Over 620,000 Problem Gamblers in Australia – and the majority are aged under 35

Original article by Roy Morgan
Market Research Update – Page: Online : 29-Oct-25

Roy Morgan’s analysis of gambling data shows that an estimated 622,000 Australians aged 18+ (2.9%) now fit the profile of ‘problem gamblers’; this is up 111,000 (+22%) from a year ago, and up 230,000 from two years ago. Some 1,610,000 Australians are now classified as ‘low risk gamblers’, which is down 149,000 (-8%) on a year ago, and 196,000 lower than two years ago. Meanwhile, the number of Australians who are now considered to be ‘moderate risk gamblers’ is down 17,000 (-1%) on a year ago, but up 180,000 compared to two years ago. The Problem Gambling Severity Index shows that a total of 3,492,000 Australians (16.2%) are either problem gamblers or at-risk gamblers. This detailed research into gambling in Australia is conducted on an ongoing basis around the nation, and is based on interviews with more than16,000 Australian adults every year (1,300+ each month).

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ROY MORGAN LIMITED

Commonwealth Bank defends giving problem gambler $13k in personal loans

Original article by Pat McGrath
abc.net.au – Page: Online : 26-Aug-25

An unnamed problem gambler has taken the Commonwealth Bank to the Australian Financial Complaints Authority, alleging that it breached its responsible lending obligations. It comes after the CBA gave the male problem gambler around $13,000 in personal loans, despite the fact that he spent over half his take-home income on online betting during the 90-day period prior to it advancing him the first of what were two loans. In its defence, the CBA stated the loans did not breach its internal policies, which block borrowers who have spent more than $10,000 on gambling in the 90 days before making a loan application.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY

Labor urged to outlaw betting rewards luring Australians into gambling

Original article by Josh Butler
The Guardian Australia – Page: Online : 9-Jul-24

The Alliance for Gambling Reform contends that "bonus bets" and cashback offers by gambling companies are luring people into problem gambling, and it has called on the federal government to ban such inducements. The Alliance contends that gambling companies market such inducements in a way that suggest they encourage prudent betting, but that evidence suggests that uptake of inducement offers is actually linked to more harmful betting behaviours. A 2023 parliamentary committee chaired by the late Peta Murphy called for the government to ban all online gambling inducements and inducement advertising "without delay". but to date no such ban has been implemented.

CORPORATES
ALLIANCE FOR GAMBLING REFORM

A third of Australian bets found to be placed by problem gamblers amid warning of predatory industry

Original article by Paul Karp, Josh Butler
The Guardian Australia – Page: Online : 25-Jun-24

Research undertaken by Roy Morgan and released by the Alliance for Gambling Reform has revealed that 15.5 per cent of Australians had a bet in the 12 months to March, more than double the seven per cent found to have bet between April 2019 and March 2020. Roy Morgan also found that third of spending on bets is placed by people with a gambling problem, despite problem gamblers representing just 10 per cent of punters. Commenting on Roy Morgan’s findings, Alliance for Gambling Reform interim CEO Martin Thomas says they highlight how a "predatory online gambling industry is ensnaring a whole new generation into gambling".

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ROY MORGAN LIMITED, ALLIANCE FOR GAMBLING REFORM

Wager addict sues Crown, seeking $4.5m

Original article by Hannah Wootton
The Australian Financial Review – Page: 3 : 11-Aug-21

Crown Resorts is already facing a number of class actions regarding its conduct over the last decade. However, Ahmed Hasna has become the first individual to pursue legal action against the casino operator. Hasna alleges that Crown took advantage of his gambling addiction and encouraged him to gamble on credit. He is seeking to recover about $4.5m that he gambled at Crown, and alleges that Crown’s treatment of him amounted to unconscionable conduct. Peter Lawrence, Crown’s head of VIP customer service, had told the Victorian royal commission that the group’s treatment of Mr Hasna was irresponsible.

CORPORATES
CROWN RESORTS LIMITED – ASX CWN

Credit card debt to take 138 years to pay

Original article by James Frost
The Australian Financial Review – Page: 9 : 23-Mar-18

Commonwealth Bank executive Clive van Horen has conceded that the bank erred in the case of problem gambler David Harris. Harris has told a public hearing of the banking royal commission how the bank had continued to give him credit cards and had extended his credit limit even though he had admitted to being a problem gambler. Van Horen told the commission that the bank has since tightened its rules in relation to giving credit to customers who appear to have gambling problems.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY