Original article by Ben Butler, Michael Roddan
The Australian – Page: 1 & 2 : 9-Aug-18
The "fee for no service" scandal has deepened, with the banking royal commission being told that National Australia Bank had charged more than 4,000 clients some $3m in fees after they had died. Nicole Smith, the chair of NAB’s superannuation trustee, confirmed that it had been charging dead people an adviser fee as recently as June. She said NAB looked into the issue earlier in 2018 after the inquiry heard that the Commonwealth Bank had been collecting fees from deceased customers. The inquiry was also told that NAB’s conduct could potentially incur criminal charges.
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION