M6950 Market Research and Statistical Services

High incomes run up relatively less debt on major cards

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 13-Dec-16

A Roy Morgan Single Source survey has found that Australians aged 18+ who hold major credit cards (Visa, MasterCard and Amex) intended to carry forward to their next statement a combined average monthly debt of $A19bn in the year to October 2016. The survey also shows that people on annual incomes of under $A25,000 carry forward $A1,100 on average (8.9 per cent of their income). For the highest income group of $A250,000+, the average debt was $A2,500, or 0.9 per cent of their average income. The largest cardholder segment, with just over a third of the market (33.7 per cent), is the $A25,000 to $A59,000 group. Their average debt is $A1,400, or about 3.5 per cent of their average income.

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ROY MORGAN RESEARCH LIMITED, VISA INTERNATIONAL, MASTERCARD AUSTRALIA LIMITED, AMERICAN EXPRESS COMPANY

Sky high: Australians’ air travel habits

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 12-Dec-16

Findings from Roy Morgan Research’s latest Air Travel Report reveal that 51.3 per cent of Australians aged 14+ (10.1 million people) travelled by air for business and/or leisure at least once in the 12 months to September 2016, amassing a total of over 31 million air trips. Some 47.7 per cent (9.4 million people) flew for leisure, taking 20.4 million trips in total between them. A total of 7.1 million people travelled within Australia by air for holiday purposes, and 5.3 million flew overseas on at least one occasion for a holiday. Meanwhile, 2.3 million travelled by air at least once for business, with 2.1 million of these people travelling within Australia and 628,000) flying overseas for business at least once.

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ROY MORGAN RESEARCH LIMITED

Australia’s best and worst city suburbs for crime, according to the locals

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 8-Dec-16

Roy Morgan Research’s latest State of the Nation report shows that 57 per cent of Australians aged 14+ now agree that "crime is a growing problem in my community". Meanwhile, a Roy Morgan Single Source survey has identified the suburbs in each major capital city where the most residents believe crime is getting worse. In Melbourne, 73 per cent of Dandenong residents agree, while other suburbs where crime is perceived to be getting worse include Bradbury-Wedderburn in Sydney (69 per cent), Redland Islands in Brisbane (74 per cent) and Elizabeth in Adelaide (67 per cent). Meanwhile, Darlinghurst in Sydney tops the list of suburbs where residents believe that crime is not getting worse.

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ROY MORGAN RESEARCH LIMITED

America: What Now? An Autopsy of the 2016 Election. Today, Wednesday December 7: 6pm – 8pm at Morgans at 401. 401 Collins St.

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 7-Dec-16

As the dust settles on the 2016 United States election, the complex process of preparing to govern a bitterly divided nation begins for President-Elect Trump. And the long, slow process of post-mortem begins for political scientists, who along with pollsters, pundits and experts, were shocked once again to find that Trump had proved them all wrong, defied expectations, and remade American politics in the process. Or at least, that’s the news headlines. But with Hillary Clinton winning the popular vote and a small, fractious Republican Congressional majority, Trump’s victory is not all it seems. When Trump enters the White House in January of 2017 he will do so with an enormous weight of expectation upon his shoulders, an extremely challenging policy environment, and unprecedented unpopularity across the general population, and fair-weather allies in Congress. Full details: http://www.humanities21.com.au/event/america-what-now

CORPORATES
UNITED STATES. EXECUTIVE OFFICE OF THE PRESIDENT, REPUBLICAN PARTY (UNITED STATES), HUMANITIES 21 INCORPORATED

Australians yet to embrace online grocery shopping

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 7-Dec-16

Roy Morgan Research’s latest State of the Nation Retail Spotlight report revealed that Australian grocery buyers made more than 2.5 trips per week to supermarkets in 2015-16, or 1.95 billion trips for the year. And despite the ever-increasing popularity of online retail, the vast majority of Australians continue to do their grocery shopping in-store rather than online. A Roy Morgan Single Source survey, which was carried out in the year to June 2015, found that 26% of Australians agreed that "I’d consider doing some of my grocery shopping on the Internet in the next 12 months". However, just 3% of grocery buyers did their supermarket shopping online in any given four-week period during the following 12 months. Admittedly, this is an increase on 2011 (when it was 1.4%), but it is unlikely that there will be a mass exodus to online grocery shopping any time soon.

CORPORATES
ROY MORGAN RESEARCH LIMITED, AUSSIE FARMERS DIRECT, COLES SUPERMARKETS AUSTRALIA PTY LTD, WOOLWORTHS LIMITED – ASX WOW, CATCH GROUP PTY LTD, GROCERY RUN, INDO-ASIAN GROCERY STORE

Satisfaction with household insurers improving

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 6-Dec-16

A Roy Morgan Single Source survey has found that satisfaction among Australian household insurance policy holders was 80.7% in the year to October 2016, compared with 78.5% over the same period in 2013 and 74.3% in 2006. Nearly all of the largest household insurers improved their satisfaction ratings over the last three years, with 97.0% of policy holders being at least fairly likely to renew their insurance with their existing company. South Australia-based RAA leads in customer satisfaction among the 18 largest household insurers with 92.1% (up 6.8% since 2013), followed by APIA on 89.3% (up 4.0%) and RAC with 87.5% (up 4.7%). Only three of the 18 largest insurers showed declines in satisfaction over the last three years: Coles (down 2.8%), Westpac (down 2.5%) and QBE (down 1.9%).

CORPORATES
ROY MORGAN RESEARCH LIMITED, RAA INSURANCE LIMITED, AUSTRALIAN PENSIONERS INSURANCE AGENCY PTY LTD, RAC INSURANCE PTY LTD, COLES INSURANCE, WESTPAC BANKING CORPORATION – ASX WBC, QBE INSURANCE GROUP LIMITED – ASX QBE, COMMINSURE, SUNCORP GROUP LIMITED – ASX SUN, NRMA LIFE LIMITED, RACV INSURANCE, BUDGET DIRECT INSURANCE AGENCY PTY LTD

The ‘retailtainment’ effect: Aussies made 90 million more trips to the shops last financial year!

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 5-Dec-16

In the 12 months since Roy Morgan last focused on the retail industry in a State of the Nation report, there have been some striking changes in the way Australians shop, both in terms of their motivations and their behaviour. Perhaps the most surprising of these is the resurgence in retail visitation. The latest retail-themed State of the Nation reveals that Australians made 90 million more trips to bricks-and-mortar stores in the 2015/2016 financial year than they did in the year before that. For several years, Australians have been making fewer visits to retail outlets, as increasing numbers turned to online shopping for its convenience and (often) cheaper prices. But while bricks-and-mortar visitation is still well down on five years ago (by some 100 million trips, despite our growing population), it has shown signs of a turnaround more recently. Over the last financial year, Aussies made a combined 1.43 billion trips to department stores and discount stores, hardware stores and homeware stores, clothing stores, music stores and newsagents: an increase of 90 million trips on the 2014/2015 financial year. This increased customer traffic is at least partly due to the growing ‘retailtainment’ trend, where stores are working to enhance their customers’ shopping experience with an entertainment element – an on-site cafe or an in-store DJ for example – to lure them away from the computer screen and into a physical retail space.

CORPORATES
ROY MORGAN RESEARCH LIMITED

Second wind lifts Netflix over 5.75 million Australians – but not everyone actually watches it

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 2-Dec-16

A Roy Morgan Single Source survey has found that 29 per cent of Australians aged 14+ (5,776,000 people) had a Netflix subscription in November 2016, up from 25 per cent in May. A total of 2,223,000 Australian households now have a Netflix subscription. Meanwhile, more than two in five Netflix subscribers stream less than three hours of its content during an average week, including 26 per cent who watched some Netflix but less than three hours in the last seven days, and another 16 per cent who did not watch any at all. Some 35 per cent of people with a household Netflix subscription spend three to seven hours watching, and 14 per cent spend eight to 14 hours. Less than one in 10 Netflix subscribers (nine per cent) had a real "binge-viewing" week, watching 15 or more hours of content. Although the overall take-up of Netflix now rivals that of Foxtel, those with the Pay TV provider spend around twice as much time watching. The majority of Foxtel subscribers spend at least eight hours a week watching, including over a third who watch for 15 hours or more. Only around one in 20 people with Foxtel haven not watched it at all in the last seven days.

CORPORATES
ROY MORGAN RESEARCH LIMITED, NETFLIX INCORPORATED, FOXTEL MANAGEMENT PTY LTD

The festive spirit(s): not everyone will be drinking beer and sparkly this silly season

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 2-Dec-16

A Roy Morgan Single Source survey has found that 69.6% of Australians aged 18+ consumed alcohol in any given four-week period in the year to September 2016, as they did in 2012. The survey also shows that 44.5% (or almost 8.3 million people) drink wine in an average four weeks, followed by beer (38.5%/over 7.1 million). Spirits are the third-most popular type of liquor, drunk by 26.2% of Australian adults (or nearly five million people). Analysis by gender shows that 31.6% of men and 20.9% of women consume spirits in any given four weeks. However, whisky, bourbon/American whiskey and rum are more popular with men, while vodka and gin are more popular with women. Meanwhile, 37% of Australians aged 18-24 drink spirits in an average four weeks, compared with just 21.4% of those aged 50+.

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ROY MORGAN RESEARCH LIMITED

2016 likely to set a record for car sales – but what’s in store for 2017?

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 1-Dec-16

A Roy Morgan Single Source survey has found that the number of Australians aged 14+ who intend to buy a new car within the next 12 months fell to 563,000 in the three months to October 2016. The recent decline has undone nearly all the steady growth in near-term new car purchase intention throughout the first half of 2016. Total intention to buy a new car within the next four years has also eased from the July peak, although it remains in positive territory year-on-year. There are now 2,264,000 new car buyers in the market.

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ROY MORGAN RESEARCH LIMITED