Consumer satisfaction with banks remains near record in April but high value customers not so happy

Original article by Roy Morgan Research
Market Research Update – Page: Online : 4-Jun-15

A Roy Morgan Research Consumer Banking Satisfaction Report shows that the satisfaction level of the personal customers of Australia’s banks fell by 0.1 per cent in April 2015, to 82.8 per cent. It remains just below the 20-year high of 82.9 per cent. The Commonwealth Bank had the highest consumer satisfaction rating of the four major banks, at 82.2 per cent, but Westpac was the top-rated bank in terms of main financial institution (83.6 per cent). Meanwhile, the satisfaction rating of mutual banks rose by 3.3 per cent points to 92.2 per cent.

CORPORATES
ROY MORGAN RESEARCH LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, TEACHERS MUTUAL BANK LIMITED, MEMBERS EQUITY BANK PTY LTD, BENDIGO BANK

Banks’ commercial exposure rises

Original article by Matthew Cranston
The Australian Financial Review – Page: 38 : 1-Jun-15

The total value of Australia’s four largest banks’ commercial property portfolios increased by 6.5 per cent to $A202.3bn in the year to March 2015. This includes some $A70.3bn worth of office properties. The Reserve Bank’s latest Financial Stability Review highlighted the potential risk of revaluations in the sector, although Brian Johnson of CLSA argues that the banks’ exposure to commercial property development is the main factor to consider.

CORPORATES
RESERVE BANK OF AUSTRALIA, CLSA AUSTRALIA PTY LTD, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY

Stock index ‘loaded with risk’

Original article by Jonathan Shapiro
The Australian Financial Review – Page: 20 : 27-May-15

The head of Australian equities at Lazard, Rob Osborn, is concerned about the S&P/ASX 200’s weighting toward banks. The sector comprised nearly 42 per cent of the benchmark index in March 2015, and Osborn notes that one sector has had a significant weighting in the index on just two other occasions in the last 15 years – the technology boom in 2000 and the resources boom in 2008. In both instances a correction resulted in these sectors falling sharply. Meanwhile, bank stocks have fallen by nearly 10 per cent since March.

CORPORATES
LAZARD PTY LTD, STANDARD AND POOR’S ASX 200 INDEX, STANDARD AND POOR’S 500 INDEX, DAVNET LIMITED, ECORP LIMITED, NEWS CORPORATION – ASX NWS

Westpac nabs CBA’s Cobley for top role

Original article by James Chessell, Sarah Thompson, James Eyers
The Australian Financial Review – Page: 18 : 27-May-15

Westpac has announced that Lyn Cobley will succeed Rob Whitfield as the head of its institutional banking division. Cobley is currently the head of retail products and third-party banking at the Commonwealth Bank of Australia (CBA). She had previously worked for groups such as Barclays Capital and Citigroup, and was regarded as a potential successor to CBA CEO Ian Narev. Whitfield will step down on 10 July 2015, after nearly three decades at Westpac.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, BARCLAYS CAPITAL SECURITIES LIMITED, CITIGROUP PTY LTD, ERNST AND YOUNG, TRADINGROOM PTY LTD, MACQUARIE GROUP LIMITED – ASX MQG, FAIRFAX MEDIA LIMITED – ASX FXJ, WESTPAC INSTITUTIONAL BANK, ST GEORGE BANK LIMITED

Westpac institutional banking head Rob Whitfield leaving

Original article by James Chessell, Sarah Thompson
The Australian Financial Review – Page: 15 : 26-May-15

Westpac may appoint an external candidate to succeed the group’s head of institutional banking, Rob Whitfield, who is widely tipped to stand down. Whitfield has been in the role since 2007 and has been at Westpac since 1986. He had been in the running to succeed Gail Kelly as CEO earlier in 2015. Internal candidates to replace him are said to include Anthony Masciantonio, Rachel Slade and Terry Winder.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, WESTPAC INSTITUTIONAL BANK, ST GEORGE BANK LIMITED, LLOYDS BANKING GROUP PLC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, ROYAL BANK OF SCOTLAND GROUP PLC, BANK OF QUEENSLAND LIMITED – ASX BOQ, PETER LEE ASSOCIATES PTY LTD, BT FINANCIAL GROUP PTY LTD

Banks cut deeper into deposit rates

Original article by Clancy Yeates
The Australian Financial Review – Page: 20 : 20-May-15

Australian banks have reduced the interest rate on some savings accounts by the full 25 basis point reduction in the cash rate in May 2015. However, some banks have reduced their mortgage interest rates by a lower margin. Michelle Hutchison of Finder.com.au notes that the majority of households do not have a mortgage, while most have savings accounts. Some banks have offered a sweetener to savers by increasing the interest rate on term deposits and accounts that offer bonus interest rates.

CORPORATES
FINDER.COM.AU, RESERVE BANK OF AUSTRALIA, WESTPAC BANKING CORPORATION – ASX WBC, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, MACQUARIE GROUP LIMITED – ASX MQG, AMP LIMITED – ASX AMP, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, BELL POTTER SECURITIES LIMITED, BANK OF WESTERN AUSTRALIA LIMITED, ST GEORGE BANK LIMITED, BANK OF SOUTH AUSTRALIA LIMITED, BANK OF MELBOURNE LIMITED

Tax breaks to lift borrowing

Original article by Clancy Yeates
The Australian Financial Review – Page: 18 : 18-May-15

The Commonwealth Bank of Australia (CBA) expects more small businesses to take out loans as a result of the Australian Government’s May 2015 Budget. CBA’s Clive van Horen says the $A5.5bn small business package should boost the confidence of small businesses and provide them with the incentive to invest in new equipment. However, TS Lim of Bell Potter says that even with the tax breaks, many small businesses will be reluctant to increase their debt.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, BELL POTTER SECURITIES LIMITED, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ

Macquarie result wins praise and upgrades

Original article by Joyce Moullakis
The Australian Financial Review – Page: 18 : 12-May-15

Analysts are upbeat about the earnings outlook for Macquarie Group in fiscal 2016, after its net profit for the year to 31 March 2015 rose by 27 per cent to $A1.6bn. Data from Bloomberg shows that the consensus forecast is for a profit of $A1.79bn in fiscal 2016, and Macquarie itself expects a modest rise in earnings. CLSA has lifted its 12-month share price target to $A102, compared with Macquarie’s closing price of $A78.78 on 11 May.

CORPORATES
MACQUARIE GROUP LIMITED – ASX MQG, BLOOMBERG LP, CLSA AUSTRALIA PTY LTD, MACQUARIE CAPITAL PTY LTD, CREDIT SUISSE (AUSTRALIA) LIMITED, MACQUARIE SECURITIES PTY LTD, UBS HOLDINGS PTY LTD, DEUTSCHE BANK AG

Westpac banks on cloud push to rein in costs

Original article by Paul Smith
The Australian Financial Review – Page: 23 : 12-May-15

Westpac anticipates significant cost savings from a proposal to shift many of its IT systems to a hybrid cloud environment. Chief information officer Dave Curran says the banking major aims to capitalise on the efficiencies that can be derived from shifting to cloud technology. Westpac also aims to reduce its cost-to-income ratio, which rose from 41.6 per cent to 42.5 per cent in the first half of 2014-15.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AMAZON WEB SERVICES LLC, MICROSOFT CORPORATION, GOOGLE INCORPORATED

ME Bank maintains high growth targets

Original article by Shaun Drummond
The Australian Financial Review – Page: 14 : 18-Mar-15

ME Bank boasted about 312,000 customers in July 2014, but it aims to lift this to one million by 2020. ME Bank has reported an underlying profit of $A29.1m for the first half of 2014-15, which is 14 per cent higher than previously, and it expects full-year profit to rise by 25 per cent to around $A60m. Home loan settlements rose by 41 per cent to $A2.4bn in the half-year, and its loan book rose by $A1.5bn to $A16.4bn

CORPORATES
MEMBERS EQUITY BANK PTY LTD, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY