G39 Motor Vehicle and Motor Vehicle Parts Retailing

Dollar’s fall lifts retailers’ spirits

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Original article by Eli Greenblat
The Australian – Page: 21 : 10-Dec-14

The latest Deloitte Access Economics retail forecasts study shows that the sector can expect higher margins during the 2014 Christmas period, due to the fall of the Australian dollar against the US currency. The overall sales growth figure for the calendar year is tipped to be 5.4%, compared with 3% on average per annum since 2010. The Australian National Retailers Association (ANRA) also forecasts turnover in the second week of December to reach $A7.6bn. However ANRA CEO Anna McPhee notes that retail sector margins have declined in the past three years

CORPORATES
AUSTRALIAN NATIONAL RETAILERS ASSOCIATION LIMITED, DELOITTE ACCESS ECONOMICS PTY LTD, AUSTRALIAN BUREAU OF STATISTICS

Lexus approaches near-perfect customer satisfaction

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Original article by Roy Morgan
Market Research Update – Page: Online : 29-Oct-19

Lexus is the winner of Roy Morgan’s Car Manufacturer of the Month Award for August 2019, with a customer satisfaction rating of 97%. Lexus was followed by Kia, Mercedes-Benz, Suzuki, Land Rover, Subaru and Toyota, all of which had a customer satisfaction rating of 94%. Lexus has won seven straight monthly awards in 2019, securing the brand the annual customer satisfaction award. Lexus has now won five Car Manufacturer of the Year Awards since its inaugural win in 2014. It has maintained a satisfaction rating of between 94% and 98% over the past five and a half years. These satisfaction ratings are drawn from the Roy Morgan Single Source survey, derived from in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, LEXUS, KIA MOTORS AUSTRALIA PTY LTD, MERCEDES-BENZ AG, SUZUKI AUSTRALIA PTY LTD, LAND ROVER, SUBARU (AUST) PTY LTD, TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Supercheap Auto, Repco and Autobarn in tight race for annual satisfaction award

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Original article by Roy Morgan
Market Research Update – Page: Online : 24-Sep-19

Supercheap Auto has won Roy Morgan’s Auto Store Customer Satisfaction Award for August 2019, with a customer satisfaction rating of 88%. It is just ahead of Repco (86%) and Autobarn (85%). The satisfaction ratings of auto stores are particularly stable when compared to other industries. If we compare current ratings with those from August 2017, we see that all three auto stores have only moderately increased their ratings (+3%). The customer satisfaction ratings have been obtained from the Roy Morgan Single Source survey, derived from in-depth face-to-face interviews with over 50,000 Australians each year in their homes.

CORPORATES
ROY MORGAN LIMITED, SUPER CHEAP AUTO, REPCO CORPORATION LIMITED, AUTOBARN PTY LTD

SUV sales about to overtake cars

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Original article by Aaron Patrick
The Australian Financial Review – Page: 7 : 6-Jan-17

Australians bought 1,178,133 new cars in 2016, or two per cent more than in 2015. Figures from the Federal Chamber of Automotive Industries, released on 5 January 2017, show that the most popular models were Toyota HiLux (42,104 units) Toyota Corolla (40,330), Hyundai i30 (37,772), and Ford Ranger (36,934). Sport utility vehicles were still very popular among buyers, with sales rising 3.4 per cent to a record 47.6 per cent of combined passenger car and SUV sales.

CORPORATES
FEDERAL CHAMBER OF AUTOMOTIVE INDUSTRIES, TOYOTA MOTOR CORPORATION, HYUNDAI MOBIS COMPANY LIMITED, FORD MOTOR COMPANY, DR ING HCF PORSCHE AG, MERCEDES-BENZ AG, BMW AG, AUSTRALIAN AUTOMOTIVE AFTERMARKET ASSOCIATION

Ford, Holden hit wall

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Original article by Joshua Dowling
Herald Sun – Page: 6 : 5-Jan-16

Preliminary new car sales data shows that Toyota retained its title as the biggest-selling car brand in Australia in 2015. The Corolla was the largest-selling car for the third year in a row, although heavy discounting saw the Camry become the nation’s top-selling car for December. Meanwhile, Ford has recorded its worst annual performance since 1966, with an 11.6 per cent decline in sales, while GM Holden’s sales fell by 2.9 per cent to a 22-year low.

CORPORATES
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED, GM HOLDEN LIMITED, FORD MOTOR COMPANY AUSTRALIA LIMITED, MAZDA AUSTRALIA PTY LTD, MERCEDES-BENZ AUSTRALIA PTY LTD, HYUNDAI MOTOR COMPANY AUSTRALIA PTY LTD, MITSUBISHI MOTORS AUSTRALIA LIMITED

New car intentions gaining momentum

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 31-Mar-15

A Roy Morgan Single Source survey has found that some 2,378,000 Australians aged 14+ are planning to buy a new car in the next four years, which is 129,000 more than in February 2015, and up on the same time in 2014. The survey also shows that 598,000 motorists intend to buy a new car in the next 12 months, compared with 537,000 in February and slightly more than the same time in 2014

CORPORATES
ROY MORGAN RESEARCH LIMITED, FORD MOTOR COMPANY AUSTRALIA LIMITED, GM HOLDEN LIMITED, VFACTS

Speed demons or show offs? Australia’s sports car drivers

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 11-Mar-15

A Roy Morgan Single Source survey has found that just 326,000 Australian motorists own a sports car, coupe or two-door convertible. The survey, which was carried out in the year to December 2014, also shows that Mitsubishi is the most popular brand among sports car owners, accounting for 11.1 of these motorists. This is followed by Toyota (10.8 per cent) and BMW (8.4 per cent)

CORPORATES
ROY MORGAN RESEARCH LIMITED, MITSUBISHI MOTORS AUSTRALIA LIMITED, TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED, BMW AUSTRALIA LIMITED, NISSAN MOTOR COMPANY (AUSTRALIA) PTY LTD, MAZDA AUSTRALIA PTY LTD

Internet gives intending car buyers their auto fill

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 3-Mar-15

A Roy Morgan Single Source survey has found that 30 per cent of Australians aged 14+ researched cars online in an average-six month period in the year to December 2014, whether they intended to buy a car or not. This compares with just 17 per cent in 2002. Meanwhile, 59 per cent of Australians looking to buy a brand new car in the next 12 months have researched at least one aspect of cars or dealers online in the last six months, as have 47 per cent of those planning to buy a used car

CORPORATES
ROY MORGAN RESEARCH LIMITED

Garage vs dealer: where Aussies get their cars serviced

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 26-Feb-15

A Roy Morgan Single Source survey has found that 43 per cent of Australian motorists take their main vehicle to a professional for some kind of service or repairs in an average three-month period. The survey, which was carried out in the year to November 2014, also shows that routine services account for 39 per cent of all automotive work. Meanwhile, 42 per cent of motorists prefer to take their vehicle to a traditional automotive garage/workshops for routine work, followed by the dealer where it was bought (29 per cent)

CORPORATES
ROY MORGAN RESEARCH LIMITED

New car intention starts the year on a positive note

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 24-Feb-15

A Roy Morgan Single Source survey has found that the number of Australians aged 14+ who intend to buy a new car in the next four years rose to 2,249,000 in January 2015. Likewise, the number of people who plan to buy a new car in the next 12 months has risen by 56,000 to 537,000. Despite recent growth, the current pool of people in the market for a new car remains marginally below the equivalent period in 2014, but it has moved back above the long-term average

CORPORATES
ROY MORGAN RESEARCH LIMITED