Movement in the Adelaide CBD is at 81% of pre-pandemic levels, well ahead of Sydney CBD (33%) and Melbourne CBD (27%)

Original article by Roy Morgan
Market Research Update – Page: Online : 10-Nov-21

A special analysis of movement data in Australia’s Capital City CBDs since the COVID-19 pandemic began shows that the Adelaide CBD is leading the way with movement at 81% of pre-pandemic levels, well ahead of all other cities, as South Australia prepares to re-open its borders in two weeks’ time. The 7-day movement level in the Adelaide CBD has averaged 66% of pre-pandemic levels since COVID-19 was declared a pandemic in mid-March 2020 – higher than any other Australian Capital City. In comparison, the average 7-day movement levels in the larger cities of Sydney and Melbourne remain well below pre-pandemic levels after both cities recently emerged from long lockdowns during October. The average 7-day movement level in the Sydney CBD was at 33% of pre-pandemic levels and movement was even lower, at only 27% of pre-pandemic levels, in the Melbourne CBD. The average 7-day movement levels in the Hobart CBD have bounced back following the short and sharp three-day lockdown in southern Tasmania during mid-October and are now at 61% of pre-pandemic levels. Also performing well are the Capital Cities of two States that are yet to fully re-open to domestic travellers. The movement levels in the Perth CBD are now at 72% of pre-pandemic levels, while movement levels in the Brisbane CBD are at 65% of pre-pandemic levels. Roy Morgan has partnered with leading technology innovator UberMedia to aggregate data from tens of thousands of mobile devices to assess the movements of Australians as we deal with the restrictions imposed in response to the COVID-19 pandemic.

CORPORATES
ROY MORGAN LIMITED, UBERMEDIA

NAB & CBA lead business banking satisfaction but biggest increase over the last year is by ANZ

Original article by Roy Morgan
Market Research Update – Page: Online : 10-Nov-21

New research from Roy Morgan shows that small business owner banking satisfaction for the four major banks was at 69.9% in the 12 months to September 2021, down 0.4% points from a year ago. Although virtually unchanged on a year ago, small business owner banking satisfaction for the four major banks is up 1.2% points from February 2020 (68.7%), prior to the onset of the COVID-19 pandemic. Satisfaction with National Australia Bank increased by 3.3% points from a year ago to 71.6%, and NAB now has the highest business owner banking satisfaction of the four major banks. Just behind NAB is the Commonwealth Bank, with a business owner banking satisfaction rating of 70.4%. However, the largest increase in satisfaction was achieved by the ANZ, up 5.1% points to 70.0%. Westpac is in fourth position with small business owner banking satisfaction of 66.9%. These are the latest findings from interviews with 2,443 small businesses owners in the 12 months to September 2021, as part of the Roy Morgan Business Owner Satisfaction Monitor regarding their level of satisfaction with the financial institution they deal with.

CORPORATES
ROA INTERNATIONAL, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, WESTPAC BANKING CORPORATION – ASX WBC

Movement in the Melbourne CBD was at only 23% of pre-pandemic levels in late October as the city begun re-opening

Original article by Roy Morgan
Market Research Update – Page: Online : 2-Nov-21

A special analysis of movement data in Australia’s Capital City CBDs since the COVID-19 pandemic began shows that movement in the Melbourne CBD was at only 23% of pre-pandemic levels in late October as the city began to re-open after over two months of lockdown. The average 7-day movement level in the Melbourne CBD hit a low of 8% of pre-pandemic levels in late July and had increased to 23% on the first weekend after the end of the lockdown on Friday October 22. Although Melbourne’s lockdown officially ended over a week ago many stores remained closed during the first week post-lockdown. Melbourne’s non-essential retail stores were only allowed to fully re-open over the last weekend and many hospitality venues remained closed to in-store dining due to ongoing restrictions. Meanwhile, life has continued to return to the Sydney CBD and in late October the average 7-day movement levels were at 31% of pre-pandemic levels, up 4% points from a week earlier. Almost 90% of adults in New South Wales are now fully vaccinated against COVID-19. Following the end of the short and sharp three-day lockdown in southern Tasmania the average 7-day movement levels in the Hobart CBD had recovered to 49% of pre-pandemic levels by late October. The movement levels in other Capital City CBDs continued to improve over the last few weeks. The Adelaide CBD is again the standout with average movement levels closest to pre-pandemic ‘normal’ at 83% – the highest level of movement since mid-April. Roy Morgan has partnered with leading technology innovator UberMedia to aggregate data from tens of thousands of mobile devices to assess the movements of Australians as we deal with the restrictions imposed in response to the COVID-19 pandemic.

CORPORATES
ROY MORGAN LIMITED, UBERMEDIA

Movement in the Sydney CBD increased to 27% of pre-pandemic levels in the first week after lockdown ended

Original article by Roy Morgan
Market Research Update – Page: Online : 27-Oct-21

A special analysis of movement data in Australia’s Capital City CBDs since the COVID-19 pandemic began shows that movement in the Sydney CBD increased to 27% of pre-pandemic levels in the first week after Greater Sydney’s 107-day lockdown ended. The average 7-day movement level in the Sydney CBD hit a low of 8% of pre-pandemic levels in late July and had increased to 17% before the lockdown ended on Monday October 11. In the first week of re-opening average movement levels increased by 10% points to 27% – the highest level for over four months. Meanwhile, the short and sharp three-day lockdown in southern Tasmania led to a plunge in movement levels in the Hobart CBD, with the average 7-day movement levels at only 44% of pre-pandemic levels in mid-October. The Greater Melbourne area has finally emerged from its sixth lockdown and we are told this will be the final lockdown as over 70% of Victorians are now fully vaccinated. Average movement levels in the Melbourne CBD were at only 18% of pre-pandemic levels in mid-October before the lockdown ended. The movement levels in other Capital City CBDs have increased over the last few weeks as we move into the warmer months. The Adelaide CBD is again the standout with average movement levels closest to pre-pandemic ‘normal’ at 76% – the highest level of movement since early May. Roy Morgan has partnered with leading technology innovator UberMedia to aggregate data from tens of thousands of mobile devices to assess the movements of Australians as we deal with the restrictions imposed in response to the COVID-19 pandemic.

CORPORATES
ROY MORGAN LIMITED, UBERMEDIA

PayPal usage soars to record high during COVID-19 pandemic

Original article by Roy Morgan
Market Research Update – Page: Online : 27-Oct-21

The latest Roy Morgan Digital Payments Report shows that 15.7 million Australians aged 14+ (74.2%) are aware of online payment platforms such as PayPal, Visa Checkout, masterpass and Western Union. Of the four leading online payment platforms PayPal is the clear leader with 72.5% of Australians aware of the platform. Some 23.6% are aware of Visa Checkout, followed by Western Union (16.4%) and masterpass (16.3%). The COVID-19 pandemic has provided a huge boon to online retailers, and this has also driven the increased usage of online payment platforms such as PayPal. Now 47.3% of Australians have used PayPal in the last 12 months, up nearly 10% points from 37.8% in February 2020 just before the pandemic hit Australia. Usage of PayPal had been at 40.5% of Australians in January 2018 and gradually increasing before peaking at 42% in June 2018. From mid-2018 usage of PayPal had begun to gently decline as newer forms of payment such as buy-now-pay-later services gained an increasing share of the digital payment market. Over three-quarters of Australians, 16.5 million (78.1%), are now aware of buy-now-pay-later services such as Afterpay, Zip, Latitude Pay and Humm. However, usage of these services is far lower with only 3.5 million Australians (16.6%) using a buy-now-pay-later service in the last 12 months. These new digital payment findings are from Roy Morgan Single Source, Australia’s leading consumer survey, derived from in-depth interviews with around 50,000 Australians annually.

CORPORATES
ROY MORGAN LIMITED

Pre-Christmas retail trade for 2021 predicted to remain steady year-on-year at $58 billion

Original article by Roy Morgan
Market Research Update – Page: Online : 22-Oct-21

The Australian Retailers Association and strategic partner Roy Morgan are predicting that this year’s pre-Christmas spending will broadly match last year’s high and be significantly above 2019 pre-pandemic spending. The ARA-Roy Morgan 2021 pre-Christmas Retail Sales predictions forecast that overall spending will come in at $58.8 billion, virtually unchanged on last year, but up 11.3% on pre-pandemic conditions. National retail trade for pre-Christmas 2021 is predicted to be in-line with 2020, with growth in Victoria, Tasmania and the ACT; NSW and WA largely flat and some contraction in Queensland, SA and NT off the back of strong pre-Christmas sales in 2020. The Roy Morgan data also values (for the first time) the impact of the most recent lockdowns on retail trade at $131 million per day across the economy.

CORPORATES
ROY MORGAN LIMITED, AUSTRALIAN RETAILERS ASSOCIATION

Their ABC: no so trusted anymore

Original article by Evan Mulholland
The Spectator Australia – Page: Online : 22-Oct-21

The ABC has fallen from 10th to 19th place in Roy Morgan’s latest ranking of Australia’s most trusted brands. In a webinar discussing the results of the survey, Roy Morgan social scientist Dr Ross Honeywill comments that the ABC has now fallen from fifth place in just two years, while Roy Morgan CEO Michele Levine says that a lot more people seem to be of the view that the ABC is biased than was previously the case. Declines in its trust rating in Roy Morgan’s monthly net score rankings appear closely linked to media controversies of which the ABC was at the centre.

CORPORATES
AUSTRALIAN BROADCASTING CORPORATION, ROY MORGAN LIMITED

COVID-19 is the most important problem facing the World and Australia – just ahead of Global Warming & Climate Change

Original article by Roy Morgan
Market Research Update – Page: Online : 20-Oct-21

A special Roy Morgan study of Australians’ attitudes towards issues facing Australia and the World in the future has found COVID-19 and related health issues to be the top issue facing both Australia and the world at large. Some 36% of Australians identified health and COVID-19 related issues as the most important problem facing Australia (including the pandemic itself, the economic impact of the pandemic and the global recovery as well as the restrictions, border controls and vaccines). Environmental issues are in a clear second place, mentioned by 24% of Australians, and dominated by issues surrounding ‘Global Warming’ and ‘Climate Change’ that are set to be discussed at the UN Climate Summit in Glasgow. Environmental issues have declined significantly since reaching a high point of 41% in October 2019. Economic issues, which have traditionally been the leading problem identified by Australians, were mentioned by only 12% of respondents, while 6% mentioned issues related to Terrorism/ Wars/ Security. When considering the wider World, the largest theme to emerge was again concerns related to health and COVID-19, mentioned by just over 33% of Australians – easily the highest for Health-related issues in the sixteen-year history of the survey. The research was conducted in Australia during September 15-20, with a nationally representative sample of 1,024 men and women aged 14+.

CORPORATES
ROY MORGAN LIMITED

Top 20 sports: Walking and jogging increase during pandemic but most sports decline during year of lockdowns

Original article by Roy Morgan
Market Research Update – Page: Online : 20-Oct-21

Roy Morgan’s latest National Sports Participation report shows that walking for exercise is easily the most popular sport or activity which Australians regularly participate in. It is also one of the few activities Australians did more of during the year to June 2021 compared to a year earlier. Nearly 11 million adult Australians (51.9%) regularly go for a vigorous stroll. This is an increase of over 850,000 (+8.5%) on a year earlier. Going to the gym/weight training is again Australia’s second most popular sporting activity with over 3.5 million Australians (16.9%) regularly participating, an increase of 97,000 (+2.8%) on a year ago. There is a new activity in third place overall with over 2.2 million Australians (10.5%) now regularly jogging, an increase of 251,000 (+12.8%) on a year ago; it has overtaken swimming, which experienced the largest decline of any sport – down 637,000 (-32%) to 1.35 million. Meanwhile, soccer, basketball, cricket and netball are the only team sports that made the top 20 leading sports and activities, although all four had fewer regular participants in the year to June 2021 than a year ago, as lockdowns forced the cancellations of many sporting competition

CORPORATES
ROY MORGAN LIMITED

COVID-19 pandemic leads to more Australians regularly attending their place of worship

Original article by Roy Morgan
Market Research Update – Page: Online : 19-Oct-21

New data from Roy Morgan shows that Australians are more likely to regularly attend their place of worship now than immediately prior to the beginning of the COVID-19 pandemic. Some 19.1% of Australians aged 14+ now agree that ‘I regularly go to church or my place of worship’, an increase of 2.8% points compared to the March quarter 2020 (16.3% of Australians) just prior to the onset of the COVID-19 pandemic. A total of 19.1% of women and 19% of men have reported that they ‘regularly go to church or my place of worship’, although the increase has been larger for women during the pandemic (up 4.1% points) compared to a smaller increase for men (up 1.2% points). A look at the different generations shows that are Millennials driving the increase; 21.2% now report that they ‘regularly go to church or my place of worship’, up 5.8% points from pre-pandemic. Also increasing and above the national average is Generation Z, now at 19.8%, up 2.7% points during the pandemic. The only exception among the generations are the Pre-Boomers, those now aged over 75′; now 22.2% say they agree with the statement, down 2% points on pre-pandemic.

CORPORATES
ROY MORGAN LIMITED