Original article by Sarah-Jane Tasker
The Australian – Page: 17 & 28 : 26-Jun-18
Complaints to the Private Health Insurance Ombudsman rose by 30 per cent in 2016-17, with benefit payments again attracting the most complaints. The Australian Competition & Consumer Commission’s acting chair Delia Rickard says the health insurance sector needs to become more transparent about its policies if it wants to restore consumer trust. Australians paid around $A23.1 billion in health insurance premiums in 2016-17, an increase of $A1 billion over the previous year.
PRIVATE HEALTH INSURANCE OMBUDSMAN, AUSTRALIAN COMPETITION AND CONSUMER COMMISSION, BUPA AUSTRALIA PTY LTD, MEDIBANK PRIVATE LIMITED – ASX MPL, THE HOSPITAL CONTRIBUTIONS FUND OF AUSTRALIA LIMITED, NIB HOLDINGS LIMITED – ASX NHF, HBF HEALTH LIMITED