. The Adelaide CBD again came out on top for the 168th day in a row with the highest average movement levels at 43% of pre-pandemic levels, but these figures were compiled before the city went into its third hard lockdown on Wednesday last week following an outbreak of COVID-19 sparked by a returned traveller. Hobart is now the only State Capital City to avoid a lockdown this year, but despite this good record at managing COVID-19 average movement levels in the Hobart CBD were at only 36% of pre-pandemic levels last week after the island State closed its borders to nearest neighbour Victoria which provides the largest share of visitors to Tasmania. Roy Morgan has partnered with leading technology innovator UberMedia to aggregate data from tens of thousands of mobile devices to assess the movements of Australians as we deal with the restrictions imposed in response to the COVID-19 pandemic.


NSW lockdown to last extra four weeks

Original article by Yoni Bashan, Rachel Baxendale
The Australian – Page: 1 & 4 : 28-Jul-21

The New South Wales government is set to extend the lockdown of Greater Sydney by four weeks, following a meeting of its crisis cabinet. The state has recorded 172 new locally-acquired COVID-19 cases in the last 24 hours, the highest daily infection rate during the current outbreak; 79 of these people were active in the community while they were infectious. The government is expected to announce a ‘singles bubble’ to allow people to meet indoors during the extended lockdown, while the two-week ban on construction work is likely to be eased from 31 July. The government is also said to be considering the use of rapid antigen tests for essential workers and new support measures for the business sector.


$4.6bn in JobKeeper went to businesses that increased their turnover at the height of the COVID-19 pandemic

Original article by Dan Conifer au – Page: Online : 23-Jul-21

The Parliamentary Budget Office has reported that 157,650 employers saw their turnover increase between April and June 2020, when compared to the same period in 2019. These employers received a combined $4.6 billion in JobKeeper payments during this period, and Labor MP Andrew Leigh says the figures show how much of taxpayers’ money was wasted on the wage subsidy scheme; he contends that these companies should return their JobKeeper payments.


Thousands of COVID-19 close contacts in Victoria not yet tested

Original article by Paul Sakkal, Cassandra Morgan
The Age – Page: Online : 23-Jul-21

Victoria has recorded 26 new locally-acquired COVID-19 cases in the last 24 hours, although only two of them were active in the community while they were infectious. Some 16 of the new cases have been partially vaccinated, while five are fully vaccinated. Meanwhile, more than 19,000 Victorians are self-isolating because they are close contacts of infected people or they have visited exposure sites. Professor Catherine Bennett of Deakin University has questioned why there is no legal requirement for them to be tested soon after going into isolation; at present they are only required to test negative on the 13th day of their two-week quarantine period.


AstraZeneca blitz: PM says get the jab now

Original article by Olivia Caisley
The Australian – Page: 1 & 4 : 23-Jul-21

Prime Scott Morrison says he is sorry that the federal government’s COVID-19 vaccination rollout has missed a series of targets. However, he says it is "totally focused" on turning this around. Morrison has also revealed plans to ramp up the number of pharmacies that are able to provide COVID-19 vaccinations, while he has urged younger Australians to get the AstraZeneca vaccine. Morrison contends that the emergence of the Delta variant in Australia means that the AstraZeneca vaccine should no longer be restricted to people over the age of 60, and notes that the Therapeutic Goods Administration has approved its use among people aged 18+. Meanwhile, the TGA is set to approve Pfizer’s application for its vaccine to be given to children aged 12-16.


Two more deaths from AstraZeneca side effects

Original article by Matthew Denholm
The Australian – Page: 4 : 23-Jul-21

The Therapeutic Good Administration has advised that 87 cases of thrombosis with thrombocytopenia syndrome have been recorded nationwide since the COVID-19 vaccination rollout began. Five Australians have now died from the rare blood clotting disorder that has been linked to the AstraZeneca vaccine, with a 48-year-old Victorian woman and a 44-year-old Tasmanian man passing away in the last week. The death of a sixth person who had received their first dose of the AstraZeneca jab has been attributed to an even rarer condition known as immune thrombocytopenia, which involves a low platelet count.


Phantom pain as Opera Australia counts the cost

Original article by Matthew Westwood
The Australian – Page: 3 : 23-Jul-21

Opera Australia has postponed a new production of Andrew Lloyd Webber’s ‘The Phantom of the Opera’ due to COVID-19 lockdowns. About $20m worth of tickets for an upcoming run in Sydney and Melbourne have been sold, and the musical would have helped offset the $7.1m deficit that Opera Australia recorded in 2020. Meanwhile, Live Performance Australia will lobby the federal government for additional industry assistance, with CEO Evelyn Richardson warning that the sector is likely to face ongoing disruptions for at least another 6-9 months.


Consider getting AstraZeneca if you are under 40: Berejiklian

Original article by Alexandra Smith, Lucy Carroll, Liam Mannix
The Sydney Morning Herald – Page: Online : 23-Jul-21

New South Wales has recorded 124 new locally-acquired COVID-19 cases in the last 24 hours, including 48 people who were active in the community while they were infectious. There are 118 people across NSW in hospital with the coronavirus, including 15 who are under the age of 35. Premier Gladys Berejiklian says people under the age of 40 should get the AstraZeneca vaccine if their GP advises them to do so, rather than wait for the Pfizer jab. Meanwhile, Australian Medical Association president Omar Khorshid says lockdowns may not be enough to contain the Delta variant, so the AstraZeneca vaccine may be a good option for people under the age of 60.