Crust Pizza is Australia’s top premium quick service restaurant

Original article by Roy Morgan
Market Research Update – Page: Online : 12-Feb-20

Crust Pizza is Australia’s leading premium brand in the Quick Service Restaurant category, according to the Roy Morgan Research Institute. By applying a premium lens to our deep data, we see that while 10 million Australian consumers are making do in an ever more commoditised economic ‘slow lane’, there are over 4.7 million premium consumers setting the pace in the fast lane – the NEOs. These premium consumers are big spenders in any economic cycle – right now, 91 per cent of them are in the top third of elective spenders in the economy. NEO consumers spend more than, and more frequently than, anyone else. In-depth analysis of these premium consumers by Roy Morgan has been able to identify four quick service restaurant brands that are attracting a disproportionate share of NEOs through the door. The top-4 quick service restaurants with the highest proportion of these premium customers are Crust Pizza, Guzman y Gomez, Grill’d and Mad Mex. Roy Morgan conducted in-depth face-to-face interviews in the homes of over 50,000 Australians per year for each of the last five years to determine which leading quick service restaurant brands attract Australia’s premium consumers.

CORPORATES
ROY MORGAN LIMITED, CRUST GOURMET PIZZA BAR PTY LTD, GUZMAN Y GOMEZ PTY LTD, GRILL’D PTY LTD, MAD MEX

Recipe for disaster: TV chef’s empire crashes

Original article by John Ferguson, Rachel Baxendale
The Australian – Page: 1 & 6 : 11-Feb-20

KordaMentha has been appointed as the voluntary administrator of 22 businesses in the Made Establishment Group, which was founded by celebrity chef George Calombaris. KordaMentha has issued a statement in which it notes that the business had been impacted by a wage underpayments scandal in 2017, which resulted in Made Establishment being fined $200,000 by the Fair Work Commission. The collapse of Made Establishment will result in hundreds of jobs being lost, with most of its restaurants having already ceased trading.

CORPORATES
MADE ESTABLISHMENT PTY LTD, KORDA MENTHA AND COLLEAGUES PTY LTD, AUSTRALIA. FAIR WORK COMMISSION

Mixed bag for Easter retailers

Original article by Ewin Hannan
The Australian Financial Review – Page: 7 : 7-Apr-15

Australian Retailers Association executive director Russell Zimmerman notes that some retailers in Sydney chose to trade on 6 April 2015, despite the public holiday. Restaurateur Mark Scanlan opened one of his three Sydney restaurants on Easter Monday. He has described penalty rates for working on public holidays as "prohibitive", and has called for workplace law reform

CORPORATES
AUSTRALIAN RETAILERS ASSOCIATION, GARFISH, SHOP, DISTRIBUTIVE AND ALLIED EMPLOYEES’ ASSOCIATION, RESTAURANT AND CATERING INDUSTRY ASSOCIATION OF AUSTRALIA INCORPORATED

Appeal lost on Sunday rates

Original article by Lucille Keen
The Australian Financial Review – Page: 11 : 27-Aug-14

The Federal Court of Australia has rejected a bid to overturn the Fair Work Commission’s ruling that penalty rates for hospitality workers should be reduced. The appeal was lodged by the United Voice union, after the Restaurant & Catering Association of Victoria and Australian Business Industrial succeeded in a bid to have Sunday penalty rates reduced. Many restaurant and cafe owners do not open on weekends due to high penalty rates

CORPORATES
FEDERAL COURT OF AUSTRALIA, AUSTRALIA. FAIR WORK COMMISSION, RESTAURANT AND CATERING INDUSTRY ASSOCIATION OF VICTORIA, RESTAURANT AND CATERING INDUSTRY ASSOCIATION OF AUSTRALIA INCORPORATED, UNITED VOICE, AUSTRALIAN BUSINESS INDUSTRIAL, GARFISH, NSW BUSINESS CHAMBER LIMITED

Sharp end of PIN changes

Original article by Shaun Drummond, Yolanda Redrup
The Australian Financial Review – Page: 6 : 1-Aug-14

Restaurant & Catering Australia CEO John Hart says the hospitality industry will incur higher costs due to the abolition of signatures for credit card transactions. He notes that most restaurants will need to buy additional mobile payment terminals in response to the PIN-only regime. Meanwhile, Melbourne restaurateur Eric Duong is concerned that older customers in particular may not have made the change to PINs

CORPORATES
RESTAURANT AND CATERING INDUSTRY ASSOCIATION OF AUSTRALIA INCORPORATED, MAN MO RESTAURANT, RETAIL FINANCE INTELLIGENCE PTY LTD, DAVID’S ZHOU ZHOU BAR AND ORIENTAL TEAHOUSE, TYRO PAYMENTS, PAYPAL INCORPORATED