Original article by Sue Mitchell
The Australian Financial Review – Page: 18 : 8-Aug-17

Payments processor Cuscal has accepted responsibility for an error which saw customers of Woolworths billed twice for the same purchase. The problem affected purchases made at various Woolworths units, including BWS, Big W and its petrol stations. Affected customers had paid for transactions as long ago as March 2017 with their Visa cards, and were billed for the same transactions again in early August. Many irate customers were quick to vent their anger at Woolworths.

CORPORATES
WOOLWORTHS LIMITED – ASX WOW, CUSCAL AUSTRALIA PTY LTD, BWS – BEER WINE SPIRITS, BIG W DISCOUNT STORES