MARKETING RESEARCH – AUSTRALIA

Growing majority of Australians believe AI creates more problems than it solves

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Original article by Roy Morgan
Market Research Update – Page: Online : 15-Oct-25

Research from Roy Morgan shows that Australians are increasingly concerned about artificial intelligence, with 65% (up 8% points since 2023) believing that "overall, AI creates more problems than it solves"; just 35% (down 8% points) now say AI "solves more problems than it creates". Meanwhile, 25% of Australians believe that AI presents a risk of human extinction in the next twenty years, up from 20% in 2023. Women are more sceptical about AI than men, with 69% of women compared to 61% of men believing that overall, AI creates more problems than it solves. By age, Australians aged 35-49 are the least sceptical, with 62% saying AI creates more problems, while older Australians aged 65+ are the most sceptical at 68%.

CORPORATES
ROY MORGAN LIMITED

Sydney FC is again the most widely supported A-League club ahead of the new 2025-26 A-League season

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Original article by Roy Morgan
Market Research Update – Page: Online : 15-Oct-25

Research from Roy Morgan shows Sydney FC topping the 2025 Roy Morgan A-League club supporter ladder with 686,000 fans; this is over 100,000 more fans than any other club in the league. Sydney FC has been the most successful club in the A-League Men, winning 5 Championships and 4 Premiers Plates since the league began in 2005. There is a close contest for second place between the Brisbane Roar and Melbourne Victory. The Roar has 556,000 supporters, just ahead of the Melbourne Victory with 531,000 supporters. In fourth place overall are Adelaide United with 404,000 supporters, followed by Perth Glory with 360,000 supporters and current A-League Men’s Champions Melbourne City with 292,000 supporters. Meanwhile, 16.1% of Australians (3.7 million people), now support an A-League club, and 6.8% (almost 1.6 million) watch the A-League on TV. However, a much larger 5.6 million (24.5%) Australian have watched any soccer match on TV, which includes overseas leagues and international tournaments.

CORPORATES
ROY MORGAN LIMITED, THE A LEAGUE PTY LTD, SYDNEY FOOTBALL CLUB, BRISBANE ROAR FOOTBALL CLUB PTY LTD, MELBOURNE VICTORY FOOTBALL CLUB PTY LTD, ADELAIDE UNITED FOOTBALL CLUB PTY LTD, PERTH GLORY SOCCER CLUB PTY LTD, MELBOURNE CITY FOOTBALL CLUB

Bunnings, Kmart and Samsung are the Most Trusted Brands in Retail and Consumer Products for 2025

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Original article by Roy Morgan
Market Research Update – Page: Online : 15-Oct-25

Roy Morgan has presented the Roy Morgan Trusted Brand Awards for 2025 for Retail and Consumer Products industries. The broader Retail category (not including Supermarkets) was again topped by leading home hardware brand Bunnings, with a seventh consecutive victory as the ‘Most Trusted Retail Brand’ in Australia. Bunnings recorded a clean sweep at the awards, picking up the ‘Best of the Best’ Most Trusted Brand in Australia award for a second straight year. The ‘Most Trusted Brand in Department & Discount Department Stores’ award has been won by Kmart for the seventh year in a row. The winner of the ‘Most Trusted Consumer Products Brand’ was South Korea-based Samsung, also for a seventh straight year. Meanwhile, Apple is the ‘Most Trusted Technology Brand’ for a fifth consecutive year, and Aldi has retained the title of the ‘Most Trusted Supermarket Brand’ for 2025.

CORPORATES
ROY MORGAN LIMITED, BUNNINGS GROUP LIMITED, KMART AUSTRALIA LIMITED, SAMSUNG CORPORATION, APPLE PTY LTD, ALDI STORES SUPERMARKETS PTY LTD

Profits today, penalties tomorrow: The real cost of distrust

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Original article by Michele Levine
Mumbrella – Page: Online : 8-Oct-25

Former marketing professor, brand consultant and columnist Mark Ritson recently commented on Roy Morgan’s finding that Qantas has become one of Australia’s five most distrusted brands. Ritson contended that "brand trust needs to be taken with a massive dose of salt". However, distrust affects more than just a company’s reputation; Medibank, AMP, Facebook and Qantas itself are amongst the companies whose market capitalisation fell sharply in the wake of scandals that damaged their brand in recent years. Distrust spreads faster than trust accrues, and it changes behaviour long after headlines about a scandal fade; a business can report solid earnings yet be just one incident away from value destruction.

CORPORATES
ROY MORGAN LIMITED, QANTAS AIRWAYS LIMITED – ASX QAN, MEDIBANK PRIVATE LIMITED – ASX MPL, AMP LIMITED – ASX AMP, FACEBOOK

Supercheap Auto, Red Bull and Repco are the brands most firmly associated with the V8 Supercars and Bathurst 1000

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Original article by Roy Morgan
Market Research Update – Page: Online : 8-Oct-25

Research from Roy Morgan shows that three key brands -Supercheap Auto, Red Bull and Repco – stand out as associated most strongly with the V8 Supercars Championship, which includes the Bathurst 1000. Supercheap Auto, which was the naming rights sponsor for the Bathurst 1000 from 2005 to 2020, is still associated with V8 Supercars by 13% of Australians (3.1 million). Red Bull, the naming rights sponsor of the most successful V8 Supercars team since 2013, is associated with the V8 Supercars by 11% of Australians (2.6 million). Repco, which has been the naming rights sponsor of the Bathurst 1000 since 2021, is associated with the V8 Supercars by 9% of Australians (equivalent to 2.1 million people). Other brands associated with V8 Supercars include Ampol, Dunlop and Mobil (6% of Australians for each), Beaurepaires (5%), Boost Mobile (4%), and Armor All, BP, Coca Cola, Coates Hire and Jim Beam (all 3%). Meanwhile, almost 2.6 million Australians aged 14+ said they watched the Bathurst 1000 in the year to June 2025; this is equivalent to 11.3% of Australians.

CORPORATES
ROY MORGAN LIMITED, V8 SUPERCARS AUSTRALIA PTY LTD, SUPER CHEAP AUTO, RED BULL AUSTRALIA PTY LTD, REPCO CORPORATION LIMITED, AMPOL LIMITED – ALD, DUNLOP AND OLYMPIC TYRES, MOBIL OIL AUSTRALIA LIMITED, BEAUREPAIRES, BOOST MOBILE, ARMOR ALL, BP AUSTRALIA LIMITED, THE COCA-COLA COMPANY, COATES HIRE LIMITED, JIM BEAM BRANDS AUSTRALIA PTY LTD

Sydney and Brisbane CBD workers surge while Melbourne struggles to regain pre-pandemic heights

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Original article by Roy Morgan
Market Research Update – Page: Online : 1-Oct-25

Roy Morgan research reveals that Australia’s central business district workforces have seen strong long-term growth over the past two decades, with most CBDs now surpassing their pre-pandemic peaks. Just 974,000 Australians worked in CBDs in 2003-04. Since then, the total has more than doubled to a record 2.2 million in 2024-25, driven largely by Australia’s population growth. Melbourne’s CBD workforce expanded significantly over the past two decades, more than doubling from 246,000 in 2003-04 to 614,000 in 2019-20. However, the pandemic had a disproportionate impact on Melbourne compared with other capitals. Worker numbers declined by nearly 100,000 within two years, reaching 519,000 in 2021-22, largely due to extended lockdowns and slower office re-entry. The workforce has since recovered to 577,000 but remains 37,000 below the pre-pandemic peak. Meanwhile, Sydney’s CBD workforce has surged from 283,000 workers in 2003-04 to 670,000 in 2024-25, rebounding strongly after a small pandemic dip and cementing its position as Australia’s largest CBD workforce. Brisbane’s CBD workforce has more than doubled, from 125,000 to 320,000, with rapid post-pandemic growth.

CORPORATES
ROY MORGAN LIMITED

NRL Grand Finalists the Brisbane Broncos and Melbourne Storm are the most widely supported NRL clubs in 2025

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Original article by Roy Morgan
Market Research Update – Page: Online : 1-Oct-25

The latest data from Roy Morgan shows that the Brisbane Broncos are Australia’s most widely supported NRL club for a second straight year, with 1,271,000 supporters. In a clear second place are the Broncos’ 2025 Grand Final opponent, the Melbourne Storm with 1,149,000 supporters, an increase of 31,000 (+2.8%) on a year ago. The most widely supported Sydney-based club is the Sydney Roosters with 502,000 supporters, following an increase of 28,000 (+5.9%) on a year ago. Amongst the Sydney-based NRL clubs in second place is the Parramatta Eels with 433,000 supporters, ahead of the South Sydney Rabbitohs with 403,000 supporters. Meanwhile, 6.3 million Australians (27.7% of Australians aged 14+) now watch the NRL on TV, up 392,000 (+6.6%) on four years ago.

CORPORATES
ROY MORGAN LIMITED, BRISBANE BRONCOS RUGBY LEAGUE CLUB LIMITED, MELBOURNE STORM RUGBY LEAGUE CLUB LIMITED, SYDNEY ROOSTERS RUGBY LEAGUE FOOTBALL, PARRAMATTA EELS, SOUTH SYDNEY RUGBY LEAGUE CLUB

More men are using skincare; up over 20% compared to five years ago

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Original article by Roy Morgan
Market Research Update – Page: Online : 1-Oct-25

New data from Roy Morgan shows that there was 20.7% growth in male skincare routines over the five years to June 2025, making male self-care more prominent than ever. In total, 14.4 million Australians aged 14+ said they have used skincare products in the 12 months to June 2025, compared to 13 million in the year to June 2021; this is an increase of over 1 million Australians (10.1% growth) over the past five years. Some 43.4% of men now use skincare products, up from 40.5% five years ago; the number of women who use skincare products has fallen to 81.5%, down from 82.5% five years ago. Meanwhile, the number of Australians who now have a skincare routine has grown from 7,671,000 to 8,649,000; this is a rise of 979,000 (12.8% growth over the last five years). While more people are reporting to have a skincare routine, the number of those who do is growing at a faster rate; with the gap between the two groups widening.

CORPORATES
ROY MORGAN LIMITED

HBO Max scores over 850,000 viewers in first quarter streaming content

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Original article by Roy Morgan
Market Research Update – Page: Online : 24-Sep-25

New data from Roy Morgan shows that streaming video service HBO Max, which launched in Australia on 31 March, has captured an impressive audience of 851,000 Australians aged 14+ in its first full quarter online (April-June 2025). A look at the broader market for subscription video on demand shows that 17.6 million Australians (76.9%) watched a streaming video service in an average four weeks in the 12 months to June 2025, up 452,000 (+3%) from a year ago. The leading streaming video service is again Netflix with 14,339,000 viewers (63% of Australians) in an average four weeks – more than double any other streaming video service. The contest for second place is tight between Disney Plus with 6,474,000 viewers (28%), just ahead of Amazon Prime Video with 6,464,000 viewers (28%) and Stan on 5,097,000 (22%). In fifth place is DAZN’s streaming video service Binge with 2,754,000 viewers (12%).

CORPORATES
ROY MORGAN LIMITED, HBO MAX, NETFLIX INCORPORATED, DISNEY+, AMAZON PRIME VIDEO, STAN ENTERTAINMENT PTY LTD, DAZN, BINGE

Sydney Swans are Australia’s most widely supported AFL club for 20 straight years

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Original article by Roy Morgan
Market Research Update – Page: Online : 24-Sep-25

The Sydney Swans have topped the annual Roy Morgan AFL supporter ladder for a 20th straight year, with 1,297,000 supporters. The Swans are more than 300,000 ahead of Grand Finalist the Brisbane Lions with 954,000 supporters, according to the 2025 annual Roy Morgan AFL club supporters survey. Beaten Preliminary Finalist Collingwood is the most widely supported Victorian club with 873,000 supporters, ahead of ‘Minor Premier’ the Adelaide Crows with 738,000 supporters. Two traditional Victorian powerhouses fill out the top six despite disappointing years, led by Essendon with 722,000 supporters (an increase of 59,000 on a year ago) and Carlton on 688,000 supporters (an increase of 107,000 – the largest annual increase of any club). Meanwhile, 9.72 million Australians now support an AFL club, up 860,000 (+9.7%) compared with four years ago. In addition, there are 8,589,000 Australians who watched at least one AFL match on TV, up more than 1 million (+13.3%) compared to 2021.

CORPORATES
ROY MORGAN LIMITED, AUSTRALIAN FOOTBALL LEAGUE, SYDNEY SWANS FOOTBALL CLUB, BRISBANE LIONS FOOTBALL CLUB, ADELAIDE CROWS FOOTBALL CLUB, ESSENDON FOOTBALL CLUB, CARLTON FOOTBALL CLUB