COLLECTION AGENCIES – AUSTRALIA

Albanese government axing external debt collectors in bid to prevent another robodebt

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Original article by Paul Karp
The Guardian Australia – Page: Online : 13-Apr-23

Services Australia will assume full responsibility for recovering outstanding debts from welfare recipients when existing contracts with external debt collection firms expire on 30 June. Government Services Minister Bill Shorten has advised that all debt recovery will be undertaken in-house, contending that the nation must ensure that the robodebt scandal never happens again. The controversial scheme resulted in an increase in the use of external debt collection agencies to recover overpayments to welfare recipients. However, the majority of Centrelink debts were in fact recovered by Services Australia.

CORPORATES
AUSTRALIA. SERVICES AUSTRALIA. CENTRELINK

ASIC takes issue with NAB’s debt collection letters

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Original article by Clancy Yeates
The Australian Financial Review – Page: 17 : 27-Oct-15

Customers of National Australia Bank may have been misled by the bank. The Australian Securities & Investments Commission is concerned that the debt collection letters sent to borrowers contain references to Fairhalsen Collections and Brunswick Collections Services. Borrowers could be under the impression that they had received a warning from independent debt collectors, when in fact these two entities are part of the bank.

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, FAIRHALSEN COLLECTIONS, BRUNSWICK COLLECTIONS SERVICES, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION