Original article by Roy Morgan
Market Research Update – Page: Online : 26-Jul-23
New research from Roy Morgan shows that 11.87 million Australians aged 14+ (54.6%) used public transport at least once during the March 2023 quarter. This is more than 2.9 million (+32.4%) higher than the March 2022 quarter, and an increase of almost 5 million from the September 2020 quarter when only 6.88 million Australians (32.6%) were using public transport at least once in that quarter. However, although the overall number of Australians using public transport at least once in the March 2023 quarter is approaching pre-pandemic levels, the frequency of public transport use is still well below the level in 2019. For bus travellers, their frequency of use is over 20% lower than pre-pandemic while for train travellers their frequency of use is over 25% lower than pre-pandemic. The March 2023 quarter was the first since the COVID-19 pandemic began in early 2020 during which all major COVID-related restrictions had been removed. This data comes from Roy Morgan Single Source, Australia’s most comprehensive consumer survey, derived from in-depth interviews with over 60,000 Australians each year.
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