NAB’s check on mortgage deferrals

Original article by Cliona O’Dowd
The Australian – Page: 13 & 15 : 18-May-20

The National Australia Bank announced in March that it would offer a six-month repayment reprieve to mortgage loan customers impacted by COVID-19, with 80,000 borrowers taking up its offer. It stated then it would wait for three months before contacting borrowers to see if they are able to start making payments again, but it has begun the process after just two months. All the other major banks have confirmed they will wait the three months before getting in touch with borrowers. A NAB spokesperson says it has commenced the process ahead of time to ensure it has got in contact with all relevant borrowers before the "three-month checkpoint". Recent figures from the Australian Banking Association reveal that 429,000 borrowers have sought a pause on their repayments since late March.


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