Super fund satisfaction soars to a new record high as Australia recovers from the COVID-19 pandemic

Original article by Roy Morgan
Market Research Update – Page: Online : 26-May-21

New data from Roy Morgan’s Superannuation Satisfaction Report shows an overall super fund satisfaction rating of 71.7% in April 2021 – an increase of 7.0% points from a year ago and up 10.7% points since October 2020. Self-Managed Funds still have the highest customer satisfaction of 81.1%, up 5.8% points from a year ago. Public Sector Funds are in a clear second place with customer satisfaction of 78.9%, up 4.8% points on a year ago. The two largest increases in satisfaction over the last year are for Industry Funds, up 6.8% points to a record high of 71.8% and Retail Funds, up by an impressive 7.2% to a near record high 67.8%. UniSuper has the highest customer satisfaction rating of the Industry Funds, ahead of Cbus, AustralianSuper and Catholic Super. The highest placed Retail Super Fund is OnePath, followed by MLC, Colonial First State and ASGARD. The report’s findings are from Roy Morgan Single Source, Australia’s most trusted consumer survey, compiled by in-depth interviews with over 50,000 Australians each year.

CORPORATES
ROY MORGAN LIMITED

Mergers of super funds to cut costs

Original article by Joyce Moullakis
The Australian – Page: 17 : 21-May-21

Consolidation in Australia’s superannuation industry has increased in recent years, including the upcoming merger between LGIAsuper and Energy Super. The merged entity will have $22bn worth of assets under management, which will increase to $28bn when it completes a deal to acquire Suncorp’s wealth business. LGIAsuper CEO Kate Farrar believes that smaller funds will continue to have a role in the super industry, although she expects the average size of boutique funds to increase to between $30bn and $50bn.

CORPORATES
LGIASUPER, ENERGY SUPER

Small super funds return a higher level of satisfaction for investors

Original article by Aleks Vickovich
The Australian Financial Review – Page: 17 : 17-May-21

Research by CoreData shows that superannuation funds with assets of less than $20bn outperform their larger peers in terms of customer satisfaction. Smaller funds received an overall score of 63 among members who have retired and a score of 53.2 with regard to preparedness for retirement. In contrast, large super funds received a rating of 57.7 among retirees and just 46.9 among pre-retirees. The survey of more than 4,000 respondents has coincided with a regulatory push for smaller super funds to merge.

CORPORATES
COREDATA PTY LTD

Challenge for AMP over pay, fund deal

Original article by Joyce Moullakis
The Australian – Page: 17 : 26-Apr-21

AMP’s proposal to spin off its private markets division is set to be a key focus of its virtual AGM on 30 April. Brett Le Mesurier of Velocity Trade has downgraded his share price target for AMP in response to the demerger proposal, which followed AMP’s decision to terminate negotiations with Ares Management over a full or partial sale of the business. Meanwhile, two proxy advisers have recommended that shareholders vote in favour of AMP’s remuneration report, while ISS has called for investors to reject it.

CORPORATES
AMP LIMITED – ASX AMP, ARES CAPITAL MANAGEMENT LLC, INSTITUTIONAL SHAREHOLDER SERVICES INCORPORATED

Super shines as economy bounces back

Original article by Cliona O’Dowd
The Australian – Page: 13 & 19 : 21-Apr-21

Data from Chant West shows that the median growth superannuation fund achieved a return of 12.2 per cent in the first nine months of 2020-21. Mano Mohankumar of Chant West says super funds are on track to deliver a double-digit return for the financial year. The median growth fund gained 3.3 per cent in the March quarter and 2.2 per cent so far in April. Hostplus and Sunsuper are among the growth funds that have posted returns of more than 20 per cent so far in 2020-21.

CORPORATES
CHANT WEST FINANCIAL SERVICES PTY LTD, HOST-PLUS, SUNSUPER PTY LTD

Funds fall as super savers hit by Covid

Original article by Anthony Keane
The Australian – Page: 20 : 9-Apr-21

Data from the Australian Prudential Regulation Authority shows that some of the nation’s largest superannuation funds recorded overall growth in members in 2019-20. However, seven out of 10 super funds had a net loss of members during the financial year, particularly retail funds. The federal government’s early access scheme contributed to the closure of some super accounts, but Association of Superannuation Funds of Australia CEO Martin Fahy says the main factor was the federal government’s policy of consolidating accounts with low balances.

CORPORATES
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, THE ASSOCIATION OF SUPERANNUATION FUNDS OF AUSTRALIA LIMITED

New chief confronts huge task at AMP

Original article by Joyce Moullakis
The Weekend Australian – Page: 21 & 25 : 3-Apr-21

Analysts are generally positive about the appointment of Alexis George to succeed Francesco De Ferrari as CEO of embattled wealth manager AMP, but note the challenges that she will face. George is currently deputy CEO at the ANZ Bank, and will take up her new role in the September quarter. AMP’s shares have fallen more than 45 per cent since De Ferrari became CEO in December 2018. AMP is still in talks with Ares Management regarding the sale of its private markets division.

CORPORATES
AMP LIMITED – ASX AMP, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, ARES MANAGEMENT CORPORATION

Smaller funds hit in super grab

Original article by Lachlan Moffet Gray
The Australian – Page: 13 & 17 : 9-Feb-21

Data from the Australian Prudential Regulatory Authority shows that a total of $36.4bn was withdrawn from superannuation funds via the federal government’s early access scheme. This was well below the Treasury’s initial forecast of more than $42bn. Members of Australian­Super withdrew more than $5bn in total, although this accounts for just 2.5 per cent of the industry giant’s assets. In contrast, some $21.18m was withdrawn from the Grosvenor Pirie Master Superannuation Fund, which equates to 14 per cent of its asset base.

CORPORATES
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY,AUSTRALIA. DEPT OF THE TREASURY,AUSTRALIANSUPER PTY LTD,GROSVENOR PIRIE MASTER SUPERANNUATION FUND

Under-insurance risk in super: Cbus

Original article by Glenda Korporaal
The Australian – Page: 13 & 14 : 25-Jan-21

Cbus CEO executive Justin Arter has called for the government to exempt workers in high-risk jobs from the ‘stapling’ provisions of its proposed superannuation legislation. Under the legislation, a person’s superannuation fund would be the first fund that they signed up for. Arter notes that many of its members work in dangerous roles, but that 80 per cent are not first-time workers and would have super funds from their previous occupations; he is worried they risk being under-insured under the government’s proposals. He says Cbus offers superior insurance for people killed or injured while working, with Cbus insurance paying out $298 million in claims in 2019-20.

CORPORATES
CONSTRUCTION AND BUILDING UNIONS’ SUPERANNUATION FUND

Top-placed super funds defy virus chaos

Original article by Cliona O’Dowd
The Australian – Page: 22 : 22-Jan-21

Suncorp’s Multi-Manager Growth Fund was Australia’s best-performed superannuation fund in 2020, according to research house SuperRatings, returning 9.6 per cent. It was followed by Australian Ethical’s balanced option, which returned eight per cent, and Vision SS’s balanced option, which returned 6.2 per cent. The median return for super funds in 2020 was 3.3 per cent, while the S&P/ASX 200 index fell by 1.45 per cent over the same period.

CORPORATES
SUNCORP GROUP LIMITED – ASX SUN, SUPERRATINGS PTY LTD, AUSTRALIAN ETHICAL SUPERANNUATION PTY LTD, VISION SUPER PTY LTD