TerryWhite Chemmart’s impressive rise in customer satisfaction levels pays off

Original article by Roy Morgan
Market Research Update – Page: Online : 10-Dec-19

TerryWhite Chemmart is the winner of Roy Morgan’s Chemist/Pharmacy of the Month Award for October 2019, with a customer satisfaction rating of 94%. The pharmacy chain’s recent ratings improvement has resulted in back-to-back monthly satisfaction awards. It is followed by Guardian (92%), Chemist Warehouse (90%), Priceline Pharmacy (90%) and Discount Drugstores (90%). The ratings are drawn from the Roy Morgan Single Source survey, which is based on in-depth face-to-face interviews with over 1,000 Australians each week in their homes.

CORPORATES
ROY MORGAN LIMITED, TERRYWHITE CHEMMART, GUARDIAN PHARMACY, CHEMIST WAREHOUSE, PRICELINE PHARMACY, DISCOUNT DRUGSTORES PTY LTD

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