Engineer ‘turned off’ Telstra net

Original article by David Ramli
The Australian Financial Review – Page: 1 & 11 : 10-Feb-16

Telstra will offer its mobile customers free data on 14 February 2016 to compensate for an outage which took its mobile networks offline for about three hours. The telco will undertake an investigation into the outage, which occurred when a Telstra engineer accidentally switched off a core node without complying with the appropriate procedures. COO Kate McKenzie has given assurances that a similar incident will not occur again. The outage also affected emergency services and companies that use Eftpos terminals.

CORPORATES
TELSTRA CORPORATION LIMITED – ASX TLS, CABCHARGE AUSTRALIA LIMITED – ASX CAB, WESTERN AUSTRALIA. DEPT OF FIRE AND EMERGENCY SERVICES, AUSTRALIA. PRODUCTIVITY COMMISSION, POLICE FEDERATION OF AUSTRALIA

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