Original article by Hannah Wootton
The Australian Financial Review – Page: 3 : 11-Aug-21
Crown Resorts is already facing a number of class actions regarding its conduct over the last decade. However, Ahmed Hasna has become the first individual to pursue legal action against the casino operator. Hasna alleges that Crown took advantage of his gambling addiction and encouraged him to gamble on credit. He is seeking to recover about $4.5m that he gambled at Crown, and alleges that Crown’s treatment of him amounted to unconscionable conduct. Peter Lawrence, Crown’s head of VIP customer service, had told the Victorian royal commission that the group’s treatment of Mr Hasna was irresponsible.
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