BUSINESS – AUSTRALIA

Roy Morgan Business Confidence virtually unchanged in November after RBA leaves interest rates unchanged again

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Original article by Roy Morgan
Market Research Update – Page: Online : 11-Dec-24

In November 2024, Roy Morgan Business Confidence was 106.9 (virtually unchanged from October) after the Reserve Bank left interest rates unchanged at a 13-year high of 4.35%. Business Confidence is now 4.3pts below the long-term average of 111.2, although it is up 21.1pts from November 2023. Business Confidence is now at its most positive rating since April 2022, and is the highest it has been since the Albanese Government was elected in May 2022. Now 58.6% (down 0.4ppts) of businesses expect ‘good times’ for the Australian economy over the next year, while only 37.6% (up 0.8ppts) expect ‘bad times’. Meanwhile, 47.4% (up 1.4ppts) of businesses expect the business to be ‘better off’ financially this time next year, while 22.4% (up 1.8ppts) expect the business to be ‘worse off’ financially. The latest Roy Morgan Business Confidence results for November are based on 1,457 detailed interviews with a cross-section of Australian businesses from each State and Territory

CORPORATES
ROY MORGAN LIMITED

Roy Morgan Business Confidence jumps 12.4pts to 106.7 in October as official inflation falls into the RBA’s target range

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Original article by Roy Morgan
Market Research Update – Page: Online : 13-Nov-24

In October 2024, Roy Morgan Business Confidence was 106.7 (up 12.4pts since September) as official ABS monthly inflation dropped from 3.5% in July to 2.7% in August (announced in late September) and has now fallen to only 2.1% in September (announced in late October). Business Confidence is now 4.5pts below the long-term average of 111.2, although it is up 16.3pts on October 2023. Roy Morgan Business Confidence has now improved to its most positive rating since April 2022, and is the highest it has been since the Albanese Government was elected in May 2022. Now 59% (up 6.8ppts) of businesses expect ‘good times’ for the Australian economy over the next year (the highest figure for this indicator since February 2022), while only 36.8% (down 7.9ppts) expect ‘bad times’ (the lowest figure for this indicator since February 2022). Meanwhile, 46.3% (up 5.2ppts) of businesses expect the business to be ‘better off’ financially this time next year, while 20.6% (down 4.4ppts) expect the business to be ‘worse off’ financially. The latest Roy Morgan Business Confidence results for October are based on 1,884 detailed interviews with a cross-section of Australian businesses from each State and Territory.

CORPORATES
ROY MORGAN LIMITED

‘Worst of a bad bunch’: Choice names NIB and Meta among worst Australian products and services of the year

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Original article by Sharlotte Thou
The Guardian Australia – Page: Online : 13-Nov-24

Consumer advocacy group Choice has announced the winners of its annual Shonky awards. Choice’s editorial director Mark Serrels says private health insurer NIB has won a Shonky award for charging single parents higher premiums than couples. Meta has also become a Shonky award recipient for not taking sufficient action to remove scam advertisements from its platforms. Other Shonky winners include Daily Juice Co for selling juice drinks that contain food colouring to achieve a ‘green’ look; Choice contends that although the company did not claim that the product contained vegetable content, it was reasonable for consumers to assume that they did.

CORPORATES
AUSTRALIAN CONSUMERS’ ASSOCIATION, NIB HOLDINGS LIMITED – ASX NHF, META PLATFORMS INCORPORATED, DAILY JUICE COMPANY

Roy Morgan Business Confidence slumps 7pts to 94.3 in September with rising concerns about the next 12 months

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Original article by Roy Morgan
Market Research Update – Page: Online : 9-Oct-24

In September 2024, Roy Morgan Business Confidence was 94.3 (down 7pts since August), due to rising concerns about business conditions over the next 12 months after the Stage 3 income tax cuts gave a short-term boost to Business Confidence in July and August. Business Confidence is now 16.9pts below the long-term average of 111.2, although it is up 7.2pts on September 2023. Now 52.2% (down 4.2ppts) of businesses expect ‘good times’ for the Australian economy over the next year, while 44.7% (up 3ppts) expect ‘bad times’. Meanwhile, 41.1% (down 5.1ppts) of businesses expect the business to be ‘better off’ financially this time next year, while 25% (up 5.3ppts) expect the business to be ‘worse off’ financially. The latest Roy Morgan Business Confidence results for September are based on 1,480 detailed interviews with a cross-section of Australian businesses from each State and Territory.

CORPORATES
ROY MORGAN LIMITED

Roy Morgan Business Confidence jumps 6.2pts to 101.3 due to increased confidence about the economy

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Original article by Roy Morgan
Market Research Update – Page: Online : 11-Sep-24

In August 2024, Roy Morgan Business Confidence was 101.3 (up 6.2pts since July). The boost to Business Confidence came after the Stage 3 tax cuts were introduced for income taxpayers in July and the latest inflation figure dropped to 3.5%. However, Business Confidence is now 9.9pts below the long-term average of 111.2, although it is up 6.6pts on August 2023. Now 56.4% (up 7.1ppts) of businesses expect ‘good times’ for the Australian economy over the next year (the highest figure for this indicator since February 2022), while 41.7% (down 7ppts) expect ‘bad times’ (the lowest figure for this indicator since February 2022). Meanwhile, 46.2% (up 7.4ppts) of businesses expect the business to be ‘better off’ financially this time next year, while 19.7% (down 0.9ppts) expect the business to be ‘worse off’ financially (the lowest figure for this indicator since February 2022). The latest Roy Morgan Business Confidence results for August are based on 1,481 detailed interviews with a cross-section of Australian businesses from each State and Territory.

CORPORATES
ROY MORGAN LIMITED

Roy Morgan Business Confidence up 3.6pts to 95.1 after Stage 3 tax cuts provide boost to taxpayers

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Original article by Roy Morgan
Market Research Update – Page: Online : 14-Aug-24

In July 2024, Roy Morgan Business Confidence was 95.1 (up 3.6pts since June). However, Business Confidence is now 16.1pts below the long-term average of 111.2, although it is up 7.6pts since July 2023. Now 49.3% (up 3.8ppts) of businesses expect ‘good times’ for the Australian economy over the next year, while 48.7% (down 2.9ppts) expect ‘bad times’. Meanwhile, 38.8% (down 5.1ppts) of businesses expect the business to be ‘better off’ financially this time next year, while 20.6% (down 4.6ppts) expect the business to be ‘worse off’ financially (the lowest figure for this indicator since May 2022). The latest Roy Morgan Business Confidence results for July are based on 1,501 detailed interviews with a cross-section of Australian businesses from each State and Territory.

CORPORATES
ROY MORGAN LIMITED

Rebuilding trust: A strategic imperative for company directors

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Original article by Roy Morgan
Market Research Update – Page: Online : 14-Aug-24

In today’s corporate landscape, trust is not discretionary – it is a critical component of business success. Yet, many Australian company directors and corporate boards struggle with the pervasive issues of distrust and moral blindness. Reversing this requires strategies that go beyond traditional metrics and governance practices. Current metrics like the Net Promoter Score (NPS) focus only on positive sentiment and only on current customers, leaving a significant gap in understanding negative feedback, including broader distrust. To bridge this gap, it is essential to measure negative sentiment. To formulate a ‘Distrust / Moral Blindness’ strategy for company directors and corporate boards in Australia, it is essential to focus on approaches that directly address the root causes of distrust and moral blindness. These include emphasising the importance of Negative Sentiment Measurement, introducing the Net Trust Score (NTS) Framework (which balances positive trust against negative distrust), cultivating a culture of accountability, and developing a Distrust Mitigation Roadmap.

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Roy Morgan Business Confidence drops 5.5pts to 91.5 in June to lowest so far this year after Federal Budget

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Original article by Roy Morgan
Market Research Update – Page: Online : 10-Jul-24

In June 2024, Roy Morgan Business Confidence was 91.5 (down 5.5pts since May), the second straight monthly fall and its lowest level so far this year. Business Confidence is now 19.7pts below the long-term average of 111.2, although it is up 2.7pts since June 2023. Now 45.5% (down 6.5ppts) of businesses expect ‘good times’ for the Australian economy over the next year, while 51.6% (up 6.6ppts) expect ‘bad times’. Meanwhile, only 36.1% (down 1.9ppts) of businesses say the next 12 months will be a ‘good time to invest’ in growing the business (the lowest figure for this indicator since the early days of the pandemic in April 2020), while 40.7% (also down 1.9ppts) say the next 12 months will be a ‘bad time to invest’. The latest Roy Morgan Business Confidence results for June are based on 1,455 detailed interviews with a cross-section of Australian businesses from each State and Territory.

CORPORATES
ROY MORGAN LIMITED

Roy Morgan Business Confidence drops 2.3pts to 97.0 in May after under-whelming Federal Budget

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Original article by Roy Morgan
Market Research Update – Page: Online : 19-Jun-24

In May 2024, Roy Morgan Business Confidence was 97.0 (down 2.3pts since April 2024) and still just marginally below the neutral level of 100. Business Confidence is now 14.2pts below the long-term average of 111.2, although it is up 6.7pts since May 2023. Now 52% (down 0.1ppts) of businesses expect ‘good times’ for the Australian economy over the next year, while 45% (up 1ppt) expect ‘bad times’. Meanwhile, only 38% (down 3ppts) of businesses say the next 12 months will be a ‘good time to invest’ in growing the business (the lowest figure for this indicator since the early days of the pandemic in April 2020), while 42.6% (up 6.1ppts) say the next 12 months will be a ‘bad time to invest’. The latest Roy Morgan Business Confidence results for May are based on 1,513 detailed interviews with a cross-section of Australian businesses from each State and Territory.

CORPORATES
ROY MORGAN LIMITED

Roy Morgan Business Confidence improves marginally in April – up 1.3pts to 99.3 before next week’s pre-election Federal Budget

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Original article by Roy Morgan
Market Research Update – Page: Online : 8-May-24

In April 2024, Roy Morgan Business Confidence was 99.3 (up 1.3pts since March 2024), marginally below the neutral level of 100. Business Confidence is now 11.9pts below the long-term average of 111.2; however, Business Confidence is up 9.1pts since March 2023. Now 52.1% (up 8.2ppts) of businesses expect ‘good times’ for the economy over the next year, while 44% (down 10.3ppts) expect ‘bad times’ – the best results for these indicators since April 2022. In contrast, a record low proportion of businesses, 29.3% (down 9.6ppts) expect ‘good times’ for the Australian economy over the next five years, while 60.5% (up 6.4ppts) expect ‘bad times’ over the longer-term. The latest Roy Morgan Business Confidence results for April are based on 1,986 detailed interviews with a cross-section of Australian businesses from each State and Territory.

CORPORATES
ROY MORGAN LIMITED