Foodland chief won’t play the loyalty card

Original article by Simon Evans
The Australian Financial Review – Page: 18 : 27-Jan-16

South Australia-based supermarket group Foodland has 118 stores and intends to open another 20 over four years. It boasts about 32 per cent of the state’s grocery market, and will face new competition when Aldi’s first store in South Australia opens in early February 2016. Foodland CEO Con Sciacca expects Aldi to have a bigger impact on Coles and Woolworths, and he says Foodland has opted against introducing a loyalty program as a review found that they do nothing to increase customer loyalty.

CORPORATES
FOODLAND AUSTRALIA LIMITED, ALDI STORES SUPERMARKETS PTY LTD, COLES SUPERMARKETS AUSTRALIA PTY LTD, WOOLWORTHS LIMITED – ASX WOW, IGA, METCASH LIMITED – ASX MTS, MORGAN STANLEY AUSTRALIA LIMITED