CONSUMERS – AUSTRALIA

Trust key to Australian economy: RBA boss

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Original article by Marnie Banger
News.com.au – Page: Online : 21-Nov-18

Reserve Bank governor Philip Lowe has stressed the importance of trust to the Australian economy and society. Lowe noted that the level of trust in banks has been damaged by the revelations of the financial services royal commission; he added that to restore trust, banks must take action of resolve conflict of interest issues, abolish poorly-designed incentive systems and ensure that there is accountability for misconduct. Lowe also said consumers need to be able to trust that their living standards will improve over time. In recent years, wages have increased in line with the inflation rate.

CORPORATES
RESERVE BANK OF AUSTRALIA, COMMITTEE FOR ECONOMIC DEVELOPMENT OF AUSTRALIA

Trust key to grab media spend: PwC

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Original article by Max Mason
The Australian Financial Review – Page: 28 : 12-Jun-18

PricewaterhouseCoopers has forecast that consumer spending on media and internet access will rise from $A24.1bn in 2017 to $A28bn by 2022. Megan Brownlow of PwC says trust will be a major factor in how this expenditure is allocated. PwC’s Australian Entertainment & Media Outlook 2018 report concludes that traditional media companies should benefit from a series of scandals that have eroded consumers’ trust in digital media companies such as Facebook.

CORPORATES
PRICEWATERHOUSECOOPERS AUSTRALIA (INTERNATIONAL) PTY LTD, FACEBOOK INCORPORATED, CAMBRIDGE ANALYTICA LLC

Consumer Policy Research Centre launched with Roy Morgan CEO Michele Levine

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 7-Sep-17

Australia’s first ever consumer-focused think tank, the Consumer Policy Research Centre (CPRC), was officially launched in late August with input from an expert panel consisting of Roy Morgan CEO Michele Levine; consumer behaviour specialist, Dr. Paul Harrison; and leading economist, Riki Polygenis. The CPRC is a not-for-profit consumer policy research centre focused on increasing transparency around consumer outcomes and experiences and supporting improvements in market practices in the interests of the consumer; improving access and effectiveness of dispute resolution and information and education in consumer decision making taking account of the impact of a world moving increasingly online. Click through to view a video of the launch.

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CONSUMER POLICY RESEARCH CENTRE, ROY MORGAN RESEARCH LIMITED

Spring fever: Australia’s most allergic cities and states

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 12-Nov-14

A Roy Morgan Single Source survey has found that 26.6 per cent of Australians aged 14+ suffer from hay fever. The survey also shows that South Australia has the highest incidence of hay fever in the nation, with 35.3 per cent of Adelaide residents and 32 per cent of people in regional areas of the state having experienced hay fever in the year to June 2014. People in country areas of Queensland reported the lowest incidence of hay fever (20.7 per cent)

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ROY MORGAN RESEARCH LIMITED

Post-budget worries hard to shake off

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Original article by Bianca Hartge-Hazelman
The Australian Financial Review – Page: 27 : 17-Jul-14

New data shows that Australian consumers remain concerned about the impact of the Federal Government’s May 2014 Budget. The consumer anxiety index, which is produced by National Australia Bank, rose to a new high of 64.5 points in the June quarter. This compares with 61.7 points in the March quarter. The level of anxiety is highest among people whose annual income is less than $A35,000, while women are more anxious than men

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB