To dial for: the Australian home phone service providers with the most satisfied customers

Original article by Roy Morgan Research
Market Research Update – Page: Online : 13-Mar-15

A Roy Morgan Single Source survey has found that 67 per cent of Australians aged 14+ who are home phone customers were satisfied with their provider in the six months to December 2014. This is one per cent lower than in the same period during 2013. Southern Phone’s customer satisfaction rating rose by six per cent to 91 per cent in the second half of 2014, ahead of Internode (85 per cent) and its parent company, iiNet (77 per cent)

CORPORATES
ROY MORGAN RESEARCH LIMITED, SOUTHERN PHONE COMPANY LIMITED, INTERNODE SYSTEMS PTY LTD, IINET LIMITED – ASX IIN, TPG TELECOM LIMITED – ASX TPM, SINGTEL OPTUS PTY LTD, IPRIMUS, TELSTRA CORPORATION LIMITED – ASX TLS, DODO AUSTRALIA PTY LTD

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