CBA reels from credit card bungle

Original article by James Frost
The Australian Financial Review – Page: 1 & 4 : 20-Mar-18

The banking royal commission has been told that the Commonwealth Bank kept back certain information regarding its credit card plus product from the Australian Securities & Investments Commission. ANZ executive William Ranken has also told the royal commission that the bank did not examine the expenses of every prospective mortgage customer, but instead made use of the household expenditure measure benchmark.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, COMMINSURE

Comyn pledges to fix commission problems

Original article by James Thomson
The Australian Financial Review – Page: 17 : 19-Mar-18

Incoming Commonwealth Bank of Australia CEO Matt Comyn has alerted staff in its retail division that the week beginning 19 March could be uncomfortable for them. He says that submissions made to the banking royal commission during the coming week may include examples of where the CBA treated customers poorly. Cormyn, who will take over from Ian Narev in April, has given a commitment to fix any problems that the royal commission may unearth.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY

NAB first up at banking royal commission

Original article by James Eyers
The Australian Financial Review – Page: 3 : 13-Mar-18

National Australia Bank executive Anthony Waldron is scheduled to be the first banker to appear before the financial services royal commission. He is expected to be quizzed about NAB’s "introducer program" and fraudulent mortgage loan applications. It is understood that he will tell the commission that NAB has now made the eligibility criteria for the program more stringent. Waldron is also expected to rebut claims by the Finance Sector Union that NAB did not discipline senior staff in regard to the fradulent loan applications.

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, FINANCE SECTOR UNION, WESTPAC BANKING CORPORATION – ASX WBC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSSIE HOME LOANS LIMITED, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, UBS HOLDINGS PTY LTD

Credit mischief costs banks $50m

Original article by Joanna Mather
The Australian Financial Review – Page: 4 : 15-Feb-18

The financial services royal commission will initially focus on banks’ responsible lending practices in relation to credit cards, home loans and car finance packages. Meanwhile, new figures show that the Australian Securities & Investments Commission has ordered banks to pay $A50m in refunds and compensation to credit card customers over the last two years. Westpac, ANZ and Citi are among the banks that have been forced to reimburse customers during this period.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, CITIBANK PTY LTD, AUSTRALIA. DEPT OF THE TREASURY, RESERVE BANK OF AUSTRALIA

IAG profit jumps 24pc, as insurer mulls Asian exit

Original article by Michael Roddan
The Australian – Page: 21 : 15-Feb-18

Insurance Australia Group has posted a 2017-18 interim net profit of $A551m, which is 24 per cent higher than previously. The insurer has written down the value of its Asian assets by $A50m, and indicated that it could potentially exit the region. Meanwhile, CEO Peter Harmer says the company took action to remedy problems with its "add-on" car insurance business well before the financial services commission commenced, and opted to withdraw from this sector of the market.

CORPORATES
INSURANCE AUSTRALIA GROUP LIMITED – ASX IAG, SWANN INSURANCE (AUSTRALIA) PTY LTD, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, NRMA LIMITED, CGU INSURANCE AUSTRALIA LIMITED, BERKSHIRE HATHAWAY INCORPORATED

Choice urges Hayne focus on unfair fees

Original article by Jonathan Shapiro
The Australian Financial Review – Page: 15 : 8-Feb-18

Consumer group Choice has used its submission to the banking royal commission to urge the inquiry to examine issues such as the use of trailing commissions in the financial services sector and the methods used to calculate fees and charges. Choice has argued that unfair fees is a key issue that the general public would like the royal commission to address. Choice has also criticised the financial services industry’s self-regulation regime, noting the shortcomings of self-regulation for insurers in particular.

CORPORATES
AUSTRALIAN CONSUMERS’ ASSOCIATION, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY

Carnell: banking inquiry should pass the pub test

Original article by James Frost
The Australian Financial Review – Page: 15 : 24-Jan-18

Complaints about loans to small business and farmers are among those on which the banking royal commission will accept submissions, according to information released on 23 January. Kate Carnell, the small business and family enterprise ombudsman, previously headed an inquiry into small business loans in 2016. She says the banking royal commission must ensure that all interested parties are given the opportunity to make a submission.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, AUSTRALIA. OFFICE OF THE AUSTRALIAN SMALL BUSINESS AND FAMILY ENTERPRISE OMBUDSMAN

Banking inquiry to start next month

Original article by Richard Gluyas
The Australian – Page: 18 : 23-Jan-18

The banking royal commission will hold its first public hearing on 12 February, while its website has begun accepting submissions about alleged misconduct in the financial services industry. The Consumer Action Law Centre has made the first of two submissions, in which it has called upon the royal commission to focus on misconduct that affects disadvantaged consumers in particular. Meanwhile, Craig Williams of Citigroup has downgraded the Commonwealth Bank to a "sell" recommendation in the wake of its money-laundering scandal.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, CONSUMER ACTION LAW CENTRE, CITIGROUP PTY LTD, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA. ATTORNEY-GENERAL’S DEPT. AUSTRALIAN TRANSACTION REPORTS AND ANALYSIS CENTRE, HIGH COURT OF AUSTRALIA

Bank probe a funding risk

Original article by Tom McIlroy, Jonathan Shapiro
The Australian Financial Review – Page: 1 & 4 : 16-Jan-18

Fitch Ratings says Australian banks may face an increase in wholesale funding costs if the Federal Government’s royal commission further erodes trust in the sector. The ratings agency notes that the Australian banking sector is particularly reliant on offshore funding. Meanwhile, royal commissioner Kenneth Hayne is expected to seek public submissions shortly, but Small Business & Family Enterprise Ombudsman Kate Carnell says the inquiry must avoid being swamped by submissions. Financial services providers must lodge 50-page reports with the commission by the end of January.

CORPORATES
FITCH RATINGS LIMITED, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, AUSTRALIA. OFFICE OF THE AUSTRALIAN SMALL BUSINESS AND FAMILY ENTERPRISE OMBUDSMAN, AUSTRALIAN BANKERS’ ASSOCIATION, AUSTRALIA. DEPT OF THE PRIME MINISTER AND CABINET, HIGH COURT OF AUSTRALIA, AUSTRALIA. ATTORNEY-GENERAL’S DEPT, NATIONAL PARTY OF AUSTRALIA, AUSTRALIAN LABOR PARTY

Bank inquiry’s massive dragnet

Original article by Richard Gluyas
The Australian – Page: 13 & 16 : 21-Dec-17

The royal commission into financial services will require banks, insurers and superannuation funds to disclose any instances of misconduct since the start of 2008, and whether they are currently the subject of criminal or civil proceedings. Commissioner Kenneth Hayne has indicated that industry super funds will also be required provide an explanation for any expenditure that not is related to the fund’s administration or the payment of members’ benefits. Meanwhile, Small Business & Family Enterprise Ombudsman Kate Carnell, has reservations about a revised banking code of practice.

CORPORATES
AUSTRALIA. OFFICE OF THE AUSTRALIAN SMALL BUSINESS AND FAMILY ENTERPRISE OMBUDSMAN, INDUSTRY SUPER AUSTRALIA PTY LTD, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, HIGH COURT OF AUSTRALIA