CONSUMER BEHAVIOR – AUSTRALIA

Chinese-made clothes, electrical goods, mobile phones, footwear, and sporting goods lose favour among Australians

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Original article by Roy Morgan
Market Research Update – Page: Online : 22-Jun-22

New research by Roy Morgan shows that Australians are less likely than pre-pandemic to buy products across a wide range of industries if they know the product is ‘Made in China’. The largest declines were for clothes, electrical goods, mobile phones, footwear and sporting goods, with preference for these products falling between 2%-6% points during the pandemic years of 2020-21. Clothes are still the most ‘popular’ product for Australians that is ‘Made in China’. However, in March 2022 only 25% of Australians said they would be more likely to buy clothes if they knew the clothes were ‘Made in China’, down 4% points from March 2020. The same trend was evident for Chinese-made electrical goods, with 23% (down 5% points from 2020) of Australians saying they’d be more likely to buy the product if they knew it was ‘Made in China’, mobile phones on 21% (down 6%), footwear on 17% (down 5%) and sporting goods on 15% (down 2%). These results are from the Roy Morgan Single Source survey, derived from comprehensive in-depth interviews with over 1,000 Australians each week and around 60,000 Australians per year.

CORPORATES
ROY MORGAN LIMITED

Eyeballs on the march as free-to-air TV slumps

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Original article by James Madden, Sophie Elsworth
The Australian – Page: 15 & 23 : 30-May-22

Analysis of ratings data from OzTAM highlights the decline of free-to-air television in Australia. SBS has increased its audience by 15 per cent since 2012, but viewership of the other FTA broadcasters has declined. This decline is particularly acute in the breakfast timeslot; the average weekday metropolitan audience of Seven Network’s ‘Sunrise’ was 260,650 in 2021, compared with 364,445 in 2012, while the average audience of Nine’s ‘Today’ has fallen from 334,954 to just 219,032. The increasingly crowded streaming market has accelerated the decline of FTA in recent years. However, Ben Willee of Spinach Advertising says TV is still a powerful medium for reaching audiences.

CORPORATES
OZTAM PTY LTD, SPECIAL BROADCASTING SERVICE (SBS), SEVEN NETWORK LIMITED, NINE NETWORK AUSTRALIA LIMITED, SPINACH ADVERTISING PTY LTD

Mums to be spoiled on Mother’s Day with $754 million to be spent on gifts

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Original article by Roy Morgan
Market Research Update – Page: Online : 27-Apr-22

Research from the Australian Retailers Association in collaboration with Roy Morgan shows that Australians are set to spend $754 million on Mother’s Day gifts. People who plan on buying a gift will spend an average of $80, with 90% planning to spend the same or more than they did last year. Flowers are set to be the most popular gift, mentioned by 34% of Australians surveyed, followed by alcohol and food (23%) and clothing, shoes and sleepwear (mentioned by 11% of Australians). Some 24% of Australians will be purchasing gifts for people who aren’t their birth mother, including mothers-in-law, wives or partners and other family members. The ARA-Roy Morgan Snap SMS survey was conducted with an Australian-wide cross-section of 1,162 Australians aged 18+ on Tuesday April 12 – Wednesday April 13.

CORPORATES
AUSTRALIAN RETAILERS ASSOCIATION, ROY MORGAN LIMITED

7.5 million Australians are now watching Broadcast Video on Demand such as 7plus, 9Now, 10 Play and ABC iView

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Original article by Roy Morgan
Market Research Update – Page: Online : 23-Feb-22

New data from Roy Morgan shows that 7.5 million Australians now watch ‘Broadcast Video on Demand’ (BVOD) services. Viewership of BVOD services grew strongly during the early stages of the pandemic, with an increase of around 2.1 million viewers (+39.5%) in 2020 compared to the December 2019 quarter. This level of growth was always going to be hard to maintain and over the last year an additional 130,000 viewers streamed BVOD services, an increase of 1.8% on 2020, for a total of over 7.5 million viewers (35.5%). ABC iView continues to be the clear market leader with 4.13 million viewers in an average four weeks, up 985,000 (+31.3%) from two years ago, although down 633,000 (-13.3%) on a year ago. SBS On Demand remains in second place and is now viewed by 2.86 million Australians representing an increase of 217,000 (+8.2%) from two years ago although down 653,000 (-18.6%) from a year ago. The leader of the three traditional commercial broadcasters is the Seven Network’s 7plus which is now viewed by 2.6 million Australians, an increase of 727,000 (+38.8%) from a year ago. Close behind are the Nine Entertainment Company’s 9Now which is viewed by 2.38 million Australians, up 318,000 (+15.4%) on a year ago and Network 10’s 10 Play, now viewed by 1.7 million Australians, up 358,000 (+26.7%). This new data comes from Roy Morgan Single Source, Australia’s most comprehensive consumer survey, derived from in-depth interviews with over 60,000 Australians each year.

CORPORATES
ROY MORGAN LIMITED, AUSTRALIAN BROADCASTING CORPORATION, SPECIAL BROADCASTING SERVICE (SBS), NINE ENTERTAINMENT COMPANY HOLDINGS LIMITED – ASX NEC, SEVEN NETWORK LIMITED, TEN NETWORK HOLDINGS LIMITED

Harvey says Australians are shopping like crazy

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Original article by Kanika Sood
The Australian Financial Review – Page: 17 : 22-Dec-21

The Australian Retailers Association recently forecast that pre-Christmas consumer spending will total $58.8bn in 2021, which is in line with 2020. Harvey Norman is among the retailers that are enjoying strong sales in the lead-up to Christmas, with executive chairman Gerry Harvey noting that all of its stores have been very busy and demand has been strong across its product range. Harvey adds that retailers may offer smaller discounts than usual at the upcoming Boxing Day sales, given that supply chain issues have resulted in less stock to discount.

CORPORATES
AUSTRALIAN RETAILERS ASSOCIATION, HARVEY NORMAN HOLDINGS LIMITED – ASX HVN

Special Roy Morgan Micro Webinar on the September quarter rankings for Australia’s most TRUSTED & DISTRUSTED brands dives into the differences by investors, premium consumers and supporters of different political parties

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Original article by Roy Morgan
Market Research Update – Page: Online : 1-Dec-21

Roy Morgan CEO Michele Levine and social scientist Dr. Ross Honeywill present the latest QUARTERLY rankings of Australia’s most TRUSTED and DISTRUSTED brands for the year to September 2021, and for the first time this special 20-minute Micro Webinar dives deeply into the data to look at who is driving the TRUST and DISTRUST of key brands. TRUST is well-understood as a driver of decisions made by consumers every day, but it is DISTRUST that is often overlooked. DISTRUST is not just an absence of TRUST, it can be much more dangerous than that for brand health and relevance in the marketplace. As an example of the damage that can be done we must consider the ‘Arc of DISTRUST’ which has been on display recently with continuing protests in the streets of our Capital Cities concerning vaccine mandates and pandemic-related legislation. The webinar also highlights the Top 20 most TRUSTED brands which are led by supermarkets and retailers including Woolworths, Coles, Bunnings, ALDI and Kmart. One of the big improvers in the September quarter has been the ABC – now ranked 14th overall for Net Trust. As well as the most TRUSTED the webinar also highlights the Top 20 most DISTRUSTED brands in the September quarter, and the big movers include Harvey Norman (now in the Top 10 most DISTRUSTED brands), Google (which is now the third most DISTRUSTED brand) and oil companies Shell and BP – which are both now in the Top 20 most DISTRUSTED brands. The webinar also dives deeply into how investors, supporters of different political parties (ALP, Liberal and Greens supporters), and Premium consumers such as ‘NEOs’ view leading brands and companies for both TRUST and DISTRUST. To learn more about what drives these key consumer and investor segments

CORPORATES
ROY MORGAN LIMITED

Australian alcohol consumption increases during 2021 – wine, beer, spirits and RTDs all up on a year ago

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Original article by Roy Morgan
Market Research Update – Page: Online : 24-Nov-21

New data from Roy Morgan’s Alcohol Consumption Report shows that the proportion of Australians who drink alcohol increased by 3.5% points to 69.6% in the 12 months to September 2021. A total of 13,894,000 Australians (69.6%) aged 18+ consumed alcohol in an average four-week period in the year to September, up from 13,179,000 (66.4%) a year earlier. The number of Australians drinking wine increased from 8,539,000 (43.0%) to 9,263,000 (46.4%) – an increase of 3.4% points over the year. There were 7,138,000 Australians (35.7%) drinking beer, an increase of 0.5% points (+147,000) from a year earlier. In addition, there were 6,670,000 Australians (33.4%) drinking spirits in mid-2021, up from 6,121,000 (30.8%) a year earlier – an increase of 2.6% points. Also increasing was consumption of Ready-to-drinks (RTDs) which increased from 2,243,000 Australians (11.3%) to 2,745,000 (13.7%). The results were not as positive for other types of alcohol, with fewer Australians now drinking cider, liqueurs and fortified wines compared to a year ago. The findings are from the Roy Morgan Single Source survey, Australia’s most trusted and comprehensive consumer survey, derived from in-depth interviews with over 50,000 Australians each year.

CORPORATES
ROY MORGAN LIMITED

Christmas coming early as retailers brace for November splurge

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Original article by Matthew Elmas
The New Daily – Page: Online : 10-Nov-21

Australia Post is ramping up its parcel delivery services in expectations of a big increase in online shopping in November. The annual Click Frenzy event has signalled the start of the anticipated surge in online sales in the lead-up to Christmas. The Australian Retailers Association has forecast that the upcoming Black Friday and Cyber Monday events will generate some $5.4bn worth of retail sales in just four days. Roy Morgan CEO Michele Levine says the recent ending of COVID-19 lockdowns in Sydney, Melbourne and Canberra is likely to see retail spending in November either match or exceed the record levels of 2020.

CORPORATES
AUSTRALIA POST, CLICK FRENZY PTY LTD, AUSTRALIAN RETAILERS ASSOCIATION, ROY MORGAN LIMITED

PayPal usage soars to record high during COVID-19 pandemic

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Original article by Roy Morgan
Market Research Update – Page: Online : 27-Oct-21

The latest Roy Morgan Digital Payments Report shows that 15.7 million Australians aged 14+ (74.2%) are aware of online payment platforms such as PayPal, Visa Checkout, masterpass and Western Union. Of the four leading online payment platforms PayPal is the clear leader with 72.5% of Australians aware of the platform. Some 23.6% are aware of Visa Checkout, followed by Western Union (16.4%) and masterpass (16.3%). The COVID-19 pandemic has provided a huge boon to online retailers, and this has also driven the increased usage of online payment platforms such as PayPal. Now 47.3% of Australians have used PayPal in the last 12 months, up nearly 10% points from 37.8% in February 2020 just before the pandemic hit Australia. Usage of PayPal had been at 40.5% of Australians in January 2018 and gradually increasing before peaking at 42% in June 2018. From mid-2018 usage of PayPal had begun to gently decline as newer forms of payment such as buy-now-pay-later services gained an increasing share of the digital payment market. Over three-quarters of Australians, 16.5 million (78.1%), are now aware of buy-now-pay-later services such as Afterpay, Zip, Latitude Pay and Humm. However, usage of these services is far lower with only 3.5 million Australians (16.6%) using a buy-now-pay-later service in the last 12 months. These new digital payment findings are from Roy Morgan Single Source, Australia’s leading consumer survey, derived from in-depth interviews with around 50,000 Australians annually.

CORPORATES
ROY MORGAN LIMITED

Pre-Christmas retail trade for 2021 predicted to remain steady year-on-year at $58 billion

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Original article by Roy Morgan
Market Research Update – Page: Online : 22-Oct-21

The Australian Retailers Association and strategic partner Roy Morgan are predicting that this year’s pre-Christmas spending will broadly match last year’s high and be significantly above 2019 pre-pandemic spending. The ARA-Roy Morgan 2021 pre-Christmas Retail Sales predictions forecast that overall spending will come in at $58.8 billion, virtually unchanged on last year, but up 11.3% on pre-pandemic conditions. National retail trade for pre-Christmas 2021 is predicted to be in-line with 2020, with growth in Victoria, Tasmania and the ACT; NSW and WA largely flat and some contraction in Queensland, SA and NT off the back of strong pre-Christmas sales in 2020. The Roy Morgan data also values (for the first time) the impact of the most recent lockdowns on retail trade at $131 million per day across the economy.

CORPORATES
ROY MORGAN LIMITED, AUSTRALIAN RETAILERS ASSOCIATION