BANKS AND BANKING – AUSTRALIA

Home loan customers reward ME Bank with highest satisfaction rating

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Original article by Roy Morgan
Market Research Update – Page: Online : 30-Jan-20

New Roy Morgan banking data shows that ME Bank has the leading satisfaction rating (91.4%) among home loan customers. ING remains in top position among non-home loan customers with a rating of 89.8%. Among home loan customers, ME Bank is followed by ING (89.3%), Bendigo Bank (83.3%) and Bankwest (77.1%). For non-home loan customers, leader ING is followed by Bendigo Bank (87.8%), ME Bank (83.5%) and Suncorp (81.0%). The institution with the largest discrepancy between home loan and non-home loan customer satisfaction is Suncorp, where the satisfaction rating among home loan customers (72.6%) is more than 8 percentage points below its rating among non-home loan customers (81.0%). The ratings are taken from the Roy Morgan Single Source survey, compiled by in-depth face-to-face interviews with around 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, ME BANK, ING BANK (AUSTRALIA) LIMITED, BENDIGO BANK, BANKWEST, SUNCORP BANK

Bank bashing hurts economy

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Original article by Richard Gluyas
The Australian – Page: 15 & 19 : 24-Jan-20

Former ANZ Bank CEO John McFarlane will succeed Lindsay Maxsted as Westpac’s chairman on 2 April. McFarlane has warned that continued criticism of the banking sector and policies such as the bank levy will affect the industry’s returns and ultimately impact on the economy via lower government revenue. His appointment follows Westpac’s alleged large-scale breach of anti-money laundering laws, which led to the departure of Maxsted and CEO Brian Hartzer.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, AUSTRALIA. ATTORNEY-GENERAL’S DEPT. AUSTRALIAN TRANSACTION REPORTS AND ANALYSIS CENTRE

Veteran banker to chair Westpac

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Original article by John Durie, Joyce Moullakis
The Australian – Page: 15 & 16 : 23-Jan-20

Former ANZ Bank CEO John McFarlane is set to succeed Lindsay Maxsted as Westpac’s chairman. Maxsted will step down ahead of schedule in response to the bank’s breach of anti-money laundering laws. Sources have indicated that McFarlane was chosen due to factors such as his knowledge of the retail banking sector, his reputation as a ‘change agent’ and the fact that he has no prior links to Westpac. The major bank has yet to appoint a permanent successor to former CEO Brian Hartzer.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, AUSTRALIA. ATTORNEY-GENERAL’S DEPT. AUSTRALIAN TRANSACTION REPORTS AND ANALYSIS CENTRE

NAB hit with class action on super rip-off

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Original article by Aleks Vickovich
The Australian Financial Review – Page: 12 & 17 : 22-Jan-20

A class action lawsuit will contend that National Australia Bank’s superannuation customers incurred substantial losses due to the bank’s tardiness in shifting them to a MySuper product. Law firm Maurice Blackburn will argue that NAB subsidiaries MLC Nominees and NULIS Nominees breached their duties as superannuation trustees by keeping customers in funds that had higher fees than MySuper products. The allegations were first raised before the Hayne royal commission in 2018.

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, MAURICE BLACKBURN PTY LTD, MLC NOMINEES, NULIS NOMINEES (AUSTRALIA) LIMITED, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY

Meet Macquarie: The $50bn investment bank

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Original article by Joyce Moullakis
The Australian – Page: 15 & 21 : 17-Jan-20

Macquarie Group’s shares closed 1.4 per cent higher at a record $143.47 on 16 January; this compares with just $14.75 in early 2009, as the global financial crisis took its toll on investment banks. Macquarie now boasts a market capitalisation of $50.85bn, while it has more than $560bn worth of asset under management. Macquarie posted a profit of $1.46bn for the six months to September, an increase of 11 per cent, although CEO Shemara Wikramanayake has flagged a lower full-year profit than previously.

CORPORATES
MACQUARIE GROUP LIMITED – ASX MQG

Westpac pays bushfire mortgages

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Original article by Cliona O’Dowd
The Australian – Page: 1 & 4 : 14-Jan-20

Westpac has revealed details of its support package for victims of the nation’s bushfire crisis. Amongst other things, the bank will make mortgage repayments on behalf of customers whose primary residence was lost in the bushfires. This will apply for one year, and payments will be capped at $1,200 per month. Personal customers will also receive interest-free loans to cover the gap between insurance payouts and rebuilding costs, and business customers will be offered low-interest loans. Westpac and its major rivals have also made large donations to bushfire relief appeals.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, RED CROSS SOCIETY, S&P GLOBAL RATINGS

Banks to bear cost of blazes: Morgan Stanley

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Original article by Cliona O’Dowd
The Australian – Page: 13 & 16 : 14-Jan-20

Morgan Stanley has warned that the bushfires crisis will have a direct financial cost on Australian banks, including an increase in insurance claims and loan losses. S&P expects loan arrears to increase in the wake of the bushfires, although rival ratings agency Moody’s says the proportion of loans that are affected by the bushfires is likely to be relatively small. Morgan Stanley adds that factors such as the impact of the bushfires on retail spending will have the biggest impact on bank earnings.

CORPORATES
MORGAN STANLEY AUSTRALIA LIMITED, S&P GLOBAL RATINGS, MOODY’S INVESTORS SERVICE INCORPORATED

NAB pledges 3-year disaster reprieve

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Original article by Elouise Fowler
The Australian Financial Review – Page: 5 : 8-Jan-20

National Australia Bank has increased its bushfire disaster relief fund to $4m and advised that customers who have been affected by the catastrophe will be given three years to repay their loans. NAB has also indicated that it will provide emergency grants to business and agriculture customers, in addition to retail customers. The Commonwealth Bank, Westpac and ANZ Bank will also provide loan relief to customers who have been affected by the bushfires.

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

Paid leave for ANZ’s fire volunteers

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Original article by Gerard Cockburn
The Australian – Page: 14 : 24-Dec-19

The ANZ Bank has advised that its employees who are volunteer firefighters will be entitled to special paid leave in addition to their standard leave entitlements. ANZ provides its employees with up to five days of paid community service leave each year, and staff who use all of this leave during the current bushfire crisis will be able to access the bank’s special leave policy.

CORPORATES
AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, AUSTRALIAN LABOR PARTY

Westpac slapped with $9m penalty over poor advice

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Original article by Aleks Vickovich
The Australian Financial Review – Page: 20 : 20-Dec-19

Westpac has been ordered to pay a total of $9.15m for 22 breaches of the Corporations Act. The bank was found to be liable for the ‘deficient and defective’ financial advice that ex-employee Sudhir Sinha provided in 2013 and 2014. Sinha was deemed to have failed to act in the best interests of his clients by providing financial advice that was inappropriate for their personal circumstances. The Australian Securities & Investments Commission has banned Sinha from working in the industry for five years, while it launched legal action against Westpac in 2018.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, FEDERAL COURT OF AUSTRALIA