Original article by Matt Bell
The Australian – Page: 15 : 24-Oct-23
Research by Emarsys shows that the cost-of-living crisis has prompted 63 per cent of Australian consumers to buy cheaper brands, compared with 49 per cent of consumers globally. Emarsys CEO Joanna Milliken says consumers have become more focused on saving money rather than factors such as brand loyalty or sustainability. Milliken suggests that many consumers are likely to switch permanently to cheaper brands. Emarsys is an omnichannel subidiary of software group SAP; its survey comprised 2,000 consumers in Australia and 10,000 globally.
CORPORATES
EMARSYS, SAP AG