Supercheap Auto, Repco and Autobarn in tight race for annual satisfaction award

Original article by Roy Morgan
Market Research Update – Page: Online : 24-Sep-19

Supercheap Auto has won Roy Morgan’s Auto Store Customer Satisfaction Award for August 2019, with a customer satisfaction rating of 88%. It is just ahead of Repco (86%) and Autobarn (85%). The satisfaction ratings of auto stores are particularly stable when compared to other industries. If we compare current ratings with those from August 2017, we see that all three auto stores have only moderately increased their ratings (+3%). The customer satisfaction ratings have been obtained from the Roy Morgan Single Source survey, derived from in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, SUPER CHEAP AUTO, REPCO CORPORATION LIMITED, AUTOBARN PTY LTD

Autobarn overtakes Supercheap Auto for Auto store satisfaction

Original article by Roy Morgan
Market Research Update – Page: Online : 23-Jul-18

Autobarn has won Roy Morgan’s Auto Store Customer Satisfaction Award for June 2018, with a customer satisfaction rating of 90.1%. Autobarn has increased its customer satisfaction by 8.2% over the last year, and it has now won three monthly customer satisfaction awards in 2018. Runner-up Supercheap Auto has also increased its customer satisfaction over the last year (up 2.8% to 88.4%) while third-placed Repco has seen a decline in customer satisfaction (down 1.5% to 84.1%). Analysis shows that more than three million Australians shop at an Auto store in an average month; over 70% (2.16 million) are men, while less than 30% are women (920,000). The generations most likely to shop at Auto Stores are Generation X (840,000), Baby Boomers (800,000) and Millennials (730,000); these three generations comprising over three-quarters of the overall Auto Store market.

CORPORATES
ROY MORGAN LIMITED, AUTOBARN PTY LTD, SUPER CHEAP AUTO, REPCO

Super Retail punished for $134m Macpac buy

Original article by Eli Greenblat
The Australian – Page: 19 : 21-Feb-18

Super Retail Group has reported a 2017-18 interim net profit of $A72.2m, which is three per cent lower than previously and below analysts’ forecasts. Group sales rose by 2.2 per cent to $A1.323bn, although its BCF and Rays businesses underperformed. Meanwhile, Super Retail’s shares closed 14.5 per cent lower on 20 February after the group revealed plans to acquire outdoor adventurewear retailer Macpac for $A134m. Shareholders will receive an interim dividend of $A0.215 per share.

CORPORATES
SUPER RETAIL GROUP LIMITED – ASX SUL, BCF BOATING CAMPING FISHING, RAYS, MACPAC WILDERNESS EQUIPMENT, SUPER CHEAP AUTO, REBEL SPORT LIMITED

Buying car parts and accessories online

Original article by Roy Morgan Research
Market Research Update – Page: Online : 15-Jul-15

A Roy Morgan Single Source survey has found that 40 per cent of Australians aged 14+ (or 7.7 million people) made at least one purchase via the internet in an average four weeks during the year to March 2015. This compares with 5.3 million in March 2011. The survey also shows that the number of Australians who have bought an automotive product online in an average four weeks has risen from 219,000 to 306,000 over this period. Meanwhile, people who regard themselves as "as a bit of a car enthusiast" are almost 200 per cent more likely than the average Australian to buy auto parts online in an average four weeks.

CORPORATES
ROY MORGAN RESEARCH LIMITED

Metcash sinks auto sale proceeds into groceries

Original article by Sue Mitchell
The Australian Financial Review – Page: 13 & 18 : 16-Jun-15

Australian-listed Burson Group will pay $A275m for Metcash’s automotive division, whose brands include Autobarn and Midas. The proceeds of the transaction will be used to bolster Metcash’s balance sheet and invest in its grocery business. Meanwhile, Metcash’s 2014-15 underlying net profit was down 17.4 per cent at $A193m, and it has posted a net loss of $A384.2m. EBIT was 16.7 per cent lower at $A325.1m.

CORPORATES
METCASH LIMITED – ASX MTS, BURSON GROUP LIMITED – ASX BAP, AUTOBARN PTY LTD, MIDAS MUFFLERS, AUTOPRO SERVICES PTY LTD, INDEPENDENT GROCERS OF AUSTRALIA, WOOLWORTHS LIMITED – ASX WOW, COLES SUPERMARKETS AUSTRALIA PTY LTD, ALDI STORES SUPERMARKETS PTY LTD, MORGAN STANLEY AUSTRALIA LIMITED, DEUTSCHE BANK AG

Burson eyes Metcash auto

Original article by Simon Evans
The Australian Financial Review – Page: 17 : 1-Jun-15

Australian-listed Burson Group aims to open four automotive parts stores in Western Australia in coming months, with the first earmarked for the Perth suburb of Malaga. Meanwhile, CEO Darryl Abotomey says the company is a potential buyer of Metcash’s automotive division, but he adds that it would only do so if the transaction made "economic sense". Metcash flagged the sale of the business in May 2015.

CORPORATES
BURSON GROUP LIMITED – ASX BAP, METCASH LIMITED – ASX MTS, AUTOBARN PTY LTD, MIDAS MUFFLERS, AUTOMOTIVE BRANDS GROUP PTY LTD, ULTRA TUNE AUSTRALIA PTY LTD, KMART TYRE AND AUTO, AUTOMOTIVE HOLDINGS GROUP LIMITED – ASX AHG, COVS PARTS PTY LTD, GENUINE PARTS COMPANY, REPCO CORPORATION LIMITED