Original article by Roy Morgan Research
Market Research Update – Page: Online : 17-Feb-16

Roy Morgan Research announced the winners of its fifth annual Customer Satisfaction Awards for Australia on 17 February 2016. The awards recognise outstanding levels of customer satisfaction, as judged by more than 50,000 consumers throughout 2015. The 32 award categories cover sectors such as banking, insurance, superannuation, automotive, travel and hospitality, retail, telecommunications and utilities. Roy Morgan Research CEO Michele Levine says the awards are widely considered to be the most accurate, reliable measure of customer satisfaction in Australia. She adds that all of the 2015 award winners have one thing in common: they go the extra mile for their customers and their customers recognise their efforts.

CORPORATES
ROY MORGAN RESEARCH LIMITED, TEACHERS MUTUAL BANK LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, GREATER BUILDING SOCIETY LIMITED, RACT INSURANCE PTY LTD, TEACHERS HEALTH FUND, REAL INSURANCE, ASGARD PTY LTD, ESSSUPER, SUPER CHEAP AUTO, DONUT KING, ROCKMANS STORES LIMITED, MYER HOLDINGS LIMITED – ASX MYR, HARRIS SCARFE HOLDINGS LIMITED, THE REJECT SHOP LIMITED – ASX TRS, BETTA HOME LIVING, HOME TIMBER AND HARDWARE, SOUL PATTINSON, PIZZA CAPERS, DAN MURPHY’S, THE ATHLETE’S FOOT AUSTRALIA PTY LTD, REBEL SPORT LIMITED, FOODLAND AUSTRALIA LIMITED, SOUTHERN PHONE COMPANY LIMITED, APPLE INCORPORATED, ALDIMOBILE, QANTAS AIRWAYS LIMITED – ASX QAN, SINGAPORE AIRLINES LIMITED, RED ENERGY PTY LTD, LEXUS AUSTRALIA