Original article by James Frost
The Australian Financial Review – Page: 19 : 19-Oct-18

Research by UK-based Lafferty Global has concluded that Australia’s major banks are underperforming their international peers when assessed using a range of qualitative and quantitative measures. The Commonwealth Bank had a rating of three stars out of five, while its three main rivals all had a two-star rating. Bendigo Bank and the Bank of Queensland also had three-star ratings. Lafferty Global founder Michael Lafferty says all of the "big four" banks had a zero rating for culture and digital dependability.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, LAFFERTY GROUP LIMITED, BENDIGO BANK, BANK OF QUEENSLAND LIMITED – ASX BOQ