Original article by James Eyers
The Australian Financial Review – Page: 13 & 16 : 16-Sep-26

Westpac has told investors that more than 95 per cent of its employees now use artificial intelligence tools at least once a month, compared with 69 per cent at the start of 2026. Meanwhile, more than 70 per cent of the bank’s staff have integrated AI tools into their everyday workflow, up from just 14 per cent in January. AI tools have also reduced the timeline for migrating St George customers to Westpac’s banking platform by two years. Westpac’s chief data, digital and AI officer Andrew McMullan says the banking industry is undergoing one of the most significant shifts it has ever seen.

CORPORATES
WESTPAC BANKING CORPORATION – ASX WBC, ST GEORGE BANK LIMITED