Banks’ legal bills in mega millions

Original article by Misa Han, Joanna Mather
The Australian Financial Review – Page: 10 : 28-Sep-18

Australia’s four major banks have incurred significant costs associated with the financial services royal commission. Westpac’s costs in the first half of 2018 were around $34m, and it expects its costs to be similar in the second half, while National Australia Bank has advised that its inquiry-related costs could rise to $30m in the second half, up from $10m in the first half. Meanwhile, law firms will miss out on a key source of revenue, as the royal commission’s own legal work is being handled by the Australian Government Solicitor.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, WESTPAC BANKING CORPORATION – ASX WBC, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, AMP LIMITED – ASX AMP, IOOF HOLDINGS LIMITED – ASX IFL, AUSTRALIAN GOVERNMENT SOLICITOR, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, AUSTRALIA. ATTORNEY-GENERAL’S DEPT. AUSTRALIAN TRANSACTION REPORTS AND ANALYSIS CENTRE, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, CORRS CHAMBERS WESTGARTH, JOHNSON WINTER AND SLATTERY

Hayne interim report to shake the sector

Original article by Richard Gluyas
The Australian – Page: 21 : 26-Sep-18

The financial services royal commission’s interim report will only cover the inquiry’s first four rounds of public hearings. The report will be tabled in federal parliament on 28 September, and the last two public hearings to date will be included in the inquiry’s final report, which is slated to be released in February. Richard Sproules of Citigroup expects the interim report to focus on the issues of responsible lending and governance failures in the provision of financial advice.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, CITIGROUP PTY LTD, MORGAN STANLEY AUSTRALIA LIMITED, AUSTRALIA. OFFICE OF THE GOVERNOR-GENERAL

Suncorp kept misleading ads campaign

Original article by Michael Roddan, Ben Butler
The Australian – Page: 17 & 20 : 21-Sep-18

The financial services royal commission has been told that Suncorp-owned insurer AAMI faced potential fines of up to $7.2m for misleading advertising in November 2017, but it was fined just $43,800 by the Australian Securities & Investments Commission. The radio ads promoted AAMI’s commitment to completely replace a policyholder’s home if it was destroyed, but failed to disclose that this was subject to a cost limit. AAMI’s in-force premium revenue from these policies was $426m for the year, providing a strong incentive to continue the ad campaign.

CORPORATES
SUNCORP GROUP LIMITED – ASX SUN, AUSTRALIAN ASSOCIATED MOTOR INSURERS LIMITED, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, FINANCIAL OMBUDSMAN SERVICE LIMITED, AAI LIMITED

Insurance shambles left homes in danger

Original article by Michael Roddan
The Australian – Page: 17 & 21 : 20-Sep-18

The banking royal commission has heard evidence from customers of budget insurer Youi who had lodged insurance claims for storm damage to their homes. Amongst other things, the inquiry was told that Youi has yet to authorise repairs to a home in Queensland that was damaged by Cyclone Debbie in March 2017. Jason Storey, the chief operating officer of claims handling at Youi, conceded that the insurer lacks sufficient resources to cope with major natural disasters.

CORPORATES
YOUI PTY LTD, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, RAND MERCHANT INSURANCE HOLDINGS GROUP LIMITED, NEW SOUTH WALES. ENVIRONMENT PROTECTION AUTHORITY

Hagger NAB exit opens way for Baird

Original article by James Eyers
The Australian Financial Review – Page: 1 & 18 : 18-Sep-18

National Australia Bank has appointed former New South Wales premier Mike Baird as chief customer officer of consumer banking, after Andrew Hagger resigned as the head of consumer banking and wealth. Hagger said he will accept responsibility for the fee-for-no-service scandal that was exposed by the banking royal commission, and fund managers say his position had become untenable following the revelations. Baird, who is currently NAB’s head of corporate and institutional banking, is now regarded as a leading contender to eventually succeed CEO Andrew Thorburn.

CORPORATES
NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, WILSON ASSET MANAGEMENT, ALPHINITY CONCENTRATED AUSTRALIAN SHARE FUND, PERPETUAL LIMITED – ASX PPT, AMP LIMITED – ASX AMP, AUSTRALIAN GREENS, WESTPAC BANKING CORPORATION – ASX WBC, BANK OF NEW ZEALAND, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, CLAYTON UTZ

Aged-care operators feel sting of royal commission

Original article by Turi Condon
The Australian – Page: 17 & 27 : 18-Sep-18

Shares in aged-care operators plunged on 17 September, following the announcement by the federal government that it would hold a royal commission into the sector. Japara Healthcare, Estia Health and Regis Healthcare shed more than 17 per cent apiece. Leading Age Services Australia CEO Sean Rooney said he supports the royal commission, but denied suggestions that the sector has engaged in price gouging.

CORPORATES
JAPARA HEALTHCARE LIMITED – ASX JHC, REGIS HEALTHCARE LIMITED – ASX REG, ESTIA HEALTH LIMITED – ASX EHE, LEADING AGE SERVICES AUSTRALIA LIMITED, LEND LEASE GROUP LIMITED – ASX LLC, STOCKLAND – ASX SGP, AUSTRALIAN COMPETITION AND CONSUMER COMMISSION, AVEO GROUP – ASX AOG

AMP still taking fees from the dead

Original article by Ben Butler, Michael Roddan
The Australian – Page: 3 : 18-Sep-18

Paul Sainsbury, the head of wealth management at AMP, appeared before the banking royal commission on 17 September. He told the inquiry that AMP had been charging life insurance customers a fee even after being informed that they had died. Sainsbury said the practice had been occurring since 2016, and the extent of the problem had been discovered after the royal commission was told earlier in 2018 that the Commonwealth Bank had engaged in similar practices.

CORPORATES
AMP LIMITED – ASX AMP, AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, DOVER FINANCIAL ADVISERS PTY LTD, ALLIANZ AUSTRALIA LIMITED, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, BORAL LIMITED – ASX BLD, COCA-COLA AMATIL LIMITED – ASX CCL

Hayne to leave banks with billion-dollar bill

Original article by Angus Grigg, James Eyers, Edmund Tadros
The Australian Financial Review – Page: 1 & 8 : 17-Sep-18

Australia’s major banks face years of litigation and costly settlements as a result of the banking royal commission. Law firm Maurice Blackburn has already flagged plans for legal action over a number of issues, including the calculation of household expenses prior to loans being approved. Omkar Joshi of Regal Funds Management says he is reminded of the UK’s payment-protection insurance scandal, which ended up costing UK banks Stg40 billion. Hugh Giddy of Investors Mutual says it is hard to deny that banks have made loans to some people who were not in a position to borrow money.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY, MAURICE BLACKBURN PTY LTD, REGAL FUNDS MANAGEMENT PTY LTD, INVESTORS MUTUAL LIMITED, AMP LIMITED – ASX AMP, AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, LLOYDS BANK PLC, OLIVER WYMAN GROUP, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY, SLATER AND GORDON LIMITED – ASX SGH, CORELOGIC AUSTRALIA PTY LTD

Insurer bullied nurse to stop claim

Original article by Elizabeth Redman,{SHARE}Michael Roddan
The Australian – Page: 2 : 14-Sep-18

The financial services royal commission heard evidence on 13 September that TAL paid a private investigator $20,000 to follow a person after it had reluctantly paid out her claim on a mental health policy. The commission heard that TAL, which has around 18 per cent of the life insurance market, had to be taken before the Financial Ombudsman Service before it would agree to pay the claim. The commission also heard evidence that Comminsure rejected a claim from a breast cancer sufferer because her operation was not deemed "radical" enough, despite there being no definition of "radical breast surgery" in its policy documents.

CORPORATES
AUSTRALIA. ROYAL COMMISSION INTO MISCONDUCT IN THE BANKING, SUPERANNUATION AND FINANCIAL SERVICES INDUSTRY,{SHARE}TAL LIMITED,{SHARE}COMMINSURE,{SHARE}FINANCIAL OMBUDSMAN SERVICE LIMITED

PM apologises for lack of action on banks

Original article by Michael Roddan, Elizabeth Redman
The Australian – Page: 2 : 13-Sep-18

Prime Minister Scott Morrison told question time on 12 September that he regretted not holding the banking royal commission sooner. He described as appalling the evidence concerning the treatment of Baptist minister Grant Stewart who had tried to get Freedom Insurance staff to cancel a useless life insurance policy sold to his Down Syndrome son, with one employee calling Stewart a "bloody whinger". Treasurer Josh Frydenberg was highly critical of the misconduct of life insurer ClearView, which has admitted to 300,000 alleged breaches of criminal law over the provision of unsolicited advice.

CORPORATES
AUSTRALIA. DEPT OF THE PRIME MINISTER AND CABINET, AUSTRALIA. DEPT OF THE TREASURY, FREEDOM INSURANCE GROUP LIMITED – ASX FIG, CLEARVIEW WEALTH LIMITED – ASX CVW